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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,781)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

My Pickleball Equipment

Apr 07, 2024  on Shopify

Today, I reached out to customer support for assistance with several facets of the Air: Product Reviews application. Promptly and proficiently, they addressed all of my queries and requests, delivering exemplary assistance throughout the entire process. My experience was genuinely gratifying, and I extend my gratitude to Hana and Toby for their exceptional support. Should you require assistance, do not hesitate to contact them, they will undoubtedly execute their duties with precision and proficiency.

Favourite Express Store

Apr 07, 2024  on Shopify

Hana was good and fixed it all problems

DOD Kart

Apr 07, 2024  on Shopify

Great support and great app. I faced an issue and support was just awesome. Thanks Liz for the support. 5 stars :)

OUR WORLD

Apr 06, 2024  on Shopify

what a great customer service.

Yoga Props

Apr 06, 2024  on Shopify

Amazing thanks

sun4moons

Apr 06, 2024  on Shopify

Emily was really helpful and kind!

Conobly

Apr 06, 2024  on Shopify

Amazing app. Really happy with it.

The M-ethod™ Aesthetics

Apr 06, 2024  on Shopify

The app is easy enough to use but for whatever customisations we needed, the team was at hand to help and it really elevates the UX for the website. I'm writing the review after using the reviews app for over 3 months. Fantastic communication and quality of work, this is a team of talents who takes pride of what they do and is a real asset to our ecom store.

Glidees

Apr 05, 2024  on Shopify

Thanks to Nolan support, my store is finally ready to launch. Air Review has become an indispensable tool for my Shopify store. It effortlessly collects and displays customer reviews, boosting trust and sales. Easy setup and great support make it a must-have for any e-commerce business. Highly recommended!

Prince Jacob

Apr 05, 2024  on Shopify

Good app and Hana is good, helpful and sexy

tcha

Apr 04, 2024  on Shopify

Love this app. Had it for a few months and having reviews really helped create trust with my customers. I recently had a brief issue importing some reviews from amazon and the customer support team was able to help me out immediately. They also helped fixed how the reviews looked on my website. Best customer support experience I've ever had at any company. Special thanks to Tiana and Anivia who were the ones to get my issues sorted so fast!

The Fleurish

Feb 22, 2024  on Shopify

I love this for my website as you can seamlessly set up reviews for your product page. I love the style of the review sections and the ability to send customers reminders to review your products. The customer service is exceptional as well. I needed some help on one of the review widgets and Emily was able to help me very quickly. She was able to do everything I asked for. I truly recommend this app to everyone and if you ever need support on something, you will receive great service!

KAOSIX

Feb 20, 2024  on Shopify

I have been using Air Reviews for a while, I love the design of the different widgets that I can place on my store. It's very intuitive, and easy to use, I love the fact that it's not complicated at all. There are numerous functions and options for the reviews, with different customization choices. By the way, I had a small customization request for my store, and Hana from the customer service immediately replied to me in the chat, her colleague Toby was fast to add the customization I requested, the experience was very pleasant. I recommend this review's application and other Avada applications.

Coolizz

Jan 30, 2024  on Shopify

I'm using the Air Review for my shopify store and It is amazing! I had a small request about showing a review in a different page and they helped me about it quickly! Thank you Tiana and Toby for their help. 100% Recommended!

Soot & Cinders

Jan 22, 2024  on Shopify

There was an issue with my review app, but customer service was super fast and helpful and got it fixed in a matter of minutes. Shout out to Sunny and Toby - thanks guys!

GnarLab

Dec 28, 2023  on Shopify

The app works great for our needs. The product reviews work seamlessly, and the support has been absolutely wonderful. Liz helped me with migration of reviews to our latest template and version of our product quickly and effortlessly. Cannot recommend this for your store enough!

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