Reviews: Air Product Reviews App & UGC

Customer reviews: Air Product Reviews App & UGC

Reviews (5,645)

Overall rating

5

1,364
4

37
3

2
2

1
1

5

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Shop Clonet

Dec 02, 2024 on Shopify

Excellent app with many features available even in the free version. Abby is super supportive and helped me set up the app on my store effortlessly. Highly recommended!

InteligentShop

Dec 02, 2024 on Shopify

A c T O R B e S T

Dec 02, 2024 on Shopify

very helpful support from Damian Thank you

Myer Street Fashion

Dec 01, 2024 on Shopify

Great support - always responsive

Diamond Canvas

Dec 01, 2024 on Shopify

Great support and service from Hana who provided me with clear instructions and helped with some issues I had with my store. Thankyou Hana!

Cute Customs by J & C

Dec 01, 2024 on Shopify

Audrey and Tiana were so helpful with my issues and helped me get the right solution, so helpful and patient.

GlowUpGuru

Dec 01, 2024 on Shopify

I really recommend the app. The support is so helpful big thank you to Hana for helping me with my problem.

GlowSketch

Nov 30, 2024 on Shopify

Charles was great he Definity deserves a raise much more respect

AI Visionary

Nov 30, 2024 on Shopify

Easy to use and integrate into website. Helpful team in setting up :)

Zeavus

Nov 30, 2024 on Shopify

Abby and Prakash were very helpful when I needed support and they were straight forward

FeniStore.com

Nov 30, 2024 on Shopify

perfetta e ottimo servizio clienti

Novurix™

Nov 29, 2024 on Shopify

Abby from customer support helped me out when I was importing reviews. They weren't working and I couldn't find the fix until Abby helped me very quickly. The design of the reviews and other features are nice and are functional. Overall great app, highly recommend!

Spectrum World

Nov 29, 2024 on Shopify

abby is the best thank you

Zerazi

Nov 29, 2024 on Shopify

Le service client est trés supportif et trés trés réactif. Je remercie Hana pour tout le support qu'elle nous a donné.

Proboutiquee

Nov 29, 2024 on Shopify

Hana is very good for customer caring, she responsed and sort out my problem very quicker once I have requested her for help, Air Product Reviews is good application for reviews, once again thank you Hana

Wellbeingofficial

Nov 29, 2024 on Shopify

Customer Service very helpful and friendly. I get help from Hana, she assist me patiently and polite. Let me catch up with this Apps. So I will recommend this apps

Golden Swish

Nov 28, 2024 on Shopify

Unbelievably easy to install! Customer support (Tracy and Abby) were wonderful in helping to set up the functionality in our store. I'm still yet to experience the full functionality, but from what I see so far in comparison to other review apps we've used, this seems to be exactly what we need. Clean interface as well. I'd absolutely recommend this app!

Zenned

Nov 28, 2024 on Shopify

Sonny was wonderful, and assist me with solving the issue I was having with the app. His service was fast and efficient.

Drese Art

Nov 28, 2024 on Shopify

The support team is excellent. Thank you so much, Audrey and Anivia! JM

Princepard

Nov 28, 2024 on Shopify

This review plugin is very powerful, and it offers a free package, which is very friendly to a new store like mine. If I can make a profit, I will be happy to open a premium package. The most important thing is that their customer service Hana helped me a lot, thank you Hana!