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Customer reviews: Air Product Reviews App & UGC

Develop by Air Apps

Shopify Air Reviews helps merchants collect and display customer reviews to build trust and increase sales. This review covers its features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (5,778)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of the "Air Product Reviews App & UGC." They appreciate the ease of installation, user-friendly interface, and the ability to collect and showcase authentic customer reviews. The app is considered a game-changer for many stores seeking to enhance customer engagement and trust. While there are occasional technical challenges, the responsive and effective customer support is highly praised, making the overall experience satisfactory for users.

Key Strengths

  • User-friendly interface and easy installation process.
  • Comprehensive feature set, including review import and integration capabilities.
  • Highly effective and responsive customer support.
  • Engagement-boosting features such as photo and video reviews.
  • Seamless integration with Shopify and other platforms.
  • Free plan offers substantial functionality without many restrictions.

Common Concerns

  • Some merchants faced technical difficulties with integration.
  • Concerns about the app's ergonomics and user interface for some users.
  • Lack of direct integration with some marketplaces like eBay, Etsy, and TikTok.
  • Minor glitches with review displays that need support intervention.
  • Desire for more robust customization options in some cases.

Final Thoughts

The "Air Product Reviews App & UGC" is held in high regard by its users for its functionality, effectiveness in improving customer trust, and outstanding support team. While there are areas for improvement, particularly in integration and user interface, the app's strengths significantly outweigh the drawbacks. It is highly recommended for e-commerce businesses looking to enhance their review management and customer engagement.

Cotton Canvas

Jan 14, 2025  on Shopify

Highly Recommended, quick and responsive customer support

Yamana Pet

Jan 13, 2025  on Shopify

I am so grateful to have dealt with them, they literally helped me with every dilemma I didn't understand how to solve, they solved it for me, I am so grateful to have worked with them!

Ravenkross

Jan 13, 2025  on Shopify

I’ve been using Air Product Reviews and my experience has been amazing. The app is easy to install and incredibly useful for managing product reviews in my Shopify store. I’d also like to especially thank Hana for the excellent support and service I received. Hana was very kind, professional, and helped me resolve all my questions quickly and efficiently. A great app with an even greater support team behind it!

Hzchione

Jan 13, 2025  on Shopify

I would like to recommend using this app. Hana has been very helpful and helped me a lot.

MV hair and beauty

Jan 13, 2025  on Shopify

Great sofware, Thanks

Autismtour

Jan 11, 2025  on Shopify

Hana , helped me a lot and made it easy for me to deal with the application.....Wonderful and I love dealing with her...

In cucina con Glicerinia

Jan 11, 2025  on Shopify

App molto bella, l'ho installata sul mio sito. Ho avuto un problema con la configurazione ma Hana mi ha subito aiutato a risolverlo, ora funziona tutto alla perfezione. Grazie.

Masuh best bargains

Jan 10, 2025  on Shopify

I will recommend this app to everyone because of their support.

THE SUNYA

Jan 10, 2025  on Shopify

loved the support and the product is awesome i wish there was direct integration of this with shopify review other thant that it's great

Vynelle

Jan 09, 2025  on Shopify

Perfect customer support experience, app is useful

austinguzheng.com

Jan 08, 2025  on Shopify

Jasmine and Toby are super helpful. They helped me with importing reviews. I tried to import some reviews and the process was stuck for many days. I contacted help and they helped me resolve the situation in a few minutes. Many thanks!!!!!

Natural Heart Doctor Shop

Jan 08, 2025  on Shopify

The assistance from Air Product Reviews is very quick to respond. Jasmine helped me to better understand how to manage our reviews and reply to reviews from our dashboard. Really appreciate the fast help we received! Thank you Jasmine!

Aurela Vault

Jan 08, 2025  on Shopify

Great app with awesome customer service

PAWOOHOO

Jan 07, 2025  on Shopify

Positive response! First-class service! Very good

Le Cottage Bohème

Jan 07, 2025  on Shopify

HIGHLY recommend! I'm on the paid plan because I wanted to do VIP tiers, and boy! They do not disappoint at Avada, and I could go on about how helpful the team is every. single. time! They're all so sweet! I've been helped by Jasmine and Alicia more than once, and they're the kindest and most patient people I could have had answering my silly little questions and solving my silly little problems! HIGHLY. RECOMMEND.

COYA

Jan 07, 2025  on Shopify

Highly recomend, one area would be to have more marketplace importing ie Ebay, Etsy, TikTok but overall impressed so far. Also needed help with setup and intergration and Hana was exceptional and an asset to your team.

Rudra Kailash

Jan 07, 2025  on Shopify

I had a great experience working with Hana, the customer support executive, while setting up Air Product Reviews. She was super helpful and quick to respond, making the whole process so much easier. Her answers were clear and to the point, and I never felt like I had to wait too long for a reply. What I really appreciated was how patient and professional she was throughout. She made sure all my questions were answered, and her guidance was straightforward and easy to follow. Something that could have been complicated felt completely manageable because of her support. Hana’s expertise and friendly attitude turned what could have been a stressful task into a smooth and positive experience. If you ever need help with Air Product Reviews, Hana is definitely the person to reach out to. Thank you, Hana, for making this so easy!

Rosec Jewels

Jan 06, 2025  on Shopify

Appreciating your efforts. Quick attempt and Quickly resolved!

Baeverly

Jan 06, 2025  on Shopify

We are extremely satisfied with the app, and the customer service is extremely reliable. Jade was able to solve our problem very quickly, I recommend the app to everyone!

20 Percent

Jan 06, 2025  on Shopify

Air Product Reviews is a very discounted app that has improved my store's performance and received quick responses from customers. When I encountered problems, it was Hana and William who helped me, and their efficiency was very high. I feel very lucky to have met them

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