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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,780)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Thunder O

Aug 17, 2024  on Shopify

Tracy is an expert. She's been extremely helpful: quick and super technical. She deserves a promotion or a raise, whatever is better. Thanks a lot, Tracy

Luxy Mods

Aug 17, 2024  on Shopify

"Hana Made My Day with Quick and Efficient Support!" I had the pleasure of working with Hana when I needed help with some software, and I can't praise her enough! She tackled the issue quickly and effectively, making sure everything was resolved without any hassle. Her expertise and friendly approach made the entire process smooth and stress-free. If you need someone who knows their stuff and can get the job done fast, Hana is definitely the person to go to. Highly recommend her for any software-related needs!

auroras

Aug 17, 2024  on Shopify

good customer service and it is easy to use, Hana help me a lot and very nice

YSW Trends.Things&Inspiration

Aug 17, 2024  on Shopify

I just installed the application and I hope that everything will work fine for me. Thank you very much for your support for the quick response and resolution of all issues. Jasmine helped me. It was fast and professional. Thank you

Purely Modern

Aug 17, 2024  on Shopify

great support from audrey

FM by Laura

Aug 16, 2024  on Shopify

Prakesh was very helpful with helping me setting my reveiw page and all other setup areas. It saved me so much time struggling to sort it myself!

ShopTab

Aug 16, 2024  on Shopify

Awesome app. customer service Lydia is very helpful

Velure

Aug 16, 2024  on Shopify

Great support and works seamlessly with my theme.

SOMM DIGI

Aug 16, 2024  on Shopify

Hana was incredibly helpful and did a fantastic job. I just downloaded this app, and it looks very promising."

MoyoHouse

Aug 15, 2024  on Shopify

very helpful thanks Audrey

Vladura Glam

Aug 15, 2024  on Shopify

I want to praise Tiana from the support team, she is very valuable, fast and efficient, all the best.

Unbox Soul

Aug 15, 2024  on Shopify

thank you mia for helping me.

NAIL TECH GIFTS

Aug 15, 2024  on Shopify

The app works great and the customer support is superb! Always available to help and answer questions! Alyssa and Toby have been helping me to set everything up! Thanks!

Ashley Furniture Homestore Philippines

Aug 15, 2024  on Shopify

The support team was fantastic. I encountered some issues, but Hana promptly and effectively resolved them. The app is backed by an exceptional support team.

Hello.shop

Aug 15, 2024  on Shopify

De momento va todo muy bien. Es una app que gratuitamente entrega excelentes configuraciones con las cuales muy pocas apps cuentan para lo que esta construida. Mia de soporte me atendió unas preguntas y respondio muy bien.

SmartShoppe

Aug 14, 2024  on Shopify

I had an excellent experience working with Audrey and William for assistance with the AVADA SEO app. Their expertise and support were invaluable in optimizing my site. They were incredibly knowledgeable, patient, and attentive, ensuring all my questions were answered and issues resolved efficiently. Highly recommend their service for anyone looking to improve their SEO efforts

Elsa is in china

Aug 14, 2024  on Shopify

The reply was very prompt

Pet Zen Plus

Aug 14, 2024  on Shopify

So far, loving everything. I had a slight problem and contacted Lydia with customer service. Amazing, quick customer service that fixed the issue immediately. Really loving Air: Product Reviews app for my Shopify store.

True cart

Aug 14, 2024  on Shopify

I definitely recommend this app! Yesterday, I faced some difficulties importing reviews and was pressed for time as I had to go to sleep. I reached out to Tracy, the support assistant at Avada, and sent her the reviews file. She promptly took care of it and uploaded the reviews herself, saving me a lot of effort. Tracy was incredibly supportive and kind. Big thanks to Avada and their excellent customer service, especially Tracy

Red Papayas

Aug 13, 2024  on Shopify

I tried another review app but it went very badly. It was difficult to set up and kept crashing. Today I set up Air Product Reviews App & UGC with Mia's support and everything is working perfectly. Mia has been a great help and has been with me for as long as it took until everything was set up perfectly. Thank you very much Mia, for your patience and professionalism.

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