according to Shopify’s own documentation Post-purchase upsells don’t work with Apple Pay, Shop Pay, or Google Pay. It’s unbelievable that an upsell app can’t show upsells to customers using the most common payment methods. And while you’re left guessing which checkout option might actually trigger their widget, AfterSell keeps charging you full price anyway.

Really happy with Aftersell so far. The setup was straightforward and the customization options make it easy to match our brand. We saw an instant uplift in revenue after adding the post-purchase offers. It’s a no-brainer for any Shopify store looking to increase AOV with minimal effort.

Absolutely horrible customer service. The app itself does not work for some reasons and it's been two weeks now since their "engineering" team clearly understood the issue and promised to get back to us. The customer support reps give generic answers like ai bots. Will have to change post purchase app once again

The product page upsells have never allowed for me to make manual upsells. Only the automatic product selection works, which doesn't allow for me to pair specific products together for a product page upsell. The automatic upsells don't always make sense to offer, so having the ability to manually choose products to pair is important. I have reached out to support several times about this over the past several weeks and get strung along time after time with zero support. No urgency or care given to provide support and I have been using this app for months.

Good app for setting up after-purchase flows really fast. The A/B testing feature is great since we test a lot!

This app works great with shopify store easy to work best bundles ever. The match off works well will boost your sales upon having traffic and conversion happens quickly.

The support team was incredible! Dom helped me translate my copy from English to Spanish in minutes. Super fast, friendly, and professional service, they made everything easy. Highly recommend their support team!

I would LOVE to use the app - BUT the Customer Service is abolutely terrible! I am currently waiting for 45 Minutes for a "Team to Join" - BFCM is right around the corner and i have no time. Your tool can be as good as you want with this kind of service.

The customer service Hailey helped me a lot to implement the solution in other stores, in addition to responding very quickly and answering all my questions. Really great service!!

Great app, does the job well and is very intuitive compared to other apps I've tried. I had a few translation issues following a Shopify update, but the support team was very responsive and efficient. I highly recommend it.

Had an amazing experience with AfterSell! The setup was super smooth, and Hailey from support made everything even easier. She walked me through the whole process and was incredibly helpful. Highly recommend if you're looking for an upsell app that’s easy to get started with.

I am having A LOT of people reach out to tell me a product was placed on their order that they did not pick

it's should be free on first month but you take 35$ from us for using price ?? What kind of service is that

This app does a lot and it is really great to be able to upsell people at the point after they have made a purchase, rather than before which could actually result in orders being cancelled. The only issue with the app is that it is not terribly intuitive and there are some things you just wouldn't be able to work out without consulting the help desk. I have to say that the help desk team are very helpful and have resolved every question that I have had to my compete satisfaction. I'd really recommend this app as the best one to increase average order, it can take a little while to get your head around it, but it's worth it.

This app just works. When it doesn't on the first try, the support team is always there to steer me in the correct direction. There has not been issue that was not a user (my) error and they've helped me fix quickly. Product and Support both get 5 stars.

It could be a great app — but it has a major oversight that renders it useless for any store that has products with several variants. For products with more than 6 variants, it only shows the variant images for the first 6 variants. So as a user is toggling through variants, the image changes for the first 6 variants, but not for any other variant after the 6th. It's a confusing UX. We used the app for about two weeks and saw a huge spike in user complaints (and a huge decrease in post-purchase revenue from our previous upsell app).

Customer service is excellent! Brandon made me a personalized video to help me understand why my post purchase funnels weren't being triggered. This is a great application. My AOV is already up after 2 weeks.

Aftersell is fantastic. My ROI was almost instant after adding it, and I'm not a big store. Also, their customer service team helped me during Labor Day weekend when my sales were taking off for the first time, often late at night. Big thanks to Dom, Jam, and Mark.

I had an unbelievably great experience with Hailey. She always responded quickly, handled my requests to the best of her abilities. She has made an efficient and an aesthetically pleasing post-purchase funnel. 10/10 experience!

It's disappointing the developer isnt flexible with their Australian customers to assist with a store demo/ help setting up the app, unless you want a time slot between 2am and 5am.