Order Editing | Upsell

Let customers edit their order without contacting support.

Cleverific Order Editing

Edit any order detail or let customers edit their orders

Order Editing | Upsell

Let customers edit their order without contacting support.

Cleverific Order Editing

Edit any order detail or let customers edit their orders

Rating

Rating

157 Reviews
9.3
306 Reviews
9.2

Pricing

Pricing

  • $99-$399 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $29-$299 / Month
  • 14 Days Free Trial

Features

Features

  • Gift card refunds
  • Ai product recommendations
  • Increase order value
  • Self-service order edits
  • Embedable portal
  • Instant 3pl/wms sync
  • Pre-shipment changes
  • Carrier verified addresses
  • Add products pre-packing
  • Recover abandoned carts
  • Self-serve changes
  • Edit billing address
  • Exchange items
  • Adjust product options
  • Add customizations
  • Modify taxes
  • Order editing automation
  • Enhance draft orders

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Pros

Pros

  • Eliminates common support tickets by allowing customers to edit their orders themselves
  • Drives more sales by recommending AI-suggested products that can be added with one click
  • Easy to embed the self-service portal into any email or page with customizable branding
  • Instant synchronization with 3PL or WMS to avoid overselling
  • Increases average order value through product recommendations
  • Supports self-serve changes to address, variant, contact details, and products before shipment
  • Reduces lost orders with carrier-verified shipping address recommendations
  • Facilitates customers in adding more products before packing
  • Refund options include gift card or store credit for order downgrades
  • Positive customer service reviews indicating very responsive support team
  • Significantly reduces support tickets related to incorrect addresses and order changes
  • Allows customers to make self-serve changes without contacting support
  • Supports various types of order edits including billing address, product exchanges, customization, and tax modification
  • Simplifies workflow by combining order editing, self-service options, order automation, and cart recovery
  • Enhances draft orders for multiple order types such as sales, custom, wholesale, backorders, and preorders
  • Offers self-serve order edits for simple changes or cancellations
  • Includes automations to add gifts with purchases or split bundles
  • Facilitates crafting detailed custom orders and enhanced invoicing
  • Enables editing of orders and sending payment requests in one step
  • Highly praised and proactive customer support

Cons

Cons

  • Basic plans offer restricted features, limiting functionality without upgrading.
  • Users reported bugs that affect order modifications, causing occasional glitches.
  • Inability to edit multiple orders at once frustrates users with high-volume stores.
  • App capabilities may not be fully utilized without customer support guidance
  • Initial setup might seem basic without in-depth exploration and support

Categories

Categories

Launched

Launched

Apr 30, 2023
Feb 25, 2014

Developer

Developer

Apps:

1

Average Rating:

5

Reviews:

157

Apps:

1

Average Rating:

4.6

Reviews:

306

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