Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating

4.9

5

1,454
4

42
3

4
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

SPARKLE

Sep 18, 2024 on Shopify

excellent customer service

Artisa Bags

Sep 17, 2024 on Shopify

Thanks a lot Lydia for prompt response and resolution Thanks

Drift Comfort

Sep 17, 2024 on Shopify

I love how good and instant the support is and I hope it stays like that!

MiniPalet™

Sep 17, 2024 on Shopify

thanks for everything Tracy

Lianado

Sep 17, 2024 on Shopify

this is a great platform , Audrey helped us with product review uploads and she was very quick and helpful , thank you

Madni Fresh Traders

Sep 17, 2024 on Shopify

Judy was so helpful. She gave me a lot of time and effort to resolve my issues. I am very happy with their support.

WilliWatches

Sep 17, 2024 on Shopify

I’m really impressed with this app! I want to extend my appreciation to the technical support team, especially Abby and Maison, for their outstanding help. Thank you for your excellent support!

Ignite - Sport Nutrition & Supplements

Sep 17, 2024 on Shopify

Great help!

Wild Wax Candle Company

Sep 17, 2024 on Shopify

Jasmine from Anivia was so helpful, knowledgeable, and quick. I spent 5 hours trying to use another customer review app - no help available. I cannot believe she took care of my needs in 20 minutes. I would use this company and representative any day of the week. Such GREAT customer service.

H R Store

Sep 17, 2024 on Shopify

Spoke with MIA she is really nice quick response. helped me to through the issue easily

Peace State

Sep 16, 2024 on Shopify

I like this app the best out of all the review apps I've tried. Pamela and the support team are super helpful and responsive too, which is hard to come by these days!

Keshcare

Sep 16, 2024 on Shopify

great customer support

Dahil Express

Sep 16, 2024 on Shopify

I really liked the app, especially the customer service, Audrey and Raymond thank you very much, it helped me with something that I wouldn't have been able to fix on my own.

Beauty Matters

Sep 16, 2024 on Shopify

Tiana helped preaty quick with app integration. Works smooth. Thanks a lot!

GymDevils

Sep 16, 2024 on Shopify

everything is good specially customer support it was an amazing experience. I would highly recommend everyone to use app it's features are best, loved it.

Tienda Valkyria

Sep 15, 2024 on Shopify

thanks for your attention Sonny

Christian's Store

Sep 15, 2024 on Shopify

Muy buena atención, excelente y rápida respuesta por parte de Damián, estoy muy agradecido y conforme con la aplicación.

SW Eiffel Store

Sep 15, 2024 on Shopify

I will Highly recommend this app. They have excellent customer support system. Hana, especially was very supportive and expert in addressing my problems.

Manmaker

Sep 15, 2024 on Shopify

Love this app, many features, good support team, Damian and Raymond helped me a lot

My Store

Sep 15, 2024 on Shopify

This app is incredible!! Is easy to use and is perfect !! The customer team really good and they find solution to anything!! Thank you a lot for this app !! Thank to Sonny !! Is doing a great work !!