Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating

4.9

5

1,454
4

42
3

4
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Luhxemart

Oct 24, 2024 on Shopify

As a Shopify owner, I’ve been using the air product reviews app, and I can’t recommend it enough! The app has been incredibly helpful in managing my product reviews. I had some questions about setting everything up, and Audrey was amazing! She guided me through the process and made it so much easier. The support and resources available in the app are top-notch, and I’ve seen a positive impact on my store since I started using it. If you’re looking for a reliable review solution, this is definitely the way to go!

HÉRAULT - PARIS

Oct 24, 2024 on Shopify

This app is fantastic! It's user-friendly and makes reading and writing reviews a breeze. The filtering options are great for finding specific information. What really stands out is the customer support. They're incredibly responsive and helpful, addressing my questions quickly and thoroughly. Having reliable support makes a huge difference in my overall experience. Highly recommended for anyone looking to make informed decisions!

Drip SquadX

Oct 24, 2024 on Shopify

I was installing the App for my store and ran into problem Audrey was god sent. She resolved the problem in matters of minutes. It helped me to get reviews from a satisfied customer promptly

Ofertus.ro

Oct 24, 2024 on Shopify

Great app and amazing customers service. Hana did a wonderful job with what i asked and quickly took action.

Fumkeys

Oct 24, 2024 on Shopify

Charles and prakash were both really helpful and quick. Great customer support

Exound® Pro Audio

Oct 24, 2024 on Shopify

5 stars just because of Avada's excellent customer support, even though I am a free user. Really appreciate Charles and Toby's kind and fast service. Subscribe immediately.

SLBMoto

Oct 24, 2024 on Shopify

Excellent support to help getting the app setup. Quick and easy. Still to explore the full capabilities but really looking forward to seeing how this will help drive sales for my store. The quality of support fills me with confidence!

Shoe Place Kisii

Oct 24, 2024 on Shopify

The responses are quick and they help you out with exactly what you require;thank you Hana, its a 10 for me

Rubz

Oct 24, 2024 on Shopify

support is very much appreciated.

Convariedad

Oct 24, 2024 on Shopify

Excelente experiencia en la aplicación, tuve el agrado de conocer a Audrey. una gran persona que me ayudo mucho y se dedico amablemente a explicarme todo paso a paso. PERSONAS ASI SON LAS QUE SUMAN! Y DAN UNA EXCELENTE SATISFACCION! 5 ESTRELLAS ES POCO.

Gems

Oct 23, 2024 on Shopify

Support is great, very fast, really trying to help you, kind, and working hard. I recommend this app

Boss Visions

Oct 23, 2024 on Shopify

Avada was so helpful! Thank you

Gemstonegala

Oct 23, 2024 on Shopify

GREAT APP AND GREAT CUSTOMER SERVICE.

DigitalDomain

Oct 23, 2024 on Shopify

Jade has been a tremendous help to me. Her support and advice have guided me trough tough times, and I truly appreciate her kindness and insight

Dog Moda

Oct 23, 2024 on Shopify

Great app thanks Abby for the great help

Casa Cotton - спално бельо

Oct 23, 2024 on Shopify

VEry good app, and very good support if you need it for something. Thanks

DynamiX

Oct 23, 2024 on Shopify

Perfect Support and Quick reply Staying with the case to the end I love it

Lamlingo

Oct 22, 2024 on Shopify

Cirena

Oct 22, 2024 on Shopify

Everything good! Thanks Audrey

KaoLife

Oct 22, 2024 on Shopify

Sonny very helpful, thank you!