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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,780)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Nikuressence

Aug 01, 2024  on Shopify

CrownHair

Aug 01, 2024  on Shopify

I wanted to express my satisfaction with the Air Product Review app. It has been an invaluable resource for managing and tracking my online reviews. A special thanks goes to agent Judy, who provided exceptional customer service. Judy was instrumental in helping me resolve some technical issues and optimize my use of the app. Her helpfulness and expertise made the whole process much easier. I highly recommend Air Product Review for anyone looking for an intuitive app and high quality customer support!

TechCase

Aug 01, 2024  on Shopify

pamela did very good job help me, she kind and show patience You need to get her a promotion

Orange Splash

Aug 01, 2024  on Shopify

I had the pleasure of interacting with Hana from the customer support team, and I couldn't be more impressed. Her attentiveness, professionalism, and genuine kindness made my experience exceptional. Hana went above and beyond to ensure my queries were resolved quickly and thoroughly. It’s rare to encounter such dedication and care in customer service. Thank you, Hana, for making my day better!

PetQute

Jul 31, 2024  on Shopify

It's really a master piece for shopify store. I appreciate so much Tiana and Nikita- the tech in the review for their outstanding support.

Planet Adora

Jul 31, 2024  on Shopify

This app is incredibly useful for gathering customer reviews and boosting conversions. After updating to a new theme, I encountered an issue with activating the star rating for products. Anivia and Linda promptly requested admin access and resolved the problem within an hour. I especially love the reviews carousel on the homepage, which links directly to products and significantly aids in conversion.

MEE audio

Jul 31, 2024  on Shopify

This app works and looks amazing in my store! Customer service is top notch as well! Anivia and team helped me get everything up and running smoothly.

SmileBright211 LLC

Jul 31, 2024  on Shopify

Very fast response! Amazing customer service!!

MALLIEMART

Jul 31, 2024  on Shopify

Thank Mia and Tracy for quickly help me for setting the Air Product Review app, <3

LEOPARD LUXE

Jul 31, 2024  on Shopify

the app is great though i havent yet fully use the app, the assistant here are so nice and helpful! really love the people here

COMISMO

Jul 31, 2024  on Shopify

サポートに問い合わせましたが、非常に迅速に対応していただきました。 細かな要望にもすぐに答えてくださり、とても親切でした。 担当者のリンダ、技術チームのニキータ、ありがとうございました。 レイアウトもモダンで可愛らしく、使いやすいです。

Tastefully Olive

Jul 30, 2024  on Shopify

I am extremely impressed with the support staff at Air-Review (Avada.) Alyssa was exceptional in addressing my concerns and swiftly resolving my issues. Their professionalism, efficiency, and friendly demeanor made the entire experience seamless and stress-free. I couldn't have asked for better assistance. Highly recommend their support team!

My Store

Jul 30, 2024  on Shopify

Toby and Tracey were very knowledgeable and helpful. They were very quick to assist in this important matter.

Sanar Saúde

Jul 30, 2024  on Shopify

It's a great app filled with useful features and they offer a really fast and reliabre support.

collectiblegiftitems

Jul 30, 2024  on Shopify

Supportive agent specially Emily Doris really appreciate...

ALZIBA CARES

Jul 30, 2024  on Shopify

This Air Product Reviews app has been beneficial and easy to use. Their support team is great. Linda helped me with all my doubts and fixed a problem with the Showing Stars On Home Page & Collection Pages. Super quick response! Thank you, Linda.

Accesstoria

Jul 30, 2024  on Shopify

Review was not populating in my home and collection page. I have connected with Lydia from the support team and she helped me resolved very quickly. Thank you very much Lydia.

VOLA TIRAMISU

Jul 29, 2024  on Shopify

So far, really good experience with this app. The support from Lydia and William is super fast and they resolved all my requests.

4Season

Jul 29, 2024  on Shopify

great costumer service from tracy :D

MagneTick

Jul 29, 2024  on Shopify

He helped me a lot in a problem I had about Turkish characters and was very interested, thank you Hana

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