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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Rezon Deri

Nov 15, 2024  on Shopify

Jasmine and Maison helped me a lot. They solved the problem within 2 minutes. Jasmine and Maison should be chosen as the support of the month and the year. Thanks

MOMENTUM X PRO

Nov 15, 2024  on Shopify

I can't say enough good things about the experience of this app ! Team helped From start to finish, they were incredibly professional, attentive, and personable. Audrey's and Maison's expertise made the entire process seamless and enjoyable. They went above and beyond to ensure everything was perfect, and their communication was top-notch

leylasbabywonders

Nov 14, 2024  on Shopify

"¡Excelente experiencia con la app! Abby me atendió de manera increíble: rápida, amable y muy profesional. Resolvió todas mis dudas en poco tiempo. La aplicación es intuitiva y fácil de usar. ¡Totalmente recomendada!"

Jaaivat

Nov 14, 2024  on Shopify

best support ever, loved the product using since day 1 of opening my store

reptair

Nov 14, 2024  on Shopify

Dr. Dabb's Healing, Inc.

Nov 14, 2024  on Shopify

Excellent customer service. Handled our issue within minutes.

Moon Sleep

Nov 13, 2024  on Shopify

La aplicación Air Reviews ha sido de gran ayuda para mejorar la presentación de reseñas en nuestra tienda. Es muy fácil de usar y tiene funciones útiles que nos han permitido mostrar las opiniones de nuestros clientes de forma atractiva. Además, el soporte ha sido rápido y eficiente. Cualquier duda que hemos tenido ha sido resuelta en cuestión de minutos. ¡Recomendamos esta aplicación a cualquiera que busque una solución práctica y confiable para reseñas en su tienda de Shopify!

Rentra S.P.A™

Nov 13, 2024  on Shopify

Audrey helped us set up the entire review system step by step. Very professional

Blu Lotus Boutique

Nov 13, 2024  on Shopify

Liz has been a tremendous help in managing and optimizing our listing and review structured data for Blu Lotus Boutique. She ensures that all our products are accurately represented online, with precise information that makes them more discoverable.

Viroqua Aronia Co

Nov 12, 2024  on Shopify

Truly top nuts service from Support via the chat function! Thanks Hana!! Impressed!

My Store

Nov 12, 2024  on Shopify

"Shout-out to Audrey for her amazing help with setting up my reviews on the Air Product Reviews app! Importing product reviews was a smooth process thanks to her guidance. I couldn't have done it without her. Really appreciate the support, Audrey!"

Cardiac Attack Coffee Co.

Nov 12, 2024  on Shopify

Hana was great and thorough. Great help and super efficient

naestyon

Nov 12, 2024  on Shopify

Abby is one hell of an employee. She came to my rescue and provided me with complete and clear guidance. I could set up everything effortlessly thanks to her professionalism and knowledge. Honestly glad to have chose Air Product Reviews for my business.

Pioneer Clothing

Nov 12, 2024  on Shopify

Highly recommend this app, it really has made such a difference to the overall customer experience. Hana in customer services helped us to integrate the app to our store. Thank you! :)

Amelia

Nov 12, 2024  on Shopify

Thank you Hana for supporting me. Excellent communication and helping skill.

Useful4me

Nov 12, 2024  on Shopify

i was helped by a customer service named Audrey she was very helpful , friendly and fast with the responds i will recommend this apps to her my friends

FULL-Y

Nov 12, 2024  on Shopify

I am truly grateful for the outstanding support provided by Sonny and Alyssa from the Air Product Reviews App & UGC Help Center. Both of them went above and beyond to address my concerns with speed and expertise, making my experience seamless and stress-free. Sonny, as a technician, demonstrated exceptional technical skills and efficiency. He tackled my concerns quickly, resolving issues with a level of expertise and precision that was impressive. His proactive approach and thorough explanations made me feel completely supported throughout the process. Sonny’s dedication to resolving my concerns swiftly yet effectively was a testament to his professionalism, and I couldn’t have asked for better assistance. Alyssa was equally phenomenal in her support. She responded promptly to every question, handling each detail with care and making sure I felt prioritized. Her friendly, professional attitude and commitment to finding solutions left a lasting impression. Alyssa’s support made me feel valued and assured that my concerns were in the best hands. Together, Sonny and Alyssa have set an exceptionally high standard for customer service. Their combined expertise, attentiveness, and commitment to helping customers are invaluable. I am incredibly thankful to have received their support, and I wholeheartedly commend their dedication and hard work!

Gravyr Store

Nov 11, 2024  on Shopify

I just have to say they go above and beyond I'm still shocked at how fast they are and solve stuff, I asked for help less than 2 minutes the coding for the theme and some other stuff went as fast as anything really recommend. So helpful and knowledgeable staff but best of all they are nice and helpful

VeroBreeze

Nov 11, 2024  on Shopify

This is really amazing and such good support and thanks to Charles was able to help with what i needed!

Eclimia

Nov 11, 2024  on Shopify

Hanaa ,i am happy for your work

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