Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,778)

Overall rating

4.9

5

1,454
4

42
3

4
2

1
1

6

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Kakkoe.com

Dec 21, 2024 on Shopify

Great customer support. Audrey was awesome and so quick to help set things up !

Luminescent Candle Co

Dec 21, 2024 on Shopify

Thank you Hana for your excellent and professional help.

Luxuriant Glow

Dec 21, 2024 on Shopify

Damian provided excellent support through the Review App! I was having trouble importing files that wouldn’t go through, and Damian quickly identified and resolved the issue. Their clear communication and expertise made the process seamless. Highly recommend both the app and Damian’s fantastic assistance!

Artdor

Dec 20, 2024 on Shopify

Thank you very much for Audrey and Maison's help, which was handled quickly and perfectly resolved the issue

BG Mart

Dec 20, 2024 on Shopify

IT ALLOWS YOU TO IMPORT UNLIMITED REVIEWS FROM AMAZON AND ALIEXPRESS WHICH IS THE BEST THING AND THE CUSTOMER SUPPORT OF HANA AND ANDREW IS THE BEST LIKE THEY JUST RESPOND IN SECONDS AND SOLVE EACH AND EVERY PROBLEM YOU ARE FACING. THERE ARE ALWAYS THERE TO HELP YOU!!

Mijn winkel

Dec 20, 2024 on Shopify

hana, did help me to install all the options, and where i can put the apps in my template. thanx hana for everything, you did save me a lot of time

MK Classic

Dec 20, 2024 on Shopify

Jade is the best

Nomea

Dec 19, 2024 on Shopify

Easy setup, easy to use, beautiful design, and the custumer service with AUDREY is wonderful, Audrey is soooo friendly and professional, she can help for for everything you need, she is a QUEEN !!!!!

collaresypulseras.com

Dec 19, 2024 on Shopify

El servicio al cliente es muy rápido y efectivo arreglando un problema que tenía con el logo de la tienda. Un placer trabajar con ellos

BrightCHAMPS

Dec 19, 2024 on Shopify

Customer Support is impressive. Sonny was very helpful.

TURISTADLV

Dec 19, 2024 on Shopify

Trato impecable por parte de Hana. Resolutiva y muy eficiente. He quedado más satisfecha con el trato recibido. Gracias!

Sellabel

Dec 19, 2024 on Shopify

Thank you Hana, everything works fine, thank you for helping> you best

ZENO HAUS

Dec 18, 2024 on Shopify

Audrey was very helpful with my issues of importation. Thankyou. Would recommend their services provided

Zensupernova

Dec 18, 2024 on Shopify

the review apps and function are easily to use and is genuinely worthy plus the chat section customer service are very quick to response and help to sort out you issue within the conversation smoothly

Labo Bouture

Dec 17, 2024 on Shopify

Merci a Tracy pour sa disponibilité et son aide!

Warriorworld

Dec 16, 2024 on Shopify

very good responsive app and support also hana

TheSerenestore

Dec 15, 2024 on Shopify

had a good experience using this app,faced sth technical but able to solve it with the help of jade and Sony

Hyosung Factory

Dec 14, 2024 on Shopify

"Audrey and Anivia"

Melanie

Dec 14, 2024 on Shopify

Hana helped me a lot with my store reviews

KNisa Premium Men's Fashion Brand

Dec 14, 2024 on Shopify

100% recommended! Their support is truly next level. I had the pleasure of speaking with "Hana," and she was absolutely amazing. She resolved all my issues in no time. I'm thoroughly impressed with their customer support and the quality of services they offer. The support specialists, in particular, are outstanding—polite, professional, and incredibly knowledgeable. They truly know their job and go above and beyond to assist! :)