AI adjudicates returns: approve, reject, or escalate with audit log.
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Website Support Portal Privacy policy Tutorial FAQ DocumentStop reading every return request. Every return gets a fraud-aware AI verdict from Claude (Anthropic) — approve, reject, or escalate — with reasoning you can audit and override. You see the recommendation in your Shopify admin alongside a full audit log. AI never closes a return without the threshold you set, and every override is logged with your reason. Return labels via EasyPost or Shippo are US-only; AI verdicts and customer portal work globally.
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