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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

NoveKart

Sep 28, 2024  on Shopify

Tiana she is very helpful and very responsible

dsclothing

Sep 28, 2024  on Shopify

Best app for review. And the Seller Support team is so friendly and very helpful. They have solved my issues very fastly and provides the best support. Special thanks to Abby and the tech guy Raymond for solving my main issue very fastly.

Echo Essence

Sep 27, 2024  on Shopify

Jasmine is very awesome, she is very polite and gave great advises,I got all my questions answered .Thank you

Cali by Davis

Sep 27, 2024  on Shopify

Sehr guter Service von echten Menschen und keine KI

Leapfrog Outdoor Sports and Apparel

Sep 27, 2024  on Shopify

Great app and Hana was amazing with support!!

SAURRA

Sep 27, 2024  on Shopify

Lydia :)

KWEAN&CO

Sep 27, 2024  on Shopify

I had a great experience with Air app installation Chat, I received all the support I needed plus was helped to install all aspects of tis app. I would highly recommend

WCT

Sep 27, 2024  on Shopify

abby is the best

Choose Goods

Sep 27, 2024  on Shopify

Dear Air Product Reviews Tech Support Team, I'm writing to express my sincere gratitude for the exceptional assistance I received from your team members, Hana and Toby, in setting up my star rating and review box on my Shopify store. Their expertise and patience were invaluable in helping me navigate the setup process and customize the features to perfectly suit my store's needs. Thanks to their guidance, I was able to quickly implement a user-friendly review system that has significantly enhanced my customers' shopping experience. I'm particularly impressed with the ease of use of the Air Product Reviews app and the quality of customer support. Hana and Toby's knowledge and responsiveness were top-notch. I would highly recommend this app and your team to any Shopify merchant looking to improve their online store. Thank you again for your excellent service! Best regards, Khizra Choose Good

MariaShape

Sep 27, 2024  on Shopify

the best one to start, they have the best free plan with an amazing easy UI. Special thanks to Kevin & Doris for they amazing support !

Shopezy

Sep 27, 2024  on Shopify

Really liked fast customer service, Issue fixed within couple of minutes Abby you were best and Doris from tech thanks for help.

Robust-inc

Sep 26, 2024  on Shopify

Thx to audrey

WanderFly™

Sep 26, 2024  on Shopify

Tiana is perfect helper.She dealt with the my all problems

Personal Touch

Sep 26, 2024  on Shopify

Great customer support! They resolved my issue quickly and were incredibly helpful throughout the process.

Divasha

Sep 26, 2024  on Shopify

amazing work by hana for best assistance and good review app so far

Odessa’s Kitchen Essentials

Sep 26, 2024  on Shopify

Tiana was very helpful and she made my experience a delightful one. She was very knowledgeable. She should get a raise

PRIME DEALS

Sep 25, 2024  on Shopify

Thank You! so much.... { Hi Lydia, } I just wanted to take a moment to thank you for your invaluable help with managing the air product reviews. Your insights and feedback made a significant difference, and I truly appreciate the time and effort you put in. Thanks again for your support! Best, [Your Name] Lydia

RK Collections Boutique

Sep 25, 2024  on Shopify

Hana helped me via online chat get everything set up. All I had to do was like 5 keys. She made it easy

LuxeStreet Boutique

Sep 25, 2024  on Shopify

I was having issues trying to get reviews for products sourced from CJDropshipping and received a pop-up about this app. So I installed the app and I guess I expected something magical to happen. LOL!!! After reading and staring into space the chat bot interrupted my thoughts and Charles asked "How can I help you" and the rest is history. He patiently walked me through steps with screenshots on how to navigate through the app, it was amazing. He patiently waited until I responded done to move to the next step. His knowledge base, customer care and response time was impeccable. I recommend this service to beginners on up to pros. And if you're blessed to get Charles as your assistant, you will agree with my review. Thanks Charles, you're an asset to the company and with your help, they will excel beyond their projected mission.

Noisy Guard TM

Sep 25, 2024  on Shopify

Saport Avada again did not disappoint me. This time Tracy helped me solve my problem. I strongly recommend

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