Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,779)

Overall rating

4.9

5

1,454
4

42
3

4
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

FeniStore.com

Nov 30, 2024 on Shopify

perfetta e ottimo servizio clienti

Novurix™

Nov 29, 2024 on Shopify

Abby from customer support helped me out when I was importing reviews. They weren't working and I couldn't find the fix until Abby helped me very quickly. The design of the reviews and other features are nice and are functional. Overall great app, highly recommend!

Spectrum World

Nov 29, 2024 on Shopify

abby is the best thank you

Zerazi

Nov 29, 2024 on Shopify

Le service client est trés supportif et trés trés réactif. Je remercie Hana pour tout le support qu'elle nous a donné.

Proboutiquee

Nov 29, 2024 on Shopify

Hana is very good for customer caring, she responsed and sort out my problem very quicker once I have requested her for help, Air Product Reviews is good application for reviews, once again thank you Hana

Wellbeingofficial

Nov 29, 2024 on Shopify

Customer Service very helpful and friendly. I get help from Hana, she assist me patiently and polite. Let me catch up with this Apps. So I will recommend this apps

Golden Swish

Nov 28, 2024 on Shopify

Unbelievably easy to install! Customer support (Tracy and Abby) were wonderful in helping to set up the functionality in our store. I'm still yet to experience the full functionality, but from what I see so far in comparison to other review apps we've used, this seems to be exactly what we need. Clean interface as well. I'd absolutely recommend this app!

Zenned

Nov 28, 2024 on Shopify

Sonny was wonderful, and assist me with solving the issue I was having with the app. His service was fast and efficient.

Drese Art

Nov 28, 2024 on Shopify

The support team is excellent. Thank you so much, Audrey and Anivia! JM

Princepard

Nov 28, 2024 on Shopify

This review plugin is very powerful, and it offers a free package, which is very friendly to a new store like mine. If I can make a profit, I will be happy to open a premium package. The most important thing is that their customer service Hana helped me a lot, thank you Hana!

premiumart

Nov 28, 2024 on Shopify

Can't believe this is free. Amazing support and really good features

Easyshopping

Nov 27, 2024 on Shopify

Sonne est sympa

Magical Handwriting

Nov 27, 2024 on Shopify

Great help!

Projectix

Nov 27, 2024 on Shopify

Very good and helpful support! Jade solved all my problems quick!

Eneres Beauty

Nov 26, 2024 on Shopify

Great app, with very good customer service. Was helped by Hana most recently who was great help!

Toscana

Nov 26, 2024 on Shopify

Muito bom aplicativo

Eğlence Vadisi

Nov 26, 2024 on Shopify

the app is very good, especially Abby took special care of bein thank you <3

Technamaz

Nov 26, 2024 on Shopify

Jade is doing her job great

Alquime Cosméticos

Nov 25, 2024 on Shopify

Hana was very helpful

Living Kitch

Nov 25, 2024 on Shopify

Amazing app, Good customer support