I am having A LOT of people reach out to tell me a product was placed on their order that they did not pick

it's should be free on first month but you take 35$ from us for using price ?? What kind of service is that

This app does a lot and it is really great to be able to upsell people at the point after they have made a purchase, rather than before which could actually result in orders being cancelled. The only issue with the app is that it is not terribly intuitive and there are some things you just wouldn't be able to work out without consulting the help desk. I have to say that the help desk team are very helpful and have resolved every question that I have had to my compete satisfaction. I'd really recommend this app as the best one to increase average order, it can take a little while to get your head around it, but it's worth it.

This app just works. When it doesn't on the first try, the support team is always there to steer me in the correct direction. There has not been issue that was not a user (my) error and they've helped me fix quickly. Product and Support both get 5 stars.

It could be a great app — but it has a major oversight that renders it useless for any store that has products with several variants. For products with more than 6 variants, it only shows the variant images for the first 6 variants. So as a user is toggling through variants, the image changes for the first 6 variants, but not for any other variant after the 6th. It's a confusing UX. We used the app for about two weeks and saw a huge spike in user complaints (and a huge decrease in post-purchase revenue from our previous upsell app).

Customer service is excellent! Brandon made me a personalized video to help me understand why my post purchase funnels weren't being triggered. This is a great application. My AOV is already up after 2 weeks.

Aftersell is fantastic. My ROI was almost instant after adding it, and I'm not a big store. Also, their customer service team helped me during Labor Day weekend when my sales were taking off for the first time, often late at night. Big thanks to Dom, Jam, and Mark.

I had an unbelievably great experience with Hailey. She always responded quickly, handled my requests to the best of her abilities. She has made an efficient and an aesthetically pleasing post-purchase funnel. 10/10 experience!

It's disappointing the developer isnt flexible with their Australian customers to assist with a store demo/ help setting up the app, unless you want a time slot between 2am and 5am.

The customer service team has been super responive & helpful whenever questions come up. Hailey was great to work with.

Great app and excellent support! Walked us through setting up our funnels and has been working great since we got set up.

Honestly, I downloaded the app 30 min ago and it's already up and running thanks mainly to the speedy and super helpful real human (i think - hard to tell these days) who hopped on immediately and walked me through any troubleshooting.

This has boosted our sales with additional Revenue after the initial sell. Customers are attracted to additional items that may pair well with what they are already getting.

Aftersell is one of the few apps that we have invested in that actually has a return on investment. in addition to that, the customer support that I just experienced is the best I have ever had with almost instant response, trouble-shooting, and problem solved in less than an hour of discovering our mistake. I can't say enough good things about our experience with this app.

The app is easy to set up and has some good functionalities. In the end we decided against it as it does not have a volume discount integrated. Hailey was very helpful in getting the refunds sorted immediately. Thank you!

I was charged 133.54 euros, even though I was no longer using the application. I wrote to ask for a refund and since 2 weeks I still have no news from you and no refund has been made. Thief or not? I don't recommend it, watch out for yourself and your future billing. Some one answer me and can i get my refund ???

I started using AfterSell to boost our average order value with post-purchase upsells, and it’s been a game changer.

PERFEITA! A GARANTIA DE ROI SE PROVOU VERDADEIRA NA MINHA SITUAÇÃO! AGRADEÇO MUITO O APOIO DO BRANDON!

The support team at AfterSell was excellent — quick to respond and even sent me a custom video that walked me through my exact issue.

Amazing support which is always crucial when dealing with e-com SaaS. You get free set up by somebody from the Aftersell team. I got Laura and couldn't be happier. Regarding revenue I will have to wait but I don't doubt that it will help a lot!