Air Product Reviews App & UGC logo

Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Reviews (5,648)

Overall rating
5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

lazerdxb

Sep 23, 2024  on Shopify

Great work guys I love it

Vita Vibe I Vibe with Vita

Sep 23, 2024  on Shopify

⭐⭐⭐⭐⭐ Outstanding Service – Truly 5 Stars! I rarely leave reviews, but I had to make an exception for the Air Product Review app. The app itself is fantastic – super easy to use and exactly what I needed for my store. But what really blew me away was the customer service. Hana and William were absolute lifesavers! They took the time to answer all my questions and walked me through the entire technical setup. It felt like they were genuinely invested in helping me succeed. I’ve never experienced service like this before – it was more than 5 stars! Huge thanks to both of them for their support. If you’re considering this app, don’t hesitate – you’ll be in great hands!

Trendekart

Sep 23, 2024  on Shopify

Love the support, especially Hana & Alyssa! Love the app!

Joy Art

Sep 22, 2024  on Shopify

Good service and a very good app!

Urban Conversations Co

Sep 22, 2024  on Shopify

Very hands on, and patient.

PosturePro Pillow

Sep 21, 2024  on Shopify

I had a problem with the reviews box but after talking to one of the team (Tracy) she resolved it. They where very clear when they communicated with me. Highly recommend.

lovelyshop1

Sep 21, 2024  on Shopify

J'ai enfin trouvé l'application compatible à ma boutique je vous remercie pour votre aide.

morysh

Sep 21, 2024  on Shopify

hana

Velvet Home

Sep 21, 2024  on Shopify

very good support. technical Problem solved within 15 minutes.

Vali Shop Online

Sep 21, 2024  on Shopify

il supporto di Tiana è stato davvero utile. Grazie mille!

TRUST 365 Media

Sep 21, 2024  on Shopify

Great app and Excellent Customer Support(Emily) Helped a lot Thankyou

My Workwear Online

Sep 20, 2024  on Shopify

Very good app. And customer support Hana is friendly and very helpful.

My Store

Sep 20, 2024  on Shopify

I received fantastic assistance. The support agent was knowledgeable, friendly, and made the process seamless. Highly recommend!

NaruEsscence

Sep 20, 2024  on Shopify

Very fast and very helpful support! In particular I would like to mention Abby, she is very smart and quickly helped to solve some of my questions within a few minutes! Thank you very much!

Rare Organics

Sep 20, 2024  on Shopify

Thanks to the team for all the help with setting up the app. Great support! Huge thanks to Pamela and Anivia, they were so helpful and kind. Thanks once again!

Oz Pets Galore

Sep 20, 2024  on Shopify

So awesome and easy to use, Kevin helped me so much today! give that man a raise

BE LOVELY JEWELRY

Sep 19, 2024  on Shopify

Customer care service is outstanding. Agents were very kind, professional and quick to resolve the issue. They make sure that agents are available to respond quickly, so I had the luxury of receiving assistance by Juliana, Raymond, Lydia, and Jasmine. All my questions were answered clearly and very fast, and I also receive the guidance on how to use the app efficiently. I feel comfortable using this application knowing that there are dedicated people ready to provide exceptional service.

Ahoya Baby

Sep 19, 2024  on Shopify

Charles helped me to edit code. Some special adjustment only for me. He was fast and very helpfull. Thank you soo much again again!!

HNDKSH online shop

Sep 19, 2024  on Shopify

Ich habe die App runtergeladen, aber nicht ganz verstanden, wie ich die Produktbewertungsfunktionen in meinem Onlineshop einfügen und aktivieren kann. Somit habe ich mich kurzerhand an den Kundensupport im Chat gewandt und dort hat mir die liebe Abby verständlich und einfach weitergeholfen, sodass mein Problem in nur wenigen Minuten gelöst wurde und ich die Produktbewertung nach meinen Vorstellungen nun endlich in meinem Onlineshop nutzen kann. Danke für deine Hilfe, Abby :)

The Man

Sep 19, 2024  on Shopify

So far so good, Audrey was helpful when I needed it. Looks like a great app.

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