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Customer reviews: Address Validator AddressHero

Develop by Shopify

Reviews (211)

Overall rating
5

What Merchants Think

Merchants generally perceive "AddressHero Address Validation" as an essential tool for streamlining their operations by minimizing address-related issues. The app is praised for its efficient performance, ease of use, and the noticeable reduction in incorrect deliveries. Many users highlight the significant impact on their customer service efficiency and operational costs, making it a highly recommended solution for e-commerce businesses.

Key Strengths

  • Automatic correction of incomplete or incorrect delivery addresses.
  • Easy and intuitive setup, running seamlessly in the background.
  • Reduces time, costs, and customer service workload related to address errors.
  • Effective in minimizing return shipments and wrong deliveries.
  • Excellent customer support and responsiveness to feature requests.

Common Concerns

  • Validation occurs only after an order is placed, missing the input stage.
  • Warning messages for incorrect addresses can be overlooked by customers.
  • Needs to integrate better with ERP systems to manage address updates post-order.
  • Some difficulty in use reported by a few customers.

Final Thoughts

"AddressHero Address Validation" is a well-regarded solution for addressing the common issue of incorrect delivery addresses in e-commerce. While lauded for its strengths in reducing operational mishaps and enhancing customer service efficiencies, a few areas such as pre-order validation and customer interaction with alerts could be improved. Overall, it remains a valuable investment for businesses seeking to streamline their order processes and improve customer satisfaction.

NINETY-9

Dec 16, 2025  on Shopify

Does help avoid address errors that accidentally may occur. Input errors of street, ZIP or city are effectively corrected and ad so are name errors particularly related to mobile sessions. All in all the app helps to increase speed and correct deliveries.

temple of desire

Dec 16, 2025  on Shopify

Super App! Für mich war der Kundenservice super wichtig, da es ohne diesen bei immer komplexeren Apps immer schwerer wird.

happybrush

Dec 15, 2025  on Shopify

Bevor wir AdressHero getestet haben, musste unser Kundenservice täglich mehrere Tickets wegen falscher Lieferadressen bearbeiten. Mit der App war es plötzlich nur noch ein Ticket pro Monat. Sehr beeindruckend – und der Support ist zudem extrem schnell und hilfsbereit.

mahina

Dec 10, 2025  on Shopify

Die App ist wirklich empfehlenswert! Die funktioniert einwandfrei und ist schnell und leicht eingerichtet. Auch der Support ist Spitze und kümmert sich schnell um Lösungen.

VIP Alpurial

Dec 03, 2025  on Shopify

Super App! Erleichtert den internen Logistikprozess ungemein. Falsche Adressen rutschen quasi gar nicht mehr durch, was einen reibungslosen Versandprozess ermöglicht. Danke dafür. Einrichtung auch super easy.

calways

Nov 14, 2025  on Shopify

Erster Eindruck top. Klasse App, die das Problem falscher oder fehlender Adressdaten sicher, unkompliziert und für den Kunden komfortabel löst.

maleup®

Oct 21, 2025  on Shopify

Spart enorm viel Supportaufwand und somit Kosten. Ist in 2 Minuten eingerichtet. Einfach eine Must-Have App für jeden Store!

Sell Out Goods

Oct 06, 2025  on Shopify

I've just set up the app on my store and it was so refreshing to have support from a human being - with the option for video call. David was great! He helped me immensely. We discussed my issues, he explained the settings, took me through what they all meant and how best to work them to resolve my issues. What a great customer experience! By far my best support experience on my online retail journey so far!

MIVORA

Sep 05, 2025  on Shopify

David hat uns kompetent beraten und uns mit seiner klaren Erklärung vom Pro Plan überzeugt. Vielen Dank für die hilfreiche Unterstützung! Starke App

Sprezzi Fashion

Jul 31, 2025  on Shopify

Sehr intuitive App mit schnellem Support. Ein großes Dankeschön an David, der uns mit seiner schnellen und kompetenten Hilfe überzeugt hat. So wünscht man sich das! App läuft auch schon gut und hat die ersten Anschriften korrigiert.

Zeitauktion-Shop

Jul 26, 2025  on Shopify

Wir verkaufen hochpreisige Produkte und legen daher großen Wert auf korrekte Anschriften – um Fehler und teuren Ärger zu vermeiden. Die App ist hervorragend gestaltet, löst genau dieses dringende Problem und spart uns sowohl Zeit als auch Kosten. Klare Empfehlung!

Balkonstrom

Jul 16, 2025  on Shopify

Klasse App. Ich habe Verständnis dafür, dass ein Supportteam nicht immer direkt am nächsten Tag antworten kann. David aus dem Team super Typ und hilfsbereit. Klare Empfehlung für die App, den Support + Drang zur Excellence!

SoftPlus.

Jul 07, 2025  on Shopify

AddressHero has been a real game-changer for our Shopify store. We constantly struggled with incomplete addresses – especially missing house numbers – which led to failed deliveries and annoyed customers. Since installing the app, that issue is basically gone. The address check is fast, reliable, and runs directly at checkout. Our support team has seen a noticeable drop in delivery-related issues, and fulfillment is running more smoothly than ever. Highly recommend this to any store owner dealing with address problems!

ruhrfaser

Jul 07, 2025  on Shopify

We've been using the app for several weeks and it's been incredibly important to our workflow. Highly recommended.

Pelster's

Jul 05, 2025  on Shopify

Great app. First I had some issues, but that was more because of my own fault. Now its working properly.

AMDOR

Jul 04, 2025  on Shopify

I can only recommend this app. It is very easy to set up and is clearly structured. It saves us a huge amount of work in customer support, as there are far fewer problems with orders and deliveries. We really like the app so far!

Muscle Memory

Jul 03, 2025  on Shopify

Great app – works flawlessly and helps us reduce errors and unnecessary costs. Highly recommended!

Leder-Klaus

Jul 03, 2025  on Shopify

Perfect, works very well

Philia

Jul 01, 2025  on Shopify

I can't believe we ran our shop for so long without this app. It's a no-brainer that this is helpful and saves a lot of trouble and work for customer service. We often had customers ordering without a house number and needed to manually message them. Now it's automatically prevented. 10/10 recommended.

SLIMJACK

Jul 01, 2025  on Shopify

Since integrating AddressHero into our Shopify store, we've seen a significant reduction in delivery issues caused by incorrect or incomplete addresses. The app automatically validates customer addresses during checkout, ensuring that essential details like house numbers are not omitted. This proactive approach has minimized failed deliveries and reduced the need for follow-up communications with customers.

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