CM AI Chatbot Sales Assistant

Develop by Shopify

Free plan available

Enhance customer engagement with AI-powered shopping assistant

Customizable design

Multilingual support

Ai-powered interactions

Lightning-fast responses

Accurate product matching

Proactive and adaptive

About CM AI Chatbot Sales Assistant

Launched Oct 01, 2024

Built by Shopify

Address

Albuquerque, NM, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

AI Chatbot: Powered Seamless Support, Smart FAQs, Revenue-Boosting Upsells & Product Recommendations

Revolutionize Your Shopify Store with Our AI Chatbot: 24/7 Support, Smart Recommendations & AI Upsells! Powered by OpenAI's ChatGPT, our app delivers natural conversations for FAQs (discounts, shipping, returns), product searches in plain language, and personalized upsells on checkout/thank you pages based on behavior. Preserve chat memory to boost conversions & AOV. Instant AI support & recommendations Easy training: manual or auto-discovery Seamless Shopify integration

24/7 AI Chat Support: Answer queries instantly to delight customers anytime.
Suggest items based on chat history for higher conversions.
Let shoppers find products by describing what they want.
Boost AOV with behavior-based recommendations at key moments.
Customize tone and look to fit your store's vibe seamlessly.

Pros

Enhances customer engagement with AI-powered interactions
Acts as both a virtual sales rep and chatbot, improving conversion rates
Engages customers around the clock with human-like interactions
Proactive and highly adaptive, continuously learning for personalized experiences
Offers lightning-fast responses with an accurate product matching system
Powered with direct knowledge from merchants, ensuring 100% accuracy
Customizable design to match the store's aesthetic and vibes
Provides multilingual support for global customer assistance

Cons

Potential dependency on AI for customer service may reduce human interaction
Initial setup and customization may be time-consuming for some merchants
Continuous learning processes may require ongoing adjustments and monitoring
Limited by the initial data input for accuracy, potentially affecting early performance