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Chatway Live Chat & WhatsApp logo

Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

LiveChat: Live Chat App logo

LiveChat: Live Chat App

Live Chat with Help Desk and Product Recommendations

Chatway Live Chat & WhatsApp logo

Chatway Live Chat & WhatsApp

Live chat app. Live chat helpdesk inbox for customer support

LiveChat: Live Chat App logo

LiveChat: Live Chat App

Live Chat with Help Desk and Product Recommendations

Rating

Rating

356 Reviews
9
60 Reviews
9.1

Pricing

Pricing

  • $15 / Month
  • 14 Days Free Trial
Try for Free More info
  • $24-$69 / Month
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • File sharing
  • Mobile compatibility
  • Customizable widget
  • Real-time chat
  • Chat history
  • Visitor recommendations
  • Product recommendations
  • Discount codes
  • Order history
  • Pre-set messages
  • Cart preview
  • Messaging integration

Screenshots

Screenshots

Chatway Live Chat & WhatsApp screenshot Chatway Live Chat & WhatsApp screenshot Chatway Live Chat & WhatsApp screenshot Chatway Live Chat & WhatsApp screenshot
+ 3 more
Chatway Live Chat & WhatsApp screenshot Chatway Live Chat & WhatsApp screenshot Chatway Live Chat & WhatsApp screenshot
LiveChat: Live Chat App screenshot LiveChat: Live Chat App screenshot LiveChat: Live Chat App screenshot LiveChat: Live Chat App screenshot
+ 3 more
LiveChat: Live Chat App screenshot LiveChat: Live Chat App screenshot LiveChat: Live Chat App screenshot

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Pros

Pros

  • Offers immediate customer service through live chat, helping to provide timely assistance
  • Ability to make recommendations and offers based on past conversations or pages visited
  • Agents can be assigned to specific customer service conversations for better management
  • Available on both Android and iOS, allowing for mobile notifications and responses
  • Provides customization options for the chat widget, including color, logo, and button size
  • Easy file sharing within the chat for enhanced customer support
  • Comprehensive conversation history to provide context before responding
  • Notifications are instant, helping ensure timely responses
  • Highly rated user experience with consistent 5-star reviews
  • Compatible with third-party themes and highly reliable according to user reviews
  • Responsive support team praised by multiple users
  • Enables chat assignment among team members, facilitating better teamwork
  • Immediate engagement with shoppers using pre-set messages
  • Capability to send discount codes based on visitor behavior
  • Access to customer details like cart content and order history
  • Possibility to send product recommendations linking directly to product pages
  • Real-time cart preview feature
  • Engage shoppers with coupons, deals, and announcements
  • Integration with popular messaging apps like Messenger and WhatsApp

Cons

Cons

  • Potential for intrusive experience if messages are too frequent
  • Requires monitoring and ongoing management to maintain effectiveness
  • Dependence on predefined criteria which may not cover all shopper behaviors
  • Possibility of technical issues or glitches during integration with other apps

Categories

Categories

Launched

Launched

Sep 06, 2023
Nov 29, 2017

Developer

Developer

Built by Premio

Apps:

4

Average Rating:

5

Reviews:

976

Built by TEXT

Apps:

3

Average Rating:

4.7

Reviews:

65

Make Your Choice

Make Your Choice

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