Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,383)

Overall rating

4.9

5

2,190
4

66
3

5
2

1
1

10

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

SP Vintage Wholesale

Oct 28, 2025 on Shopify

Avery was really helpful and fast.

Smart Clothing

Oct 28, 2025 on Shopify

Great app and great support!

Greenleaf Linens

Oct 28, 2025 on Shopify

So far so great! Very easy to deploy and manage. Support if very fast and helpful. It is free for now. But hopefully stays that way or at least allows a generous free tier when they start monetising.

LINEN CULTURE

Oct 28, 2025 on Shopify

Avery thanks for your support, helped it

COCO ORIGINAL

Oct 27, 2025 on Shopify

so far, it looks great. At first, I can't enable the app from its welcome page, so I contact the support, and Jennie from the support team quickly responded and resolved the issue.

Dew Kind

Oct 27, 2025 on Shopify

My Store

Oct 27, 2025 on Shopify

Jennie was very helpful!

Zaiah

Oct 27, 2025 on Shopify

Thank you Avery for helping with my query and quick turnaround. Appreciate the help on this.

The Love Hundred

Oct 27, 2025 on Shopify

Big help from Felicity, great team to support you through the transition. Cheers

atCreativeAvenue

Oct 26, 2025 on Shopify

freaking amazing! very helpful team. as always with Avada team

Revoral

Oct 26, 2025 on Shopify

One of the best review app. Their support will surely make your day easy and special thanks to Riley for helping us with branding.

The Best Letters

Oct 24, 2025 on Shopify

Had an amazing experience, wasn't sure how to add the customer reviews and they were able to request access to my account and literally do it all for me. We were done in minutes. Thank you so much Mira. Amazing customers service

Parfymhemmet.se

Oct 24, 2025 on Shopify

Great support! April and Alyssa helped me very quickly and solved my issue fast. Super friendly and professional team. Highly recommended!

Melt Mod

Oct 24, 2025 on Shopify

Has been a great app, and support has been fantastic, especially Riley who has helped me with many different topics and solutions.

Lunar Loox

Oct 24, 2025 on Shopify

Jennie was AMAZING really helpful and resolved everything and is getting more help for an error caused by the last app. Thank you!

Frameo Store

Oct 24, 2025 on Shopify

Great App and a very quick support. Has all the features you'll need to publish your reviews.

VSS OILS

Oct 24, 2025 on Shopify

Easy to install and use and a big thank you to Iris, so patient and helpful. Great customer service, truly appreciate it. Thank you for your timely response and effort in setting up my app. YOU ROCK!

Kotanz.pk

Oct 23, 2025 on Shopify

Great experience! The support was super helpful and quick. Special thanks to Sonny for the excellent assistance — highly recommended!

Fitnesz Világ

Oct 23, 2025 on Shopify

Iris was very helpful and fast, the best combination!

Eldheim

Oct 23, 2025 on Shopify

Fått rask og god hjelp fra Felicity!