Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,383)

Overall rating

4.9

5

2,190
4

66
3

5
2

1
1

10

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Pawuamba

Oct 22, 2025 on Shopify

Es fácil de instalar, muy intuitiva, se personaliza facilmente. Tenia unas dudas cuando recién la instalé y Mirra me ayudó muy amable a solucionar todo

Ruined By Fiction

Oct 22, 2025 on Shopify

ABSOLUTELY love this app. Switched from JudgeMe and started using this one and amazed by all the rich features it has. And the customer support is extremely helpful and very quick with their replies and fixes. They've found a lifetime user in me!!!

Wanabe Natural Cosmetics

Oct 22, 2025 on Shopify

Ho chiesto aiuto, per trasferire massivamente delle recensioni. Mi ha risposto Iris, è stata efficiente, gentile e disponibile. E' rimasta in linea con me fino a quando non ho completato il processo e tutto è andato a Buon Fine. Grazie Iris.

Midifur

Oct 22, 2025 on Shopify

The app works perfectly and is very easy to use. The support team is fast and professional — special thanks to Felicity for being so helpful and patient. Highly recommend this app!

Westora

Oct 22, 2025 on Shopify

Jennie was so quick to answer and did all the work for me. Recommend 100

Casa Pandas

Oct 22, 2025 on Shopify

Gostei do trabalho de Felicity

KAVIDELLE

Oct 21, 2025 on Shopify

Sonny was super helpful and patient, 10/10 customer service.

GYM TAILOR

Oct 21, 2025 on Shopify

Great User Interface and modern look on your website. Customer support (Abby specifically) is outstanding and is resolving all of your questions within minutes. 5/5

Portugese Schoenen

Oct 21, 2025 on Shopify

Had some great help from Iris setting up my review Air Product. She was kind and helpful!

Parker

Oct 21, 2025 on Shopify

@felicity, molto ottimi

Stellar

Oct 21, 2025 on Shopify

Good support and functional app

Pivura

Oct 20, 2025 on Shopify

Great Customer service! Shoutout to Hana for helping

Sorali Cosmetic

Oct 20, 2025 on Shopify

I like it support quick and great design It's look professionel

Kraas Store

Oct 19, 2025 on Shopify

Awesome App and super fast support. Highly Recommended

Nomica Living

Oct 18, 2025 on Shopify

We only installed Air Product Reviews this week at Nomica Living, but I'm already chuffed with it. It was dead easy to set up and looks great on our site - no fuss, no messy code. I'm really impressed with how powerful it is for collecting and showing off reviews, especially the photo and video feature. That's going to be a total game-changer for building trust with new customers. The real star of the show though is the support. Jasmine and William have been absolute legends - they're quick, they know their stuff inside and out, and they actually care about helping. In a world of average customer service, that's proper refreshing. It's clear this isn't just an app; it's a properly supported product.

Elizabeth James England

Oct 17, 2025 on Shopify

Great app

Dewy Demure

Oct 17, 2025 on Shopify

Avery was so helpful in migrating my websites product review. very good app

Die Glücksbringer - Entfalte dein Potential

Oct 17, 2025 on Shopify

Takes a little getting used to (the German translations are - let's say -inventive sometimes ;) ) but support has been so fast and able to assist in minutes. Thank you especially to Avery for your humor!

TDA Ministries

Oct 17, 2025 on Shopify

The support for this app has been outstanding. Hana and April were both extremely helpful right away, solving both of my issues.

Lazy Beanz

Oct 17, 2025 on Shopify

great app, with great support like Hana who set the app up for me. recomend