according to Shopify’s own documentation Post-purchase upsells don’t work with Apple Pay, Shop Pay, or Google Pay. It’s unbelievable that an upsell app can’t show upsells to customers using the most common payment methods. And while you’re left guessing which checkout option might actually trigger their widget, AfterSell keeps charging you full price anyway.

Really happy with Aftersell so far. The setup was straightforward and the customization options make it easy to match our brand. We saw an instant uplift in revenue after adding the post-purchase offers. It’s a no-brainer for any Shopify store looking to increase AOV with minimal effort.

Absolutely horrible customer service. The app itself does not work for some reasons and it's been two weeks now since their "engineering" team clearly understood the issue and promised to get back to us. The customer support reps give generic answers like ai bots. Will have to change post purchase app once again

The product page upsells have never allowed for me to make manual upsells. Only the automatic product selection works, which doesn't allow for me to pair specific products together for a product page upsell. The automatic upsells don't always make sense to offer, so having the ability to manually choose products to pair is important. I have reached out to support several times about this over the past several weeks and get strung along time after time with zero support. No urgency or care given to provide support and I have been using this app for months.

Good app for setting up after-purchase flows really fast. The A/B testing feature is great since we test a lot!

This app works great with shopify store easy to work best bundles ever. The match off works well will boost your sales upon having traffic and conversion happens quickly.

The support team was incredible! Dom helped me translate my copy from English to Spanish in minutes. Super fast, friendly, and professional service, they made everything easy. Highly recommend their support team!

I would LOVE to use the app - BUT the Customer Service is abolutely terrible! I am currently waiting for 45 Minutes for a "Team to Join" - BFCM is right around the corner and i have no time. Your tool can be as good as you want with this kind of service.

The customer service Hailey helped me a lot to implement the solution in other stores, in addition to responding very quickly and answering all my questions. Really great service!!

Great app, does the job well and is very intuitive compared to other apps I've tried. I had a few translation issues following a Shopify update, but the support team was very responsive and efficient. I highly recommend it.