Compare Order Edit Customer Service vs Relocate+ Order Editor

Order Edit Customer Service

Let customers edit, cancel and reorder instantly

Relocate+ Order Editor

Allow address edits, order canceling per your customized rules

Order Edit Customer Service

Let customers edit, cancel and reorder instantly

Relocate+ Order Editor

Allow address edits, order canceling per your customized rules

Rating

200 Reviews

9.1

20 Reviews

9.1

Pricing

Install App More info

Features

Reorder items
Edit orders
Cancel orders

Order tagging
Custom rules
Address edit
Order canceling
Pre-order support
Shipping error prevention
Order status editing
Confirmation email access
Store account editing
Edit/cancel restrictions
Post-checkout limits

Screenshots

+ 1 more

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Pros

Customers can cancel orders on their own, providing them more control
Customers can edit their orders independently, reducing errors and improving satisfaction
Simplifies the process of reordering previous purchases, encouraging repeat customers
Enhances customer experience by providing self-service options
Decreases customer support costs as customers handle simple tasks themselves
Increases overall sales through improved customer satisfaction and convenience

Allows customers to edit addresses and cancel unfulfilled orders, thereby reducing customer service requests
Helps save money and time by minimizing instances of lost packages and wasted postage
Ideal for managing pre-orders, shipping delays, and address typos
Customizable limitations based on product details, processing times, location, etc
Access to order editor from multiple points: order status page, order confirmation email, and store account
Exclusion and restriction options for orders containing certain products
Capabilities to set time limitations and expiration dates for editing orders
Edited orders can be easily identified using order tags
Reviewed positively for its simplicity and effectiveness in reducing customer support tickets by about 10-20% per month
Responsive and helpful support team

Cons

Order editing requires canceling the original order and reloading items in the shopping cart, which might cause confusion or inconvenience
Potential for increased order cancellations which might affect inventory management
Self-service cancellations may lead to loss of sales if not managed properly

No information provided on more complex customization options or advanced features
May still require integration and setup efforts, which could demand time and technical know-how
Lacks detailed insights into potential compatibility issues with other apps or platforms

Launched

Mar 25, 2025

Developer

Built by Customer First focus

Apps:

Average Rating:

4.8

Reviews:

306

Built by Crowd Control

Apps:

Average Rating:

Reviews:

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Install App More info View alternatives

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Compare Order Edit Customer Service vs Relocate+ Order Editor

Order Edit Customer Service

Relocate+ Order Editor

Order Edit Customer Service

Relocate+ Order Editor

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Customer First focus

Built by Crowd Control

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