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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Reviews (5,648)

Overall rating
5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Znvia

Sep 05, 2024  on Shopify

It is a very good app not only that, the service of a live agent expert is very cool. I would like to take her Name _ Tracy who helped me a lot! Thank You Tracy for your extraordinary support, it was a good experience to me.

Blinket

Sep 05, 2024  on Shopify

The app is flawless and attractive on my store. The features are really good for the free plan as well The customer support is amazing, especially Audrey, she helped me import reviews from third party apps and did all the tough work for me, thank you!

THEGARTA

Sep 05, 2024  on Shopify

I’ve had some good customer support experiences before, but Tiana has taken things to a whole new level! Honestly, I’m starting to think she might be a superhero in disguise. She was so quick to solve my issue, I barely had time to make a cup of coffee before everything was sorted. And not just that—she did it with such charm and grace that I couldn’t help but smile the entire time. If every customer service rep were as delightful and efficient as Tiana, the world would be a much better place. Seriously, if Tiana ever starts a fan club, sign me up—I’m already a huge fan! Thanks for making my day, Tiana. You’re the best!

TRENDZ

Sep 05, 2024  on Shopify

Many thanks to Abby for her quick and excellent support in resolving my issue at setup, she was very helpful and professional. Thanks a lot!

Fashion And Tech

Sep 05, 2024  on Shopify

I am still busy setting up the app in my store, but Penelope is very helpful and if this is the way that our commercial endeavor starts it will be very good!

Le Studio DTF

Sep 05, 2024  on Shopify

The setup of the app is quick and easy. Thank you Hana for your help!

My Store

Sep 05, 2024  on Shopify

WOW, great service. Hana is very kind and really supportive. she helped me really fast and explain everything by examples. THANK YOU DEAR HANA :)

Sunkiss®

Sep 05, 2024  on Shopify

Awesome app. Jasmine and Maison saved me!!

StepShopper

Sep 04, 2024  on Shopify

Both judy and Tiana are amazing and kind sweet persons both help me alot to fix my problem I am pleasure to meet both her on Air review app and fix it problem because of both of u

Modern Yoyos

Sep 04, 2024  on Shopify

Good app, fixed issues.

All Inclusive Family Treasures

Sep 04, 2024  on Shopify

Audrey was fantastic! She helped me set up my reviews within minutes! Thank you Audrey!

Sunbear

Sep 04, 2024  on Shopify

All the features you need in one also fast responsive customer services.

Bechanewala

Sep 04, 2024  on Shopify

Very good app and they provide services online and support 24*7 . Every one must go with this app for review related .

Petit Rêveur

Sep 04, 2024  on Shopify

J'ai utilisé l'application Air Product Reviews App & UGC et je suis très satisfait de mon expérience. Elle est facile à utiliser et s'intègre parfaitement à ma boutique. Grâce à cette application, j'ai pu recueillir des avis clients de manière fluide et améliorer la crédibilité de mes produits. J'aimerais particulièrement remercier Hana pour son excellent service client. Elle a su répondre à toutes mes questions rapidement et m'a aidé à résoudre un problème technique en un temps record. Je recommande vivement cette application à d'autres marchands qui cherchent à améliorer leur visibilité et à obtenir des avis authentiques de leurs clients.

Remotus

Sep 04, 2024  on Shopify

Hana was very helpful helping me set up reviews for my store great very grateful.

ZionLuxe

Sep 04, 2024  on Shopify

I’m not usually one to ask for help tbh but this time I’m glad i did! Audrey was soo helpful and she made the process for me very smooth as I was also busy so I’m definitely going to keep this app, it’s easier than I thought! And she customized my settings to make my reviews more visible for customers to engage and that’s important! Thank you thank you soo much I love it

MysticMart

Sep 04, 2024  on Shopify

Service is good I am stuck while putting review Jasmine help me well for that thank you jasmine and app is very good thank you

Elexone

Sep 04, 2024  on Shopify

Best customer support. I had an annoying glitch with my product star rating being duplicated and I tried fixing it myself but had no luck. So I contacted the customer support for assistance and they got it fixed in no time. Huge thanks to Penelope and Charles from Avada customer support for helping me out.

WAYLO-BARGAINS

Sep 04, 2024  on Shopify

Alyssa and her team provided amazing customer service! I needed help adding the star rating to our store, and they had it up and running quickly. I highly recommend their service for any business just starting up.

Brown Smith

Sep 04, 2024  on Shopify

Great App everything you need is there in the app and it is easy to use all the features are there easy to import reviews through amazon and other market places and most importantly support is amazing they are very nice people, like i was stuck somewhere and a person called MIA she helped me through it and she is very kind and helpfull quick responses and explains everything in detail . big shout out to MIA .

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