CM AI Chatbot Sales Assistant

Develop by Shopify

Free plan available

Enhance customer engagement with AI-powered shopping assistant

Customizable design

Multilingual support

Ai-powered interactions

Lightning-fast responses

Accurate product matching

Proactive and adaptive

About CM AI Chatbot Sales Assistant

Launched Oct 01, 2024

Built by Shopify

Address

9 Raffles Place, Singapore, 048619, SG

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

AI Chatbot: Powered Seamless Support, Smart FAQs, Revenue-Boosting Upsells & Product Recommendations

Revolutionize Your Shopify Store with Our AI Chatbot: 24/7 Support, Smart Recommendations & AI Upsells! Powered by OpenAI's ChatGPT, our app delivers natural conversations for FAQs (discounts, shipping, returns), product searches in plain language, and personalized upsells on checkout/thank you pages based on behavior. Preserve chat memory to boost conversions & AOV. Instant AI support & recommendations Easy training: manual or auto-discovery Seamless Shopify integration

24/7 AI Chat Support: Answer queries instantly to delight customers anytime.
Suggest items based on chat history for higher conversions.
Let shoppers find products by describing what they want.
Boost AOV with behavior-based recommendations at key moments.
Customize tone and look to fit your store's vibe seamlessly.

Pros

Enhances customer engagement with AI-powered interactions
Acts as both a virtual sales rep and chatbot, improving conversion rates
Engages customers around the clock with human-like interactions
Proactive and highly adaptive, continuously learning for personalized experiences
Offers lightning-fast responses with an accurate product matching system
Powered with direct knowledge from merchants, ensuring 100% accuracy
Customizable design to match the store's aesthetic and vibes
Provides multilingual support for global customer assistance

Cons

Potential dependency on AI for customer service may reduce human interaction
Initial setup and customization may be time-consuming for some merchants
Continuous learning processes may require ongoing adjustments and monitoring
Limited by the initial data input for accuracy, potentially affecting early performance

Top Helpful Reviews

Estilo Masculino

Mar 24, 2025 on Shopify

Awesome app for customer engagement! Support is super fast too. I asked for the email magnet feature, and they had it shipped out in just a week. Thanks to Aaron.

Sprinkle & Sparkle

Mar 21, 2025 on Shopify

It's easy to set up, and the chatbot instantly provides accurate answers to customer questions. The automated support 24/7 has improved customer satisfaction. A must-have for any store looking to enhance its customer experience and streamline operations!

Elegant Elements

Mar 20, 2025 on Shopify

The integration was seamless, and it quickly helps customers with product recommendations and FAQs. The chatbot's ability to handle multiple queries at once has improved our store's efficiency and customer satisfaction. Highly recommend for any Shopify store looking to elevate their customer experience!

Tiny Treads

Oct 30, 2024 on Shopify

The response time is incredible! Customers get their questions answered almost instantly, and the product matching is spot-on. It saves us so much time and effort in managing customer inquiries.

Sweet Pea Styles

Oct 30, 2024 on Shopify

It has revolutionized the way we interact with customers. Its human-like responses and proactive approach keep our shoppers engaged, leading to increased sales. Our conversion rates have skyrocketed since we implemented it.