Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,780)

Overall rating

4.9

5

1,456
4

42
3

4
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

StickCrush

Jun 11, 2024 on Shopify

Audrey ha sido muy atenta y muy eficiente. Me ha resuelto todo.

OASIDO

Jun 11, 2024 on Shopify

Customer service is top notch. If we have an issue we can count on them to reply within minutes on their live chat. Very friendly and would recommend this app to everyone. Thank you for your support. Rosie and the team have been very helpful!

UNIKTAG

Jun 11, 2024 on Shopify

Amazing support from Tiana and Toby - the tech. Air Product Reviews is a a must-have application. Thank you

chillicy

Jun 10, 2024 on Shopify

air review app resolved my problem with display reviews. really helpful for me ! very kind staff, highly recommended .thanks to all staff ,special thanks to Mia :)

Higole

Jun 10, 2024 on Shopify

I love the review app, it's very well designed, which is probably why I keep using it! Rosie the customer service was very helpful and answered any questions I had, and Maison the technician was very fast in resolving issues!

SissyShop

Jun 10, 2024 on Shopify

I had an issue with importing reviews to my store, and Kevin from the customer service team was incredibly helpful. He patiently guided me through the process and helped resolve the issue efficiently. His professionalism and prompt assistance made a significant difference. Thank you, Kevin, for your exceptional support! I appreciate your help immensely. :)

PatiLamba

Jun 10, 2024 on Shopify

Excellent app and customer service! You don't have to know the app, if you have Mia on customer service, you are already a pro

Kickroller

Jun 09, 2024 on Shopify

amazing software easy to integrate. Amazing customer service by a lady called Hana. 100% recommend you NEED this software!

Mezzano

Jun 09, 2024 on Shopify

I was having difficulty importing the reviews, and Tiana helped me by editing the file and I was able to import them successfully. AMAZING service and app! Thanks TIANA.

Odila + Porter

Jun 09, 2024 on Shopify

thanks Hana! such a great help!

ChillCraze

Jun 09, 2024 on Shopify

This app has a very good experience and full functions. The customer service is very patient in helping me solve the problem. I am very grateful to Rosie and Tony for their help.

Pamua

Jun 09, 2024 on Shopify

A very big thank you to Tiana and Maison, she really helped me, the customer service was very fast and competent

LumeLuxia

Jun 09, 2024 on Shopify

YOUR TEAM MEMBER JUDY REALLY REALLY HELPED ME A LOT!!

The Shop Buy

Jun 08, 2024 on Shopify

Hanna was the best!! solved all my concerns in a minute! thank you

URBAN TRENDY CORNER

Jun 08, 2024 on Shopify

@HANA ...such a wonderful experience with hana.. thank you so much hana

KOMMELIX

Jun 08, 2024 on Shopify

I contacted the support team of the Air: Product Reviews app & UGC to solve a problem with placing the reviews block in a specific spot on my website that was not supported by the Shopify builder. My issue was resolved within 15 minutes. Huge thanks to the Air: Product Reviews app & UGC team for their prompt assistance and super fast support! Highly recommend to everyone!

Volumetix

Jun 08, 2024 on Shopify

great app, with even better and faster costumer service, especially Emily helped me very good, definitely recommend!

Uniqou

Jun 08, 2024 on Shopify

Emily William is the best, she fixed my issue very quickly and was very helpful throughout the process.

Trend Sellers

Jun 07, 2024 on Shopify

great communication. fast reponse even on the weekend. thank you

Kasmino

Jun 07, 2024 on Shopify

hana is a great person