Compare Chatty AI Chatbot & Live Chat vs Commslayer ‑ Helpdesk & Chat

Name: Commslayer ‑ Helpdesk &amp; Chat
Brand: Actuals Oy

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Commslayer ‑ Helpdesk & Chat

Solve support tickets faster with a helpdesk built for D2C

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Commslayer ‑ Helpdesk & Chat

Solve support tickets faster with a helpdesk built for D2C

Overview

What is Chatty AI Chatbot & Live Chat?

Chatty AI Chatbot & Live Chat is a Shopify app that combines AI-powered chatbots with live chat functionality. It helps automate customer interactions, provide instant support, and boost conversions with personalized recommendations.

Key Strengths:

AI-driven chatbots for 24/7 customer support
Personalized product recommendations to increase sales
Easy integration with Shopify stores

What is Commslayer ‑ Helpdesk & Chat?

Commslayer is a helpdesk and chat app tailored for Shopify merchants, focusing on streamlined customer support with automation and ticketing features.

Key Strengths:

Customizable live chat widgets
Automated ticket routing
Built-in FAQ and knowledge base

Rating

1,551 Reviews

9.4

56 Reviews

9.1

Pricing

Install App More info

Features

Order tracking
Whatsapp integration
24/7 automation
Faq management
Faq popups
Personalized contact
Query resolution
Livechat support

Ai-drafted replies
Real-time access
Auto-moderation
Macros automations
Advanced role management

Screenshots

Chatty AI Chatbot & Live Chat screenshot

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Pros

Excellent user experience and intuitive interface
Responsive and helpful customer support available 24/7
Easy to install and navigate
Improves user experience, boosts conversion rates, and minimizes cart abandonment
Personalized Contact Us options via WhatsApp build trust and cut support time
Instant order tracking, quick query resolution, and tailored assistance
Customizable options and seamless integration with any website or platform
Stunning themes for FAQs popup and Help Center
Allows businesses to create numerous queries and FAQ categories
Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

Free and powerful alternative to overpriced helpdesk solutions
Real-time access to order, shipping, and purchase history
AI-drafted replies for support tickets
Social media comment auto-moderation
Includes all essential features like macros, automations, and custom views
Advanced role management and reporting for support managers
Responsive support team and quick onboarding
Excellent value for money
Highly rated by users, especially for ease of use and functionality
Superhuman-like keyboard shortcuts for efficient ticket handling

Cons

Currently supports only one language
No option to upload custom profile photos for chat avatars, only uses Shopify store logo

Limited user feedback on potential drawbacks or performance issues
Relatively new product, might lack long-term reliability or features seen in established competitors

Launched

Jun 08, 2022

Dec 31, 2023

Developer

Built by Chatty (By Avada)

Apps:

Average Rating:

4.9

Reviews:

1,551

Built by Actuals Oy

Apps:

Average Rating:

Reviews:

Make Your Choice

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Compare Chatty AI Chatbot & Live Chat vs Commslayer ‑ Helpdesk & Chat

Chatty AI Chatbot & Live Chat

Commslayer ‑ Helpdesk & Chat

Chatty AI Chatbot & Live Chat