Full of bugs. Couldn't access to a funnel step content because of a bug and they can't even fix it quickly

Aftersell has been an outstanding partner for our team. The customer service and overall responsiveness are top-tier, and the team is always proactive and available to support us whenever needed. A special mention to Sharon, who has been an incredible Account Manager, always attentive, strategic, and genuinely invested in our success. Also, Justin deserves recognition for carefully listening to our requirements and consistently turning them into real, effective solutions. Highly recommended for any team looking for a reliable and supportive partner.

Their AI and human chat experience was excellent. I'm busy, they're busy but they gave me pertinent information to solve my problem and I could fix the issue on my own schedule. Excellent service everyone ending with Jose!

I spent almost two hours troubleshooting my upsell setup, and there were a few frustrating moments, especially when a real customer order was modified during testing without my approval. That said, the support team (Mark and Dom) stayed with me the entire time and helped get everything fully resolved. They were patient, responsive, and made sure the final setup works smoothly. Great support overall, but I’d love to see more caution around live orders.

BEST UPSELL APP! Aftersell's Post Purchase works wonders for our business. Allowing us to upsell easier than ever before. Great dashboard, amazing support, and works extremely well... Almost 2-3x the rev and conversion rate of our old Upsell app.

Epic experience! Rokt and pay+ are game changers to squeeze more profit per session. Literally free money on the table. Post purchase offers do exactly what they are supposed to do.

Best App! Aftersell's Post Purchase works wonders for our business. Allowing us to upsell easier than ever before. Almost 2-3x the rev and conversion rate of our old Upsell app.

Awesome app. My only regret is not finding and installing this a year ago! Fairly easy to setup and customize, it took me less than an hour and we had a few hundred dollars of incremental revenue within the first day. Highly recommend this to anyone on the fence.

Super fast and helpful! I had an issue and it was solved really quickly. The team was on it right away. Great experience so far with AfterSell.

according to Shopify’s own documentation Post-purchase upsells don’t work with Apple Pay, Shop Pay, or Google Pay. It’s unbelievable that an upsell app can’t show upsells to customers using the most common payment methods. And while you’re left guessing which checkout option might actually trigger their widget, AfterSell keeps charging you full price anyway.

Really happy with Aftersell so far. The setup was straightforward and the customization options make it easy to match our brand. We saw an instant uplift in revenue after adding the post-purchase offers. It’s a no-brainer for any Shopify store looking to increase AOV with minimal effort.

Absolutely horrible customer service. The app itself does not work for some reasons and it's been two weeks now since their "engineering" team clearly understood the issue and promised to get back to us. The customer support reps give generic answers like ai bots. Will have to change post purchase app once again

The product page upsells have never allowed for me to make manual upsells. Only the automatic product selection works, which doesn't allow for me to pair specific products together for a product page upsell. The automatic upsells don't always make sense to offer, so having the ability to manually choose products to pair is important. I have reached out to support several times about this over the past several weeks and get strung along time after time with zero support. No urgency or care given to provide support and I have been using this app for months.

Good app for setting up after-purchase flows really fast. The A/B testing feature is great since we test a lot!

This app works great with shopify store easy to work best bundles ever. The match off works well will boost your sales upon having traffic and conversion happens quickly.

The support team was incredible! Dom helped me translate my copy from English to Spanish in minutes. Super fast, friendly, and professional service, they made everything easy. Highly recommend their support team!

I would LOVE to use the app - BUT the Customer Service is abolutely terrible! I am currently waiting for 45 Minutes for a "Team to Join" - BFCM is right around the corner and i have no time. Your tool can be as good as you want with this kind of service.

The customer service Hailey helped me a lot to implement the solution in other stores, in addition to responding very quickly and answering all my questions. Really great service!!

Great app, does the job well and is very intuitive compared to other apps I've tried. I had a few translation issues following a Shopify update, but the support team was very responsive and efficient. I highly recommend it.

Had an amazing experience with AfterSell! The setup was super smooth, and Hailey from support made everything even easier. She walked me through the whole process and was incredibly helpful. Highly recommend if you're looking for an upsell app that’s easy to get started with.