AI Sales Assistant ‑ Chatmate

Develop by Shopify

Free plan available

Enhance customer engagement with AI-powered shopping assistant

Customizable design

Multilingual support

Ai-powered interactions

Lightning-fast responses

Accurate product matching

Proactive and adaptive

About AI Sales Assistant ‑ Chatmate

Launched Oct 01, 2024

Built by Shopify

Address

3681 Peacock Ct, Apt 1, Santa Clara, CA, 95051, US

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Description

AI chatbot that handle your customer support. Answer customer queries & improve your conversion

This AI Chatbot is a dynamic application that intelligently answers complex queries using natural language. It can recommend products that are a perfect fit for them, and provide helpful information with preserved memory of recent chat. It delivers excellent service for FAQs like discounts, shipping, and return policies. By converting visitors into customers. It can be an AI tool to search products using simple customer's language. You can train it on manual instructions or automatic discovery.

24/7 AI chatbot that answers questions, recommends products and boosts sales
Advanced product search and personalized recommendations using natural language.
Customizable, Brand-Matched AI chatbot designed for your store
Intelligent, smart triggers for maximum customer engagement and sales
conversation history for AI chatbot training and awareness of customers demands

Pros

Enhances customer engagement with AI-powered interactions
Acts as both a virtual sales rep and chatbot, improving conversion rates
Engages customers around the clock with human-like interactions
Proactive and highly adaptive, continuously learning for personalized experiences
Offers lightning-fast responses with an accurate product matching system
Powered with direct knowledge from merchants, ensuring 100% accuracy
Customizable design to match the store's aesthetic and vibes
Provides multilingual support for global customer assistance

Cons

Potential dependency on AI for customer service may reduce human interaction
Initial setup and customization may be time-consuming for some merchants
Continuous learning processes may require ongoing adjustments and monitoring
Limited by the initial data input for accuracy, potentially affecting early performance