Hailey is amazing! So nice to be able to get support from a real agent rather than an AI bot. I'm glad they allow escalating to real support folks who are friendly and super fast with resolutions!

I had a question when installing the app and the help center was so quick to help me out. Also very friendly. 5* definitely!

Great app and Pierre was a great help happy to talk me through everything and review my funnel! Really excited to keep using the app to see how things go and good to know I can contact support at any time for help!

Fácil de usar y con un equipo de soporte eficaz. La app no ralentiza la web, simplemente se activa tras una compra. Así que no afecta a la experiencia de usuario durante el proceso de compra. Simplemente se le ofrece al ya cliente una oferta más para aumentar el Order Value.

I heard good things about AfterSell, but my experience with their support team has been enough of a turnoff that we won't be using the app anymore and will look for alternative solutions. Support responses are clearly AI generated yet they deny it. I waited 3 months for their engineers to fix my issue ultimately with no resolution, even though they confirmed it was happening on other stores too, not just ours. Their support team was never straightforward and only started to work on the issue once I copied my sales rep. The search for a good app continues!

Thanks for the amazing and quick response and support from Aftersell team. Big thanks to John, Hailey and Godwin. Thank you!

I’ve had an amazing experience with AfterSell Post Purchase Upsell! The app itself is fantastic, but what truly stood out was the incredible support from the team—especially Jacinda. She went above and beyond to ensure everything was set up smoothly and answered all my questions with patience and expertise. Dom was also great, providing helpful insights along the way. It’s rare to find such dedicated and attentive support, and Jacinda’s willingness to assist made all the difference. If you’re looking for a powerful upsell solution with outstanding customer service, I highly recommend AfterSell!

We received valuable assistance from Jacinda, who was extremely thorough and offered excellent support throughout.

Currently on the trial app but seems to be doing great so far and has lead to a few sales within 24hrs. I also reached out to support and they answered the few questions i had. I am excited to see our AOV in the next few months

Great customer service! Jacinda was very quick to respond with a video of the exact steps I needed. Excited to see the results of my funnels!

Michelle was great, quickly effectively answered my questions and fixed the issue I was having with my aftersell widgets.

had a great experience with Lillian from support. She helped me to set up correct upsell flow and made sure I understood every detail. It was quick too!

Lillian was very helpful and quick to respond to my need. I would definitely recommend this app and the team behind it!

This app is genuinely easy to use, I've used 10+ different shopify plug-ins for various reasons and they're always difficult to use with limited features, but the layout is actually useful and not annoying. Also great customer service.

Jacinda was amazing and helpful and took a lot of time with me and was very easy to understand Thank you!

New review: So they did act really quick in solving the issue's at hand and now we are back up and running pretty quickly. 10/10 for how quickly they reacted and we are happy to say the app is working properly again. Old review: No communication about the app literally being broken by the new Shopify checkout. Lost revenue and now it doesn't even work.

No communication about the app literally being broken by the new Shopify checkout. Lost revenue and now it doesn't even work.

Great app, easy to set up and use, solid customization options as well. Lillian was amazing and incredibly helpful with supporting us!

I'm still using the free trial so jury is out on the product yet as we are only just setting it up but the customer service / help desk are amazing so leaving the review to compliment them on a job very well done. So far the app looks good but only been using it for a couple of days so will give a more thorough review after a month

AfterSell has been a fantastic addition to our Shopify store. It’s incredibly effective at increasing revenue by creating post-purchase upsell and cross-sell offers that are shown to customers after they complete their orders.