Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,780)

Overall rating

4.9

5

1,455
4

42
3

4
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Araigneey

Jul 12, 2024 on Shopify

The app is superb friendly, and the support staff goes the extra mile to help us. Customer manager Hana fixed all my issues

DENMARY

Jul 12, 2024 on Shopify

Fantastic App and Amazing Support! This app has been a game-changer for my store! It’s super easy to use and packed with features that have really improved my site. What really impressed me was the support from Charles and Maison. They were quick to respond, super friendly, and went above and beyond to help me customize the app for my needs. Highly recommend this app and the awesome team behind it. Thanks for the great work!

Next Store

Jul 12, 2024 on Shopify

The best Reviews app on Shopify!

Paw Pros

Jul 11, 2024 on Shopify

Very amazing app, the customer service is too good specially Pamela.

Mashas Jewellery

Jul 11, 2024 on Shopify

Thank Tiana. Helped me a lot

Art of Nature Berlin

Jul 11, 2024 on Shopify

Hana is awesome, incredible service 6 from 5 stars!!! :)

CARAV

Jul 11, 2024 on Shopify

Really nice plugin, and kudos to the 24*7 support specially Lydia and Anivia.

Fit By Veda

Jul 11, 2024 on Shopify

air product reviews is very simple and easy to use and help you get good reviews, and the support team of the air product reviews very good especially Audrey she helped me get back my all data as i accidentally uninstalled my air product reviews app. thanks air product reviews for helping us and we will continue this partnership with you in future as we will grow.

BlastBag

Jul 11, 2024 on Shopify

Hana has helped me with every problem I had, she has fascinated me with her knowledge and helpfulness, thank you for her interest and for doing her job with love.

Gelinstore

Jul 10, 2024 on Shopify

Tiana，非常棒

Iluminar Skin

Jul 10, 2024 on Shopify

Quick and efficient support on issues I was having. Hana was a great help! Highly recommend this app for anyone wanting to showcase reviews on their site!

PureStride

Jul 10, 2024 on Shopify

Great app, very easy to set up and the support Audrey & Tony were very helpful and was able to fullfill my issues

CosmeticBanck

Jul 10, 2024 on Shopify

Quiero expresar mi más sincero agradecimiento a Lydia y Doris. Su ayuda ha sido fundamental para resolver mis problemas, y no solo han demostrado ser extremadamente competentes en su trabajo, sino que también han sido un verdadero encanto en todo momento. ¡Gracias por todo!

IceMochaLatteBud

Jul 09, 2024 on Shopify

Loved the customer service experience. Lydia was quick with the answers I required about the app. Thank you so much!

KynexKitchen

Jul 09, 2024 on Shopify

Audrey provided excellent support and made my experience seamless. Highly recommend!

Fannax

Jul 09, 2024 on Shopify

Amazing and efficient support from team member Tiana. Excellent app. It deserves the 5 stars.

Getdropnshop

Jul 08, 2024 on Shopify

Support is great, especially pamela is very friendly and fast

WarriorPlunge.com

Jul 08, 2024 on Shopify

Heard a lot about this app and finally got a chance to use it with my store, and the support team was extremely helpful even when the troubleshooting did not really concern them! This is a HUGE plus for me! Thank you Cheryl !

EropsisPix

Jul 08, 2024 on Shopify

I liked your application very much, but I had a problem with the language support because Turkish is not a widely used language and of course it is natural to have such problems. However, this was not a problem for me because your colleague Kevin helped me solve my problem in a very professional manner, thank you very much again :))

Mana Farms

Jul 08, 2024 on Shopify

So far we have been having a great time with Air. We ran into a small problem importing reviews with German characters like "ü" and contacted support. Kevin solved the problem was solved within 10 minutes. Great team, and well designed product.