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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,781)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Dignity Bio Labs

Jun 04, 2024  on Shopify

Good support. Very happy with the service.

Adorno de Astra

Jun 04, 2024  on Shopify

Great customer support that will help with anything needed. Hana was very kind and lend a helping hand. The app itself looks good.

MrFedda

Jun 03, 2024  on Shopify

Excellent experience with help from Tracy and Tony

My Store

Jun 03, 2024  on Shopify

Great app, support is just amazing, thanks William who helped me fixing some small stuff around my store code, :) appreciate you

DE LAASO

Jun 03, 2024  on Shopify

Good app, thank you emily

BuzBreeze

Jun 02, 2024  on Shopify

Thanks to Audrey. She was really helpful.

The Mama Haven

Jun 02, 2024  on Shopify

Big thanks to Lydia and William for helping me out and editing the ratings! Problems fixed. <3

LUNIA

Jun 02, 2024  on Shopify

Après avoir essayé plusieurs applications d'avis client je suis tombé sur celle ci qui est parfaite, j'ai eu du mal a trouvé comment faire un réglage comme je ne parle pas très bien anglais, j'ai utilisé le tchat pour avoir de l'aide et Emily à résolu mon problème en 2 minutes merci beaucoup a elle et au développeur pour cette appli qui même en version gratuite est complète

MAX MART

Jun 02, 2024  on Shopify

The customer support was amazing. Thanks to Audrey from AVADA for assisting me and helping me immediately. She fixed my problem in a second. Thank you

PIMA ART

Jun 01, 2024  on Shopify

I had a small problem with the view of the app and contacted the support and got help very quickly, thank you very much! Now it works

ICYRELIEF

Jun 01, 2024  on Shopify

Ich möchte den hervorragenden Support von Mia und dem Techniker Toby loben. Mia war freundlich und geduldig, verstand mein Problem sofort und gab klare Anweisungen. Toby kam prompt, war professionell und sehr höflich. Er löste das Problem effizient und gab nützliche Wartungstipps. Ihre Zusammenarbeit war nahtlos und zeigte exzellenten Kundenservice. Vielen Dank an Mia und Toby für ihre großartige Unterstützung!

Mini Bilginler

May 31, 2024  on Shopify

Perfect app easy to use and good looking. Thanks for the Tiana for the support btw

Fabby Glamtique

May 31, 2024  on Shopify

Hana was a great help. i am happy with her assistance today

Goddess Feminine

May 30, 2024  on Shopify

Hana and Toby gave me a great support with my Carousel CSS code. It was quick and kind

Puffaland

May 30, 2024  on Shopify

Very useful, it helped me a lot. Highly recommended

FLEXY

May 30, 2024  on Shopify

The support service is very good, and any questions are answered enthusiastically. I asked for help from Judy, and she was very enthusiastic. The service is excellent; you should try it. The app is also easy to use

Panoptic Mart

May 30, 2024  on Shopify

quick response by Audrey

Daily find

May 30, 2024  on Shopify

Really great help. So satisfy by Esther helping me. Thank you Esther

Trendy Lights

May 29, 2024  on Shopify

Works perfect! Love the widgets. They are friendly and kind, especially Tracy helped me a lot with my issues.

Patel Tea Packers

May 29, 2024  on Shopify

I had an excellent support experience. I got stuck at one point, but they quickly resolved my issue. Tiana and Nikita were incredibly helpful.

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