We switched from our old subscription platform to Stay AI about 6 months ago, and it’s been one of the best moves we’ve made. The migration was surprisingly smooth (with zero data loss), and the dedicated onboarding team really walked us through every step. The dashboard is intuitive, and the analytics help us spot churn risks early. We’re now running A/B tests on retention offers, and our subscriber growth is accelerating. Support is responsive, strategic, and always eager to help. If you want a subscription platform that feels like a strategic partner, Stay AI is a standout choice!

Our CSM Karl has been great to work with, very responsive and willing to go above and beyond to troubleshoot issues. Our set up team was also great, onboarding was smooth and the team was professional and personable.

We recently switched from PayWhirl to Stay AI. The onboarding was seamless and truly a 'white-glove' experience. Dare I say it was fantastic! Thomas expertly took us through the process, patiently answering all of our questions and ensuring we were set up for success. We were a bit nervous at the outset since we were moving around how we process payments, but Thomas put us at ease every step of the way. We're excited to take advantage of the capabilities Stay has to offer with retention flows, prepaid gift subscriptions, and more. Update 6 weeks in... we continue to receive outstanding customer support from the Stay team. Our customer service specialist, Morgan, is knowledgeable, responsive, friendly, and supportive. We feel like we have a partner who is committed to our success.

This is the second business we've had working with Stay AI and they are always a pleasure to work with. Tim & the rest of their customer support team are always super attentive/flexible to meet our brand's needs and we are excited to continue growing with them as our subscription partner.

Our dedicated CSM Chris has been fantastic in helping me onboard to my new role within the company and understand how Stay AI has helped our company in the past - and brainstorm together on ways to get even more out of our relationship in the future. I am really excited to see new features they roll out as they continue to grow, and very pleased with the level of support in addition to the features that are currently available.

Have had a wonderful experience. Karl, our CSM has been a pleasure to work with to not only set up, optimize, and continually check in and make sure we are succeeded in our program.