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Customer reviews: Address Validator AddressHero

Develop by Shopify

Reviews (224)

Overall rating
4.9

What Merchants Think

Merchants generally perceive "AddressHero Address Validation" as an essential tool for streamlining their operations by minimizing address-related issues. The app is praised for its efficient performance, ease of use, and the noticeable reduction in incorrect deliveries. Many users highlight the significant impact on their customer service efficiency and operational costs, making it a highly recommended solution for e-commerce businesses.

Key Strengths

  • Automatic correction of incomplete or incorrect delivery addresses.
  • Easy and intuitive setup, running seamlessly in the background.
  • Reduces time, costs, and customer service workload related to address errors.
  • Effective in minimizing return shipments and wrong deliveries.
  • Excellent customer support and responsiveness to feature requests.

Common Concerns

  • Validation occurs only after an order is placed, missing the input stage.
  • Warning messages for incorrect addresses can be overlooked by customers.
  • Needs to integrate better with ERP systems to manage address updates post-order.
  • Some difficulty in use reported by a few customers.

Final Thoughts

"AddressHero Address Validation" is a well-regarded solution for addressing the common issue of incorrect delivery addresses in e-commerce. While lauded for its strengths in reducing operational mishaps and enhancing customer service efficiencies, a few areas such as pre-order validation and customer interaction with alerts could be improved. Overall, it remains a valuable investment for businesses seeking to streamline their order processes and improve customer satisfaction.

Candyshopberlin.de

Jun 06, 2025  on Shopify

Absolutely great tool! We reduced our ticket volume, customer support costs and shipping costs. TOP! Was eine tolle App, wir sind sehr froh sie gefunden zu haben!

MyPetClub GmbH

Jun 06, 2025  on Shopify

Super helpful – saved us time and money! We've been using AddressHero for about two months now, and it's made a noticeable difference in our shipping process. Before, we had several orders each week with missing house numbers or incomplete addresses – and each one meant extra work for our team and delays for our customers. Since adding AddressHero, the number of address issues has dropped dramatically. The app catches errors in real-time and prompts customers to fix them right away. It's simple, effective, and runs quietly in the background without slowing down the checkout. Highly recommended for any store that ships regularly. This app pays for itself by preventing failed deliveries and saving hours of customer service time.

Lifters Wear

Jun 06, 2025  on Shopify

This app is a must have. It saves us a lot of money in customer support tickets, missleading orders and also reduces the workload for the customer support team. We totally recommend this app.

VELUMA

Jun 06, 2025  on Shopify

We used to struggle with countless failed deliveries due to missing house numbers or incorrect address formats. Since switching to AddressHero, those issues have completely disappeared. Integration was effortless — it just works in the background without adding any extra workload. A truly smart tool that has saved us time, frustration, and money. AddressHero is a no-brainer for the this price!

LiveoCare

Jun 06, 2025  on Shopify

This app really helped us prevent one of our main customer facing pain points: failed deliveries due to missing house numbers. In combination with the address verification based on "DHL Leitcodierung" (specific German requirement) our delivery data became much more accurate. I also was in touch with David who was willing to an edge case that maybe only we as a shop have but directly transferrred our request to the app's dev team. I can highly recommend the app.

shinie

Jun 05, 2025  on Shopify

Address Hero has saved us countless hours by automatically validating and correcting customer addresses at checkout. It reduces failed deliveries and keeps our shipping process smooth. Super easy to set up and works seamlessly with Shopify. Highly recommend for any store that ships regularly!

Sacralite

Jun 05, 2025  on Shopify

Since we started using Adresshero, we've had way less work with customer addresses – returns due to incorrect details have been reduced to an absolute minimum. I’ll definitely check out more apps from Hero!

Danis Drip

Jun 05, 2025  on Shopify

We love Adresshero. Works very well. wir sind sehr zufrieden mit Adresshero. Können wir nur empfehlen. GG

Voyaro

Jun 05, 2025  on Shopify

The App is an ultimative game changer. Before AddressHero we had so many false Adresses, had to run after a bunch of customers to get their house numbers or addresses right which caused us bad reviews of "apparently long shipping times2, though they never answered our mails. If you feel the same problem, definitely download it, its amazing!

Spickerbude

Jun 05, 2025  on Shopify

Easiest way to validate shipping adresses and reduce tickets because of failed delivering. Must have app for every shopify store!

OPTIVE

Jun 05, 2025  on Shopify

Finally the perfect app for address validation. We had so many issues with customers forgetting their house numbers and had to contact them manually and wait for their answers. We save so much time and money with this app. Absolute no-brainer and we would recommend everyone to use AddressHero.

CROWDEDHEAVEN

Jun 05, 2025  on Shopify

We've been using Adresshero for almost two months and are extremely satisfied with the app. Since it's common for addresses to be entered incorrectly, house numbers to be missing, or an old address to be entered, we wanted to save money and time, which this app allows us to do. Absolutely recommend it and a huge game changer :)

yuicy

Jun 05, 2025  on Shopify

Since we started using AdressHero, we've been able to respond to address errors much faster, significantly reducing losses and returns. The tool helps us catch mistakes before orders are shipped, which has not only saved us time and money, but also improved our overall customer experience. It's easy to use, integrates smoothly into our workflow, and has become an essential part of our logistics process. Highly recommended for any business that wants to improve delivery accuracy and reduce operational friction.

ellica studios

Jun 05, 2025  on Shopify

Since we started using AddressHero, invalid addresses and manual corrections are no longer an issue. We used to constantly chase customers for missing house numbers and deal with failed deliveries—now that’s almost completely gone. The number of delivery issues has dropped significantly. This app saves us time, money, and headaches. Honestly, this should be a native Shopify feature. Highly recommended for any store.

Lampshade Project

Jun 05, 2025  on Shopify

Address issues used to be a constant headache - chasing down customers for missing details and manually fixing incorrect entries. After integrating AddressHero, delivery failures have significantly decreased. Frankly, this is the kind of tool Shopify should offer out of the box. A must-have for any serious store!

ANYMALE

Jun 05, 2025  on Shopify

I like that you only pay when an address is actually corrected, so you always get real value for your money.

Raize Gym Wear GmbH

Jun 05, 2025  on Shopify

Seit wir AddressHero nutzen, haben wir deutlich weniger Probleme mit falschen oder unvollständigen Adressen. Die automatische Prüfung und die Vorschläge im Checkout funktionieren zuverlässig – das reduziert Rücksendungen und Supportaufwand. Die Einrichtung war unkompliziert und läuft stabil. Für uns eine sinnvolle Ergänzung im Shop.

Feinkost Stuttgart

Jun 05, 2025  on Shopify

This App is the Perfect Solution for a specific shipping problem. It saves a lot of Money! can recommend it for every Store owner

Klostermann Stahldesign GmbH

Jun 04, 2025  on Shopify

Absolutely essential app – finally a real solution to missing address details! We’ve struggled for years with customers forgetting to enter their house number during checkout – and unfortunately, Shopify never offered a proper fix. AddressHero solved this issue instantly. It automatically detects incomplete or incorrect addresses and prompts customers to correct them before the order is placed. Not only does it prevent missing house numbers, but it also blocks invalid characters and even works perfectly with express checkouts like PayPal. Since using AddressHero, we’ve stopped wasting time chasing customers for missing address details. It just works – smoothly and reliably. This app has saved us time, money, and frustration. Highly recommended!

Tanera Skin

Jun 04, 2025  on Shopify

We really like the app. Makes our customer support tickets fewer and saves costs due to blocking of packaging stations and correction of addresses. Can recommend!

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