Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating

4.9

5

1,454
4

42
3

4
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

My Grow And Glow

Sep 15, 2024 on Shopify

Excellent response, Hana is a very good agent. She guides me very well in a few minutes. Great job

Priecom Games

Sep 15, 2024 on Shopify

Very good customer service, very fast and efficient. I had a problem, and I contacted them via chat, and the advisor Lydia explained how to solve it and even guided me with pictures! I'm very grateful to her!!!!

EasyLifeTool

Sep 14, 2024 on Shopify

Here is the translation: "Support is really fast. I highly appreciate Mia. I greatly appreciate this application; with the free package, you can use most of the features you need. It's not just a review; it's an entire plugin ecosystem."

Livelylab

Sep 14, 2024 on Shopify

The support team is so good and replied to my requests instantly especially audrey, She not only helped me to understand their app but also helped me to import reviews from a dropshipper they dont currently support.

cocobear

Sep 14, 2024 on Shopify

Avada support (Kevin) is great. I had home page issues after updating Theme. He helps me to solve this problem easily. Thanks a lot.

Mein Shop

Sep 14, 2024 on Shopify

Very fast service thank you Pamela!!!

Integraudio Store

Sep 14, 2024 on Shopify

Great to work with, thanks Hana for help! Vil

Jamal Shanti

Sep 14, 2024 on Shopify

Amazing app to get reviews setup and testimonials for those who use it! Hana has been super helpful and amazing at setting up the app! Recommend!

Turbopixxel

Sep 14, 2024 on Shopify

Gyors válasz kedves ügyintézők, Hanna már töbször is segített

NovaNex

Sep 14, 2024 on Shopify

helped by jasmine, was quick an easy. Awesome customer suppport

Smugglers Crate

Sep 13, 2024 on Shopify

Thanks to Pamela for her help with me importing reviews onto the app. The app works really well and looks great on the site.

Visionique

Sep 13, 2024 on Shopify

Great customer service from Hana

themiraclebrands.store

Sep 13, 2024 on Shopify

Exceptional Support from Hana! Hana has been incredibly helpful in assisting me with the AirReviews Shopify app. From the moment I reached out, she was quick to respond and provided clear, step-by-step guidance to resolve my issues. Her patience, knowledge, and dedication to customer satisfaction are truly commendable. Thanks to her support, I was able to get everything up and running smoothly. I highly recommend working with Hana and the AirReviews team for anyone looking for top-tier customer service!

DFstyle

Sep 12, 2024 on Shopify

I love this review app! It’s been essential for my Shopify store. The interface is super easy to use and has boosted my customers' trust. Plus, the 24-hour support is fantastic. Tiana has been incredibly helpful and always with a friendly attitude. I highly recommend this app!.

Silent ASSASSIN

Sep 12, 2024 on Shopify

Charles was amazing at helping me resolve my issue of set up. It was quick and easy to understand!

IuuOnline

Sep 12, 2024 on Shopify

Great customer service! thanks to Judy's advice I solved a problem that seemed impossible to solve. Thank you Judy once again !

True Pure

Sep 12, 2024 on Shopify

This is very Best app for getting reviews and the customer support is awesome very quick response. Thanks Miss. Tiana for valuable support

My Store

Sep 12, 2024 on Shopify

customer support very helpful. do install this app. Also jasmine and maison were very helpful

Almara Mart US

Sep 12, 2024 on Shopify

very Helpful app really and their one of suport member "Audrey" did amazing job she helped me alot and I'm very thankful to her.

Woomifeb

Sep 12, 2024 on Shopify

"Jasmine & Penelope Made My Day with Quick and Efficient Support!" I had the pleasure of working with Jasmine & Penelope when I needed help with some software, and I can't praise her enough! She tackled the issue quickly and effectively, making sure everything was resolved without any hassle. Her expertise and friendly approach made the entire process smooth and stress-free.