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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Floky ES

Oct 06, 2024  on Shopify

Air product reviews offer a wide range of possibilities to collect and showcase reviews. it was also easy to import them, i had a small issue in the process but Hana helped me very fast to solve my problem. App is reccomended

KREASHION

Oct 06, 2024  on Shopify

Thankyou you so much "HANA" for setting up the pages. She is so patient and helping for all queries. AIR is a great product will recommend to use.

Beloved 1 Designs

Oct 05, 2024  on Shopify

My Store

Oct 05, 2024  on Shopify

your service is very fast and easy to use . Special thanks for Hana and Andrew

DripX

Oct 04, 2024  on Shopify

fast and quick support. loved it. audrey you rock

Gadgets NearMe

Oct 04, 2024  on Shopify

I had the pleasure of working with Audrey to set up the review system on my store, and I couldn't be happier with the experience. Audrey was incredibly helpful, patient, and thorough throughout the process. He went above and beyond to make sure everything was set up perfectly and answered all of my questions with great clarity and kindness. His support made the setup process smooth and stress-free. Thank you, Audrey, for your excellent service and professionalism! Highly recommended!

Hayaa0fficial

Oct 04, 2024  on Shopify

Helpful and friendly team, and they strive to provide you the help you want. Special thanks to Mrs. Audrey from the support team.

Hidden Hungr

Oct 04, 2024  on Shopify

Amazing product & customer service! Would totally recommend to anyone looking to add a review section to your Shopify store/website!!

Misfit Souls

Oct 04, 2024  on Shopify

Great support. Special thanks to Hana

Kippenpakket.nl

Oct 04, 2024  on Shopify

⭐⭐⭐⭐⭐ Fantastic Tool for Honest Insights and Outstanding Support! The Air Product Reviews App & UGC has been an absolute game-changer for me! It offers a seamless experience for gathering user-generated content and real, unbiased reviews. The interface is intuitive and easy to use, making it simple for customers to leave detailed feedback. What I love most is the ability to display authentic user reviews directly on my product pages, which has significantly boosted trust and conversions. The moderation tools are also top-notch, ensuring that only quality content gets through. On top of that, their customer service is absolutely amazing—I've never experienced better! Jasmine and Damian have been incredibly helpful, always prompt, friendly, and going above and beyond to assist with any questions or issues. Overall, a highly efficient and valuable tool for any business looking to build credibility and improve customer experience. Highly recommend!

Ahoya Baby

Oct 04, 2024  on Shopify

Audrey helped me to edit some settings. Some special adjustment only for me. She was fast and very helpfull. Thank you soo much again again!!

LuminaX

Oct 03, 2024  on Shopify

Avada has been a game-changer for my business! I was struggling to import reviews from a CSV file and had no clue where to start. That’s when Tracy stepped in and saved the day. She was incredibly helpful, edited the file for me, and even handled the entire import process herself. The support I received was beyond my expectations, and I couldn’t be happier with both the platform and the service. Highly recommend Avada and a huge thanks to Tracy for her exceptional assistance!

retro disk

Oct 03, 2024  on Shopify

A great representative "CHARLES" .

Druid Glow

Oct 03, 2024  on Shopify

app on which I immediately had some difficulty due to my lack of knowledge. despite this, Jasmine from support helped me impeccably with screenshots of the work done and additional instructions to help me in the long term as well as solving the problem quickly and professionally

NaturUp

Oct 03, 2024  on Shopify

This app is the best shopify app to show case your reviews to your customers. Very easy to setup and great presentation designs too. Hana was super helpful in making the necessary changes to the design of the template and also helped in getting reviews imported too. I would totally recommend this app to all shopify D2C brands.

PACK THIS MEAL

Oct 03, 2024  on Shopify

Thank you so much for your invaluable support! Your help made a significant difference, and I truly appreciate the time and effort you invested. I couldn't have done it without you and the amazing technical team

Coffee Me Up Boutique

Oct 03, 2024  on Shopify

Audrey, you’re absolutely AMAZING! Thank you so much for your quickly responses and for all the help you've provided. Your support was incredibly helpful. Thanks a million, Audrey!

HEALTHY AND STRONG

Oct 02, 2024  on Shopify

Audery has been most attentive and helpful. Because of her knowledge of the process this experience has been completed in a timely manor. I do not know what incentive there would be for her to perform so effectively and with efficiency but she seems to do her job as though she likes it .

Lynell’s Luxury

Oct 02, 2024  on Shopify

I literally couldn't figure anything out, the support me team (especially prakash) was so helpful. Instantly asked me what i needed and then instantly guided me through the steps, and when i still couldnt figure it out he took care of it for me. AMAZING CUSTOMER SERVICE.

My Store

Oct 02, 2024  on Shopify

they are helpful

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