Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,383)

Overall rating

4.9

5

2,190
4

66
3

5
2

1
1

10

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Kayara Label

Sep 01, 2025 on Shopify

It Was good

Familiennest Kindermode

Sep 01, 2025 on Shopify

Support ist super! haben wirklich Ahnung ! Hatte gerade einen netten Kontakt mir Avery. Kann ich nur weiter empfehlen!

MARIEJEANNE（マリージャンヌ）公式サイト

Aug 31, 2025 on Shopify

Waiting for the results of the technician but the reply of the customer service was very efficient in the reply.

Holo

Aug 30, 2025 on Shopify

Superb, agent jasmine helped me quickly

DAILISH

Aug 30, 2025 on Shopify

great app, even greater service, the guys here are cool. loved it

RideStock

Aug 29, 2025 on Shopify

The service of the staff is very patient, and the upload supports multiple methods, which is a good comment software

elvis+elvin

Aug 29, 2025 on Shopify

We had a great experience with the Air Product Review app. Their support team was fantastic — Abby provided excellent customer service, and William quickly fixed the product rating display issue with clear communication and efficiency. Thanks to their help, everything is now working perfectly. Highly recommend this app for both its features and outstanding support team!

Al-Wood-Earrings

Aug 29, 2025 on Shopify

Great product. Great support.

Daily Essence Apparel

Aug 29, 2025 on Shopify

Amazing customer service! Mirra was quick to respond and went above and beyond to fix the issue I was having! Very knowledgeable.

PG Beauty

Aug 28, 2025 on Shopify

Riley was so helpful thanks

Monotone

Aug 28, 2025 on Shopify

I was looking for an easy to use product reviews app for my store and this is the best one I have found! The UI is so simple and easy to navigate, everything is super easy to set up and there is no code at all needed. Also the customer care agents are quite helpful and quick to respond. Would recommend this app if you are looking for a reviews app

Fresh Basket

Aug 27, 2025 on Shopify

Smooth and easy functionality. Very fast support and help. Felicity was especially helpful.

My Paint Lab

Aug 27, 2025 on Shopify

My favourite app when it comes to product reviews. The customer service is excellent 10/10. The entire team helps to adjust bugs or integration problems - very fast and responsive to client's request. I truly appreciate their support. Thanks so much.

Aura Beauty

Aug 27, 2025 on Shopify

THE LEGACY COMPANY

Aug 27, 2025 on Shopify

Villa Valentina Outlet

Aug 26, 2025 on Shopify

Hana !! super attentive, it helped me a lot thanks !!

Cocon Elegant

Aug 25, 2025 on Shopify

thanks to Hana I handled everythingggg

KaiAura

Aug 25, 2025 on Shopify

This app is really great. It has a full range of features and can be used in many different ways to complement various marketing strategies. In particular, the customer service representative (Felicity) was very patient, explaining how to use the app and helping me a lot. I really like her.

Dolap Sepetim

Aug 25, 2025 on Shopify

Boski Stores

Aug 24, 2025 on Shopify

BEST Reviews app out there!