1. Home
  3. Compare Tidio Live Chat & AI Chatbots vs Facebook Chat Box - Chatbot
Tidio Live Chat & AI Chatbots logo

Tidio Live Chat & AI Chatbots

Live Chat boosted with Chatbots for the best customer support

Facebook Chat Box - Chatbot logo

Facebook Chat Box - Chatbot

Live chat with customers through Facebook Messenger.

Tidio Live Chat & AI Chatbots logo

Tidio Live Chat & AI Chatbots

Live Chat boosted with Chatbots for the best customer support

Facebook Chat Box - Chatbot logo

Facebook Chat Box - Chatbot

Live chat with customers through Facebook Messenger.

Rating

Rating

1,929 Reviews
7.7
505 Reviews
7.2

Pricing

Pricing

  • $29-$39 / Month
  • Free Plan Available
  • 7 Days Free Trial
Try for Free More info
  • Free App
More info

Features

Features

  • Product recommendations
  • Ai-powered chatbots
  • Visitor engagement
  • Live chat interaction
  • Sales boosting chatbots
  • Common questions resolving
  • Unified messaging platform
  • Dedicated shopify integration
  • Simple ticketing system
  • Live chat
  • Order confirmation
  • Abandoned cart messages
  • Subscribe popup
  • Marketing campaign

Screenshots

Screenshots

Tidio Live Chat & AI Chatbots screenshot Tidio Live Chat & AI Chatbots screenshot Tidio Live Chat & AI Chatbots screenshot Tidio Live Chat & AI Chatbots screenshot
Facebook Chat Box - Chatbot screenshot Facebook Chat Box - Chatbot screenshot Facebook Chat Box - Chatbot screenshot Facebook Chat Box - Chatbot screenshot
+ 4 more
Facebook Chat Box - Chatbot screenshot Facebook Chat Box - Chatbot screenshot Facebook Chat Box - Chatbot screenshot Facebook Chat Box - Chatbot screenshot

Send this compare to my inbox

By proceeding, you agree to our Terms Of Conditions and Privacy Policy.
Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Pros

  • Enables excellent customer service and turns passive visitors into active buyers
  • Ready-to-use sales and support chatbots that increase revenue and answer common customer questions
  • Supports managing all customer messages in one place
  • Integration with Shopify is quick and straightforward
  • Live chat allows for quick problem-solving and proactive selling
  • Lyro AI bot can automatically solve customer questions
  • Features like previewing carts, checking order history, and recommending products directly in chat
  • Simple ticketing system for managing and resolving customer requests
  • App is highly rated by users for convenience, effectiveness, and customizable features
  • Dedicated mobile app allows communication with customers from anywhere
  • Allows direct live chat with customers through Facebook Messenger
  • Helps store owners stay connected with customers uninterruptedly
  • Stores conversations for future marketing campaigns
  • Sends notifications for abandoned carts to encourage faster checkout
  • Provides a popup with discount codes to encourage customer sign-up
  • Automates marketing campaigns through Messenger
  • Sends detailed order confirmation messages

Cons

Cons

  • Dependent on Facebook Messenger platform which may not be preferred by all customers
  • Potential for notification overload leading to customer annoyance
  • May require continuous monitoring to respond promptly to customer inquiries
  • Relies heavily on user's Facebook engagement which can be limited based on demographic
  • Possible integration and technical issues with existing store infrastructure
  • Frequent updates and maintenance might be needed to stay compliant with Facebook's policies

Categories

Categories

Launched

Launched

Jul 13, 2014
Jun 12, 2018

Developer

Developer

Built by TIDIO LLC

Apps:

1

Average Rating:

4.6

Reviews:

1,929

Built by Shopify

Apps:

877

Average Rating:

3.7

Reviews:

38,186

Make Your Choice

Make Your Choice

Try for Free More info View alternatives
More info View alternatives
Scroll to Top