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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Check This

Sep 29, 2024  on Shopify

Their support is very good. Exceeded my expectations

Best Bunding

Sep 29, 2024  on Shopify

Tracy was a big help! She resolved the issue quickly and efficiently. Great customer support—thank you!

Clayton's Online Store LLC

Sep 29, 2024  on Shopify

Great job, Audrey was a lot of help. thanks a lot Audrey

Agency

Sep 29, 2024  on Shopify

I am extremely satisfied with the customer service this time! Audrey and Prakash responded to me very quickly, not only proactive but also highly professional, ensuring that my issue was resolved properly. Their service attitude was full of sincerity, which truly impressed me.

Jewelry Bubble

Sep 29, 2024  on Shopify

A big thank you to JADE! I appreciate your help with setting up the Air product review app. Looks great!

Beauté Eclatante

Sep 29, 2024  on Shopify

Hana est très efficace et disponible. merci beaucaoup pour ton efficacité Hana

Haven Ease

Sep 29, 2024  on Shopify

Audrey was really helpfull

Impression Wears

Sep 29, 2024  on Shopify

I've been using this app for a while, and it's been an absolute game changer. The interface is user-friendly, and the features are just what I need to manage my tasks efficiently. Recently, I encountered a small issue, so I reached out to their support team. Audrey, the support representative, was amazing! She was incredibly patient, quick to respond, and walked me through the solution step by step. Her professionalism and kindness really stood out and made the experience stress-free. Thanks to Audrey and the rest of the team for such outstanding customer service! Highly recommend this app to anyone looking for both great functionality and support!

Outlet Survival

Sep 29, 2024  on Shopify

this is my first to use the shopify, and this app really help me a lot, there are so many things that are difficult for me to understand on the first time but trust me sonny and other staff help me all the time to manage it.

Serenus

Sep 29, 2024  on Shopify

I had a fantastic experience with Hana in customer service! From the moment I reached out, she was incredibly helpful and attentive. Hana took the time to listen to my concerns and provided clear, thoughtful solutions. Her friendly demeanor made the process so much easier, and I felt genuinely valued as a customer. It's rare to find such dedicated service, and I truly appreciate her effort. Thank you, Hana, for going above and beyond!

VLTR

Sep 29, 2024  on Shopify

UNIQTHREAD

Sep 28, 2024  on Shopify

super application et services avec des personnes tres a l ecoute ,un grand merci a Audrey merci beaucoup mes client seront ravi de pouvoir s exprimer

Banifa

Sep 28, 2024  on Shopify

Guter Support

REDWAVE®

Sep 28, 2024  on Shopify

he is very good and help me. Solved this problem amazing!

Pulse Gadgets

Sep 28, 2024  on Shopify

Twice today Mia came to my rescue and on both occasions it was sorted out within minutes. Thoroughly recommend

Stitchery Zone

Sep 28, 2024  on Shopify

I’ve been using the Shopify Air Product Review app and it’s been great. It’s easy to use and makes collecting and displaying customer reviews simple. What I appreciate the most is their customer support—Emily was very quick to help when I had a question. If you’re looking for a good review app, I’d recommend giving this one a try.

HOME

Sep 28, 2024  on Shopify

This app has been great, and Hana has been very helpful when I needed support with the app!

Veemor

Sep 28, 2024  on Shopify

der Support von Tiana hat mir sehr geholfen Stress zu minimieren und endlich weiter zu kommen. perfekt

uniipho

Sep 28, 2024  on Shopify

niceeee!

Big Feather Couters

Sep 28, 2024  on Shopify

nice support

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