Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,103)

Overall rating

4.9

5

1,765
4

52
3

5
2

1
1

8

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

GetYour's Shopee

Aug 05, 2024 on Shopify

I thik it is Best Product Review tool on whole shopify platform ..Great Support So far from all the review apps .My support Partner Tiana Resolved my issue in review importing real . Once again great Platform and Great Support Service

The Ranayi

Aug 03, 2024 on Shopify

Aweosme service by HANA

Gouzel Official Website

Aug 02, 2024 on Shopify

Very fast and helpful, especially Lydia!

Tayyib Tree

Aug 02, 2024 on Shopify

Good experience so far. Easy enough to use and great customer service.

Random Store

Aug 02, 2024 on Shopify

Lydia nos ayudo de manera rápida y gentil, fue un apoyo invaluable. Muchas gracias por todo!

Payless Aviation

Aug 02, 2024 on Shopify

Lydia

Kalino

Aug 02, 2024 on Shopify

Un service client très réactif et agréable ! L'application m'a aussi l'air complète

JackalPet

Aug 02, 2024 on Shopify

It works very well and the customer service is very friendly

Attracting Diamonds

Aug 02, 2024 on Shopify

I was a bit confused on how to fix reviews and edit mistakes within them, but a lovely staff member named Alyssa helped me step by step and helped resolve the problem for me. I'm truly grateful, and due to being so satisfied with customer service, i will continue to keep using Air product reviews.

Smart Forever

Aug 02, 2024 on Shopify

Nikuressence

Aug 01, 2024 on Shopify

CrownHair

Aug 01, 2024 on Shopify

I wanted to express my satisfaction with the Air Product Review app. It has been an invaluable resource for managing and tracking my online reviews. A special thanks goes to agent Judy, who provided exceptional customer service. Judy was instrumental in helping me resolve some technical issues and optimize my use of the app. Her helpfulness and expertise made the whole process much easier. I highly recommend Air Product Review for anyone looking for an intuitive app and high quality customer support!

TechCase

Aug 01, 2024 on Shopify

pamela did very good job help me, she kind and show patience You need to get her a promotion

Orange Splash

Aug 01, 2024 on Shopify

I had the pleasure of interacting with Hana from the customer support team, and I couldn't be more impressed. Her attentiveness, professionalism, and genuine kindness made my experience exceptional. Hana went above and beyond to ensure my queries were resolved quickly and thoroughly. It’s rare to encounter such dedication and care in customer service. Thank you, Hana, for making my day better!

PetQute

Jul 31, 2024 on Shopify

It's really a master piece for shopify store. I appreciate so much Tiana and Nikita- the tech in the review for their outstanding support.

Planet Adora

Jul 31, 2024 on Shopify

This app is incredibly useful for gathering customer reviews and boosting conversions. After updating to a new theme, I encountered an issue with activating the star rating for products. Anivia and Linda promptly requested admin access and resolved the problem within an hour. I especially love the reviews carousel on the homepage, which links directly to products and significantly aids in conversion.

MEE audio

Jul 31, 2024 on Shopify

This app works and looks amazing in my store! Customer service is top notch as well! Anivia and team helped me get everything up and running smoothly.

SmileBright211 LLC

Jul 31, 2024 on Shopify

Very fast response! Amazing customer service!!

MALLIEMART

Jul 31, 2024 on Shopify

Thank Mia and Tracy for quickly help me for setting the Air Product Review app, <3

LEOPARD LUXE

Jul 31, 2024 on Shopify

the app is great though i havent yet fully use the app, the assistant here are so nice and helpful! really love the people here