Compare TrioM Combine & Merge Orders vs OrderEditing.com

Name: OrderEditing.com
Brand: Order Editing

TrioM Combine & Merge Orders

Order management automation edit orders combine orders & save

OrderEditing.com

Let customers edit their order without contacting support.

TrioM Combine & Merge Orders

Order management automation edit orders combine orders & save

OrderEditing.com

Let customers edit their order without contacting support.

Overview

What is OrderEditing.com?

OrderEditing.com is a Shopify app designed to simplify order modifications post-purchase. It allows merchants to edit orders, adjust prices, add/remove items, and update customer details seamlessly.

Key Strengths:

Comprehensive order editing capabilities
User-friendly interface
Supports bulk order updates

Rating

56 Reviews

1.9

188 Reviews

9.3

Pricing

Install App More info

Features

Order tagging
Customer notification
Automatic merge
Manual merge selection

Gift card refunds
Ai product recommendations
Increase order value
Self-service order edits
Embedable portal
Instant 3pl/wms sync
Pre-shipment changes
Carrier verified addresses
Add products pre-packing

Screenshots

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Pros

Saves money on unnecessary shipping fees
Enhances customer experience by reducing the hassle of tracking multiple orders
Allows for customization in order merging based on pre-defined criteria
Notifies customers about merged orders via email to keep them informed
Provides options to add tags or notes to both merged and original orders for better tracking
Offers flexibility to manually select orders to merge directly from the orders page
Automates the order merging process, making it efficient for store management

Eliminates common support tickets by allowing customers to edit their orders themselves
Drives more sales by recommending AI-suggested products that can be added with one click
Easy to embed the self-service portal into any email or page with customizable branding
Instant synchronization with 3PL or WMS to avoid overselling
Increases average order value through product recommendations
Supports self-serve changes to address, variant, contact details, and products before shipment
Reduces lost orders with carrier-verified shipping address recommendations
Facilitates customers in adding more products before packing
Refund options include gift card or store credit for order downgrades
Positive customer service reviews indicating very responsive support team
Significantly reduces support tickets related to incorrect addresses and order changes

Cons

Potential complexities in setting up pre-defined criteria for automatic merges
Merging orders might cause delays in order processing if not managed correctly
Customers might find it confusing if their orders are merged without prior notice or understanding
Limited reviews available to gauge the overall user satisfaction and reliability of the app

Basic plans offer restricted features, limiting functionality without upgrading.
Users reported bugs that affect order modifications, causing occasional glitches.
Inability to edit multiple orders at once frustrates users with high-volume stores.

Launched

Apr 17, 2019

Apr 30, 2023

Developer

Built by Trio M

Apps:

Average Rating:

3.3

Reviews:

Built by Order Editing

Apps:

Average Rating:

Reviews:

188

Make Your Choice

Install App More info View alternatives

Compare TrioM Combine & Merge Orders vs OrderEditing.com

TrioM Combine & Merge Orders

OrderEditing.com

TrioM Combine & Merge Orders