Shopify Air Reviews App Review: Features, Pros & Cons

Customer reviews: Air Product Reviews App & UGC

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (2,201)

Overall rating

4.9

5

1,955
4

59
3

5
2

1
1

8

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

User-friendly interface and easy installation process.
Comprehensive feature set, including review import and integration capabilities.
Highly effective and responsive customer support.
Engagement-boosting features such as photo and video reviews.
Seamless integration with Shopify and other platforms.
Free plan offers substantial functionality without many restrictions.

Common Concerns

Some merchants faced technical difficulties with integration.
Concerns about the app's ergonomics and user interface for some users.
Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
Minor glitches with review displays that need support intervention.
Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Villa Valentina Outlet

Aug 26, 2025 on Shopify

Hana !! super attentive, it helped me a lot thanks !!

Cocon Elegant

Aug 25, 2025 on Shopify

thanks to Hana I handled everythingggg

KaiAura

Aug 25, 2025 on Shopify

This app is really great. It has a full range of features and can be used in many different ways to complement various marketing strategies. In particular, the customer service representative (Felicity) was very patient, explaining how to use the app and helping me a lot. I really like her.

Dolap Sepetim

Aug 25, 2025 on Shopify

Boski Stores

Aug 24, 2025 on Shopify

BEST Reviews app out there!

Eviva

Aug 24, 2025 on Shopify

Mijn ervaring met de support was top (Riley) ze hielp me echt top! zeker aan te raden. Als ik nog vragen heb keer ik zeker terug.

Vibe & Looks

Aug 22, 2025 on Shopify

An Amazing Experience support team really soooo much nice specially Riley. Thanks Dear. Love You

OESHOP

Aug 22, 2025 on Shopify

Great app, easy to setup, customize and use. When I had an issue Jade from Avada quickly fixed it in a matter of second, great customer support!

LuxPatio

Aug 22, 2025 on Shopify

QBAY

Aug 22, 2025 on Shopify

Good App one of the best application #highly i recommend this app# This app is a must-have for any Shopify store! (Very nice, you didn't leave any of this out, you designed all the features.)

QBAY

Aug 21, 2025 on Shopify

Good App #highly i recommend this app# This app is a must-have for any Shopify store! (Very nice, you didn't leave any of this out, you designed all the features.)

Bear Grylls Gear

Aug 21, 2025 on Shopify

really helpful and fast tech support

No-Lo Designs

Aug 18, 2025 on Shopify

Hana helped get the reviews turned back on after a snag we hit. Super responsive and easy to work with.

I'm Getting Married

Aug 17, 2025 on Shopify

thankyou Avery :)

LUK Cosmetics

Aug 17, 2025 on Shopify

perfect for review customizing

Siam Gems Club

Aug 17, 2025 on Shopify

I had issues installing the app and contacted the chat support. Hana replied immediately and was super helpful with easy-to-follow instructions and a great, welcoming communication. Very happy with this support, thanks Hana!

Lavinte

Aug 17, 2025 on Shopify

Amazing App

Yabooya

Aug 16, 2025 on Shopify

They are really great. I dealt with Sonny and he was really friendly and helped me right away. I would recommend them.

Brothers4Change

Aug 16, 2025 on Shopify

Its a good app, and Hana at the customer service is amazing!

Coats n Jackets

Aug 16, 2025 on Shopify

I installed the Air Product reviews app but there was some changes i have to do it and my customer support agents Alicia, Audrey and Doris and William help me and did what i want, they are too good! Thank you so much!