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7.2
Facebook Chat Box - Chatbot logo

Facebook Chat Box - Chatbot: Alternatives & Competitors

Develop by Shopify
Free App

Looking for a Shopify Facebook Chat Box app alternative? This list compares top competitors to help you find the right live chat solution for your store. Whether you need better pricing, advanced features, or improved integrations, these alternatives can enhance customer support and sales.

Live chat
Order confirmation
Abandoned cart messages
Subscribe popup
Marketing campaign
505 Reviews
7.2
Install App

Top 10 Alternatives to Facebook Chat Box - Chatbot - Suggested by Taranker

9.5
Chatty AI Chatbot & Live Chat logo

1. Chatty AI Chatbot & Live Chat

Develop by Chatty (By Avada)

$19.99-$199

/ Month
Free plan available 7 Days Free Trial
  • Verified

    • Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

    Order tracking
    Whatsapp integration
    24/7 automation
    Faq management
    Faq popups
    Personalized contact
    Query resolution
    Livechat support
    2,535 Reviews
    9.5
    Install App
    Chatty: Livechat Helpdesk, FAQ, is a comprehensive customer support tool designed to enhance e-commerce experiences by integrating a smart chat box with live chat capabilities, FAQs, and order tracking. Available 24/7 with automated responses and WhatsApp support, Chatty ensures users receive quick and effective assistance, leading to improved user satisfaction and higher conversion rates. The app prioritizes trust-building, offering personalized "Contact Us" options that not only reduce support time but also minimize cart abandonment. Its seamless integration allows for instant order tracking and swift resolution of queries, catering to urgent customer needs. Furthermore, Chatty supports Shopify stores by managing FAQs easily with stunning themes and categorized questions. With various contact methods like WhatsApp, phone calls, and Messenger, Chatty ensures seamless 24/7 customer support for e-businesses.
    More Info
    8.9
    BestChat: AI Chatbot+Live Chat logo

    2. BestChat: AI Chatbot+Live Chat

    Develop by BestChat

    $10-$60

    / Month
    Free plan available

    Integrates with Facebook, WhatsApp, Instagram. Supports bots.

    Real-time live chat
    Browsing history tracking
    Multiple store identification
    Chatbot functionality
    Pre-set q&a
    Multiple language support
    Cross-platform compatibility
    Extensive integrations
    Custom brand display
    222 Reviews
    8.9
    Install App
    BestChat: Live Chat & Chatbot is an advanced AI-powered tool designed to revolutionize customer support and enhance eCommerce performance. Featuring seamless integration with Shopify, it provides a customizable live chat experience that keeps your business accessible and responsive 24/7. BestChat leverages smart AI chatbots capable of understanding product and order details, ensuring more intelligent and effective customer interactions. Its self-learning AI continually adapts, providing real-time support and freeing up human agents to handle more complex inquiries. The platform's AI-driven insights assist in refining data analysis and improving decision-making processes. Additionally, the smooth transition from chatbot to live agent ensures that customers receive the support they need without disruption, significantly boosting sales and customer satisfaction. Whether it's AI chat, GPT chat, or online chat, BestChat offers a comprehensive Shopify chat and inbox solution for modern eCommerce needs.
    More Info
    9.2
    Willdesk: Live Chat&AI Chatbot logo

    3. Willdesk: Live Chat&AI Chatbot

    Develop by Channelwill

    $16.9-$149.9

    / Month
    Free plan available 7 Days Free Trial

    Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

    Social media integration
    Customizable interface
    Mobile app support
    Order tracking
    Email marketing integration
    Chatbot automation
    Shopify flow integration
    Faq integration
    Help center support
    819 Reviews
    9.2
    Install App
    WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.
    More Info
    9
    Wizybot ‑ AI Chatbot logo

    4. Wizybot ‑ AI Chatbot

    Develop by Wizybot Inc

    $49.99-$499.99

    / Month
    Free plan available

    Automatize customer support requests with ChatGPT AI

    Automated responses
    Quick setup
    Product recommendations
    Promotions automation
    Human-like interactions
    Sales chatbots
    151 Reviews
    9
    Install App
    Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.
    More Info
    9.1
    Chatra — Live Chat & Chatbot logo

    5. Chatra — Live Chat & Chatbot

    Develop by Roger Wilco LLC

    $31-$41

    / Month
    Free plan available 10 Days Free Trial

    Chat with site visitors to boost engagement and drive sales.

    Social media integration
    Live chat
    Chatbot automation
    Real-time visitor tracking
    Cross-device support
    Shared inbox
    Cart saver
    Targeted chats
    24/7 support
    659 Reviews
    9.1
    Install App
    Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.
    More Info
    9.1
    lookfor AI Chatbot & Live Chat logo

    6. lookfor AI Chatbot & Live Chat

    Develop by lookfor, Inc.

    $39-$599

    / Month
    Free plan available 15 Days Free Trial

    ChatGPT AI chatbot to increase sales with human-like live chat

    Product recommendations
    Conversational shopping assistant
    Neural search algorithms
    Enhanced analytics
    Direct checkout
    27 Reviews
    9.1
    Install App
    Lookfor AI Chatbot + ChatGPT is a dynamic tool designed to enhance sales on your Shopify store by transforming the shopping experience into a personalized, engaging journey. Harnessing the power of ChatGPT, this app enables you to create a tailored AI chatbot that understands both your products and your customers. With its conversational and relatable nature, the chatbot facilitates an enjoyable shopping process, adding a fun and human touch to online browsing. Quick and easy to implement, the chatbot can be operational in just 5-15 minutes. Beyond mere interaction, the app employs neural search algorithms for vector search, ensuring that it recommends the right products to increase your average order value (AOV). Moreover, it provides insights into customer shopping journeys, allowing you to make informed decisions for store improvements, while also offering the convenience of direct checkout from product cards.
    More Info
    9.1
    Relish AI Chatbot + ChatGPT logo

    7. Relish AI Chatbot + ChatGPT

    Develop by Relishly Inc

    $9-$99

    / Month
    Free plan available 14 Days Free Trial

    Automate Customer Support, Instant FAQ in Chat, Live Chat

    Subscription management
    Virtual shopping assistant
    Automated customer support
    Instant faq responses
    Order status updates
    Human hand-off
    Conversational campaigns
    25 Reviews
    9.1
    Install App
    Relish AI Chatbot is a cutting-edge virtual shopping assistant designed to enhance your e-commerce business by providing round-the-clock customer support. This AI-powered solution allows you to automate responses to common queries about products, order statuses, and subscription management, ensuring prompt and accurate information is always at your customers' fingertips. By delivering instant answers and engaging users with conversational FAQs, the chatbot not only keeps your customers satisfied but also helps increase store conversions. If the chatbot encounters questions outside its scope, it seamlessly transitions to a human representative, maintaining a smooth customer experience. Personalized conversational campaigns further tailor interactions based on the type of customer and the page they are viewing, enhancing engagement and satisfaction. With Relish AI Chatbot, streamline your support processes, boost sales, and free up valuable time for other business tasks.
    More Info
    7.4
    Tidio ‑ Live Chat & AI Chatbot logo

    8. Tidio ‑ Live Chat & AI Chatbot

    Develop by TIDIO LLC

    $29-$39

    / Month
    Free plan available 7 Days Free Trial

    Live Chat boosted with Chatbots for the best customer support

    Product recommendations
    Ai-powered chatbots
    Visitor engagement
    Live chat interaction
    Sales boosting chatbots
    Common questions resolving
    Unified messaging platform
    Dedicated shopify integration
    Simple ticketing system
    1,971 Reviews
    7.4
    Install App
    Tidio Live Chat & AI Chatbots is a robust customer experience platform designed to enhance online store interactions and convert passive visitors into active buyers. It offers ready-to-use sales and support chatbots that can answer common customer queries instantly, helping to increase revenue. By centralizing all customer communications, Tidio serves as a simple yet powerful helpdesk solution for businesses. The app integrates seamlessly with Shopify, allowing users to add it with just a single click, enhancing efficiency through dedicated features. Users can communicate with visitors through live chat, swiftly resolving issues and proactively boosting sales. Additionally, the Lyro AI bot works alongside human agents to automatically address customer questions. Tidio also offers functionalities like cart previews, order history checks, and product recommendations directly in the chat, as well as a straightforward ticketing system for managing customer requests.
    More Info
    9.1
    ZB: WhatsApp & Messenger Chat logo

    9. ZB: WhatsApp & Messenger Chat

    Develop by Zotabox

    $4.99-$19.99

    / Month
    Free plan available 14 Days Free Trial

    Support your customers quickly using Facebook Live Chat.

    Messenger contact
    Message labeling
    Notes in messenger
    Message history
    110 Reviews
    9.1
    Install App
    Zotabox Facebook Chat is an innovative app designed to enhance customer communication by enabling seamless contact through personal Messenger accounts. This user-friendly tool allows businesses to easily sort and label incoming messages for efficient organization and follow-up. Additionally, the app lets users keep notes within Messenger, ensuring important details are readily accessible for future reference. With message history preserved indefinitely, businesses can maintain superior customer service by referencing past interactions. The app addresses customers' preference for using Messenger over traditional email, facilitating a more engaging and responsive business relationship. By integrating directly with Messenger, Zotabox Facebook Chat offers a streamlined and professional way to manage customer interactions.
    More Info
    8.2
    Formilla Live Chat + Chatbot logo

    10. Formilla Live Chat + Chatbot

    Develop by Formilla.com

    $17.49-$74.99

    / Month
    Free plan available 15 Days Free Trial

    Live chat and chatbot to increase sales and improve support!

    Real-time chat
    Visitor monitoring
    Lead qualification
    Mobile apps
    Marketing popups
    41 Reviews
    8.2
    Install App
    Formilla Live Chat + Chatbot is a powerful tool designed to enhance customer interaction and boost sales through real-time chat and intelligent chatbots. By integrating a "Chat with us" button on your website, you can provide immediate customer support, which is preferred over traditional phone and email communication. With flexible packages starting from a free plan for single users to advanced premium options, Formilla Live Chat caters to businesses of all sizes. Its marketing popups provide an innovative way to engage customers, increasing conversion rates. Additionally, the app allows you to monitor website visitors in real-time and initiate chats to build connections. The 24/7 chatbot feature helps in automatically qualifying leads and marketing products, ensuring efficiency even when you’re offline. With mobile app support, Formilla Live Chat enables you to stay connected with your customers from anywhere around the globe.
    More Info

    Frequently Asked Questions (FAQ)

    • Why should I consider an alternative to the Shopify Facebook Chat Box app?

      Alternatives may offer better pricing, more features, or improved compatibility with your store’s needs.

    • What features should I look for in a Shopify live chat app?

      Key features include automation, multi-channel support, customization, and integration with CRM or helpdesk tools.

    • Are these alternatives easy to install on Shopify?

      Yes, most alternatives are available in the Shopify App Store and can be installed with a few clicks.

    • Do these apps support Facebook Messenger integration?

      Many alternatives include Facebook Messenger support, but check each app’s details to confirm.

    • How do I choose the best alternative for my store?

      Compare features, pricing, user reviews, and free trials to find the best fit for your business needs.

    • Are there free alternatives to the Shopify Facebook Chat Box app?

      Some apps offer free plans or trials, but premium features may require a paid subscription.

    • Can I switch apps without losing chat history?

      It depends on the app. Check if the alternative supports data migration or exports from your current solution.

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