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9.1
Commslayer ‑ Helpdesk & Chat logo

Commslayer ‑ Helpdesk & Chat: Alternatives & Competitors

Develop by Actuals Oy

$29-$75

/ Month
Free plan available 7 Days Free Trial

Solve support tickets faster with a helpdesk built for D2C

Ai-drafted replies
Real-time access
Auto-moderation
Macros automations
Advanced role management
56 Reviews
9.1
Install App

Top 8 Alternatives to Commslayer ‑ Helpdesk & Chat - Suggested by Taranker

9.4
Chatty AI Chatbot & Live Chat logo

1. Chatty AI Chatbot & Live Chat

Develop by Chatty (By Avada)

$19.99-$199

/ Month
Free plan available 7 Days Free Trial
  • Verified

    • Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

    Order tracking
    Whatsapp integration
    24/7 automation
    Faq management
    Faq popups
    Personalized contact
    Query resolution
    Livechat support
    1,551 Reviews
    9.4
    Install App
    Chatty: Livechat Helpdesk, FAQ, is a comprehensive customer support tool designed to enhance e-commerce experiences by integrating a smart chat box with live chat capabilities, FAQs, and order tracking. Available 24/7 with automated responses and WhatsApp support, Chatty ensures users receive quick and effective assistance, leading to improved user satisfaction and higher conversion rates. The app prioritizes trust-building, offering personalized "Contact Us" options that not only reduce support time but also minimize cart abandonment. Its seamless integration allows for instant order tracking and swift resolution of queries, catering to urgent customer needs. Furthermore, Chatty supports Shopify stores by managing FAQs easily with stunning themes and categorized questions. With various contact methods like WhatsApp, phone calls, and Messenger, Chatty ensures seamless 24/7 customer support for e-businesses.
    More Info
    8.7
    Tidio ‑ Live Chat & AI Chatbot logo

    2. Tidio ‑ Live Chat & AI Chatbot

    Develop by TIDIO LLC

    $29-$39

    / Month
    Free plan available 7 Days Free Trial

    Live Chat boosted with Chatbots for the best customer support

    Product recommendations
    Ai-powered chatbots
    Visitor engagement
    Live chat interaction
    Sales boosting chatbots
    Common questions resolving
    Unified messaging platform
    Dedicated shopify integration
    Simple ticketing system
    957 Reviews
    8.7
    Install App
    Tidio Live Chat & AI Chatbots is a robust customer experience platform designed to enhance online store interactions and convert passive visitors into active buyers. It offers ready-to-use sales and support chatbots that can answer common customer queries instantly, helping to increase revenue. By centralizing all customer communications, Tidio serves as a simple yet powerful helpdesk solution for businesses. The app integrates seamlessly with Shopify, allowing users to add it with just a single click, enhancing efficiency through dedicated features. Users can communicate with visitors through live chat, swiftly resolving issues and proactively boosting sales. Additionally, the Lyro AI bot works alongside human agents to automatically address customer questions. Tidio also offers functionalities like cart previews, order history checks, and product recommendations directly in the chat, as well as a straightforward ticketing system for managing customer requests.
    More Info
    9.4
    Moose: AI Chatbot & Live Chat logo

    3. Moose: AI Chatbot & Live Chat

    Develop by MOOSE INNOVATIONS INC.
    Free plan available

    Advanced Helpdesk: FAQ builder, help center, support widget

    Faq builder
    Help center templates
    Support ticket management
    Customizable help widget
    Efficient helpdesk workflow
    Insightful performance reports
    345 Reviews
    9.4
    Install App
    MooseDesk FAQ & Helpdesk is an intuitive app exclusively designed for Shopify merchants, streamlining the process of creating a professional FAQ page or Help Center in just five minutes. With a variety of appealing templates, it allows merchants to easily write, categorize, and customize articles, ensuring a seamless support experience for customers. The all-in-one support helpdesk efficiently manages tickets from multiple channels, featuring a customized help widget for effective ticket reception. Enhance your customer support operations with advanced features like scheduling, ticket tagging, and customer notes, while gaining insights from reports on team and ticket performance. MooseDesk offers 24/7 support, catering to businesses across various time zones, and welcomes requests for additional custom features tailored to your needs. With MooseDesk, all essential tools for superior customer support are at your fingertips.
    More Info
    9.1
    Chatra — Live Chat & Chatbot logo

    4. Chatra — Live Chat & Chatbot

    Develop by Roger Wilco LLC

    $31-$41

    / Month
    Free plan available 10 Days Free Trial

    Chat with site visitors to boost engagement and drive sales.

    Social media integration
    Live chat
    Chatbot automation
    Real-time visitor tracking
    Cross-device support
    Shared inbox
    Cart saver
    Targeted chats
    24/7 support
    303 Reviews
    9.1
    Install App
    Chatra — Live Chat & Chatbot is an essential tool for businesses looking to engage effectively with their online visitors and boost conversions. The app offers a comprehensive suite of features including Live Chat, Chatbot, Cart Saver, and Shared Inbox, designed to make customer interactions seamless and productive. Easily cross-sell products and assist customers stuck at checkout to increase your average order value. Chatra allows you to manage all your social media and email conversations in one place, ensuring no message is missed. With the app's intuitive interface, businesses can send targeted chats and deliver 24/7 automated support to enhance customer satisfaction. Whether you're at your desktop or on the go, Chatra's support extends across Windows, Mac, Android, and iOS devices. Plus, gain insights on customer behavior with features that let you see who's on your site, their location, and their cart contents.
    More Info
    8.6
    Willdesk: Live Chat&AI Chatbot logo

    5. Willdesk: Live Chat&AI Chatbot

    Develop by Channelwill

    $16.9-$149.9

    / Month
    Free plan available 7 Days Free Trial

    Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

    Social media integration
    Customizable interface
    Mobile app support
    Order tracking
    Email marketing integration
    Chatbot automation
    Shopify flow integration
    Faq integration
    Help center support
    393 Reviews
    8.6
    Install App
    WD‑Live Chat, Helpdesk, Chatbot offers a comprehensive customer service solution designed to elevate your Shopify store operations. By integrating various tools such as order tracking, live chat, social media messaging, and a ticketing system, this app streamlines customer interactions into a single platform. The app’s compatibility with popular communication channels like Messenger, Instagram, and WhatsApp ensures seamless connectivity. With the addition of automation features like a chatbot and a self-service widget, businesses can enhance efficiency and boost sales. The platform supports multi-store management and provides robust customization options to match your brand’s fonts and style. Furthermore, integrations with marketing tools like Klaviyo and Mailchimp enable a complete customer index, transforming customer service into a potential profit center.
    More Info
    9.1
    Conversagent AI Support & Chat logo

    6. Conversagent AI Support & Chat

    Develop by Clevertar

    $19-$99

    / Month
    Free plan available 21 Days Free Trial

    GPT-4 chatbot and AI Shopping Assistant.

    Increase conversions
    Ai shopping assistant
    Gpt-4 chatbot
    Boost average order value
    37 Reviews
    9.1
    Install App
    Conversagent: GPT Assistant is an intuitive AI-powered application designed to enhance communication and productivity. By harnessing the advanced capabilities of GPT (Generative Pre-trained Transformer) technology, it provides users with intelligent and context-aware conversations, seamlessly assisting in tasks ranging from drafting emails to generating creative content. The app is user-friendly and adapts to individual communication styles, making it a versatile tool for both personal and professional settings. With a sleek interface, Conversagent ensures that users receive prompt and accurate responses, streamlining workflows and saving valuable time. It supports a broad array of languages, expanding its accessibility to a global audience. Whether you need quick answers, brainstorming assistance, or comprehensive research insights, Conversagent stands ready as your reliable digital assistant.
    More Info
    7.9
    NS AI Chatbot, Helpdesk & FAQs logo

    7. NS AI Chatbot, Helpdesk & FAQs

    Develop by NestScale

    $5.99-$34.99

    / Month
    Free plan available 7 Days Free Trial

    Improve customer service with Live chat, Messenger & Helpdesk.

    Product recommendations
    Mobile app support
    Order tracking
    Chatbot automation
    Real-time visitor tracking
    Customer behavior tracking
    Customer profiles
    Unified inbox
    Messenger integration
    32 Reviews
    7.9
    Install App
    NS Live Chat, Inbox & Helpdesk is a versatile application designed to streamline customer support by centralizing all conversations from various stores and channels into a single, unified inbox. This powerful tool enhances sales opportunities by offering detailed customer behavior insights and product recommendations directly within the chat portal. With its integrated Helpdesk and Chatbot features, businesses can provide proactive, around-the-clock customer service, significantly improving efficiency. The app allows users to manage and respond to Facebook Messenger and Live Chat messages seamlessly from one place, sharing product recommendations and creating orders effortlessly while chatting. Users can also leverage a smart self-service widget for helpdesk support, order tracking, and customer actions, ensuring enhanced service quality. NS Live Chat, Inbox & Helpdesk empowers businesses to increase responsiveness with automated support through chatbots and saved responses, making it easier for customer service teams to assist clients effectively from anywhere, even on the go using the intuitive mobile app.
    More Info
    6.7
    Re:amaze AI Helpdesk & Chat logo

    8. Re:amaze AI Helpdesk & Chat

    Develop by Reamaze

    $29-$899

    / Month
    14 Days Free Trial

    Convert more customers w/ AI powered helpdesk and live chat

    Push notifications
    Automations
    Order management
    Ai chatbots
    Content generation
    Unified inbox
    Ai-powered live chat
    Satisfaction surveys
    Status pages
    175 Reviews
    6.7
    Install App
    Reamaze Live Chat Helpdesk CRM is a robust platform designed to enhance customer engagement and drive business growth. It leverages AI chatbots and live chat tools optimized for sales, helping turn potential shoppers into loyal, repeat buyers. The app offers a unified helpdesk inbox and CRM, seamlessly integrating conversations from various sources like email, social media, SMS, and voice calls, and mapping them to orders, revenue, returns, and reviews. Reamaze allows businesses to manage and modify Shopify orders directly within customer support chats, streamlining operations. With AI-driven automation, teams can create responses, write FAQ articles, build chatbots, and summarize interactions efficiently. Additionally, businesses can automate standard tasks to save time and utilize features like satisfaction surveys, status pages, and push notifications to keep customers engaged and informed. Overall, Reamaze empowers teams to work smarter and faster, ensuring a seamless and personalized customer experience.
    More Info

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