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Achille AI

Develop by Shopify

$39

/ Month

Automated customer support, integrating seamlessly with tools for efficiency.

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About Achille AI

Launched Jun 02, 2026

Categories

Helpdesk

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document
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Introduction Video

Description

AI support automation at scale : faster and great answers, happier customers, unmatched quality

Achille automates your customer support end-to-end, not just the reply. Our AI executes real support workflows: understanding intent, retrieving order and return data, applying business rules, triggering refunds or follow-ups, and escalating only when human judgment is required. Achille connects directly to your Shopify, helpdesks, logistics, and internal tools to perform the same actions as your best agents — but faster, consistently, and without burning your team.

Achille automates your customer support end-to-end, not just the reply. Our AI executes real support workflows: understanding intent, retrieving order and return data, applying business rules, triggering refunds or follow-ups, and escalating only when human judgment is required. Achille connects directly to your Shopify, helpdesks, logistics, and internal tools to perform the same actions as your best agents — but faster, consistently, and without burning your team. more
  • Automate most of your tickets with deterministic workflows, not random agents
  • Deep helpdesk integration (Zendesk, Gorgias, Sunshine, etc.)
  • 24/7 multilingual support, consistent across channels
  • Brand, tone & policy control via explicit rules
  • Full observability: every decision, action, and token accounted for

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