Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,103)

Overall rating

4.9

5

1,765
4

52
3

5
2

1
1

8

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

My Store

Jul 02, 2024 on Shopify

thanks hana and nikita ..for helping me out .and saves my time a lott

Pawmunity

Jul 02, 2024 on Shopify

Thank you Hana and William for your support

Siara™ BeautyCare

Jul 02, 2024 on Shopify

one of the best service Tiana , avada and Judy help me a lot. these guys are very professional. if you're looking for review app and free this is the app for you

fyne lotus

Jul 02, 2024 on Shopify

Lydia was super helpful as I set up my email requests! Super easy to follow her directions. I would 100% recommend this App

Vidiem Stores

Jul 01, 2024 on Shopify

Air is amazing! Super easy to use with Shopify, loved the Amazon review import, and their tech support is fantastic. Happy customer here!

Swadeshi Blessings

Jul 01, 2024 on Shopify

Amazing app, work seamlessly and support is really good. Hana and William provided solutions to all the queries we had!

Vintage Clothing

Jul 01, 2024 on Shopify

Hana was really amazing with the support. Quick and helped me solve the issue. Great app and support!

SHAI Skincare

Jul 01, 2024 on Shopify

Emily was great at helping me sort out all my issues with the App. 10/10 for great customer support! Thanks.

Offworld Gadgets and Accessories

Jul 01, 2024 on Shopify

Lydia was very helpful with configuring the app how I needed it and lots of tips on how to use. Thanks :)

Modest & Modern Beauty Boutique

Jul 01, 2024 on Shopify

Hana solved my issue with the quickness. Wonderful and up-to-date app so far

Sleek Elegance

Jul 01, 2024 on Shopify

Ava is very good

Flame4e

Jun 30, 2024 on Shopify

The best free app out there it's a must for your store ngl

Black Jasmine Natural Products

Jun 30, 2024 on Shopify

Absolutely amazing support team. Hana answered all my questions and quickly fixed my problem!

Alpha Wears

Jun 30, 2024 on Shopify

Hana! is so fast and intelegent!

ZeeLUX Mart

Jun 29, 2024 on Shopify

Amazing support from Prakash - the tech. Air Product Reviews is a a must-have application. Thank you

Shroomojo.com

Jun 29, 2024 on Shopify

I recently had an outstanding experience with the customer support team. thanks to Nolan and technician Toby. From the beginning, Nolan was incredibly helpful, ensuring that my concerns were understood and promptly addressed. I really appreciate the help and patience. 5/5 ! Give those guys a raise, seriously.

ThreeSixty Trend

Jun 29, 2024 on Shopify

Such a great help! Kudos to Hana

Urbandure

Jun 29, 2024 on Shopify

Emily's and William's both are great at their role and a great service offered by Air Products reviews. Great response from the technical team to track down and fix the review-adding error. Excellent customer service.

Rate Me.

Jun 28, 2024 on Shopify

Really good App I recommend 100%. And Hana from the customer service was very nice and cooperative :)

Planet Fun

Jun 28, 2024 on Shopify

Hana is super helpful and delightful.