Compare Richpanel: AI Customer Support vs Stay AI Subscriptions App

Name: Stay AI Subscriptions App
Brand: Shopify

Richpanel: AI Customer Support

Respond faster & smarter with AI. Upgrade from Gorgias/Zendesk

Stay AI Subscriptions App

Boost Shopify subscriptions with AI-driven insights for personalized growth and retention.

Richpanel: AI Customer Support

Respond faster & smarter with AI. Upgrade from Gorgias/Zendesk

Stay AI Subscriptions App

Boost Shopify subscriptions with AI-driven insights for personalized growth and retention.

Rating

119 Reviews

7.7

121 Reviews

9.1

Pricing

Install App More info

More info

Features

Integration capabilities
Ai-powered helpdesk
Manage high support volumes
Accurate response assistance
Customer self-service
Handle multiple channels
24/7 self-service portal
Ai-drafted replies
Actionable insights
Support for rapid growth

Advanced analytics
Ai-driven insights
No-code customer portal
Experienceengine promotions
Retentionengine forecasting

Screenshots

Richpanel: AI Customer Support screenshot

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Pros

AI-powered helpdesk that scales well with high support volumes, ideal for small teams
Multi-channel support including email, chat, Facebook DM, Instagram, and phone from a single inbox
Self-service portal providing instant answers 24x7, enhancing customer experience
Live chat widget and FAQ page for real-time customer interaction and self-help
AI trained on past interactions making every agent reply like your best agent, significantly boosting response speed by 2-3x
Automations and detailed reporting providing actionable insights to enhance support efficiency
Integration capabilities with other favorite apps, allowing access to external data directly in the inbox
Popular alternative to other helpdesk solutions like Shopify Inbox, Zendesk, Gorgias, Help scout, Kustomer, Gladly, Hootsuite, and Sprout Social

AI-driven insights for personalized subscriber growth and retention.
Easy-to-use, no-code customer portal with complete design and copy customization.
ExperienceEngine for creating unique promotions across the subscriber journey.
RetentionEngine for forecasting subscription revenue and preventing churn.
Advanced analytics and proprietary AI for data-driven decision making.
High-touch customer success team with easy migration and responsive support.
Regular updates and new feature releases.

Cons

Dependence on AI accuracy—performance is contingent on the quality of past interaction data
Potential initial setup complexity or learning curve for teams transitioning from other helpdesk solutions
Limited feedback on long-term reliability and performance as compared to more established competitors
Possible integration issues with certain external apps not supported by Richpanel

Launched

Nov 14, 2019

Jan 10, 2022

Developer

Built by Richpanel Inc

Apps:

Average Rating:

4.7

Reviews:

119

Built by Shopify

Apps:

1689

Average Rating:

2.7

Reviews:

46,973

Make Your Choice

Install App More info View alternatives

More info View alternatives

Related blog

Top 12 Shopify Support Apps in 2025

Compare Richpanel: AI Customer Support vs Stay AI Subscriptions App

Richpanel: AI Customer Support

Stay AI Subscriptions App

Richpanel: AI Customer Support