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Relocate+ Order Editor

Allow address edits, order canceling per your customized rules

Revize: Order Editing & Upsell

Let customers edit orders, add products, & switch items easily

Relocate+ Order Editor

Allow address edits, order canceling per your customized rules

Revize: Order Editing & Upsell

Let customers edit orders, add products, & switch items easily

Rating

Rating

30 Reviews
9.2
52 Reviews
9.1

Pricing

Pricing

  • $9.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $29-$129 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Order tagging
  • Custom rules
  • Address edit
  • Order canceling
  • Pre-order support
  • Shipping error prevention
  • Order status editing
  • Confirmation email access
  • Store account editing
  • Edit/cancel restrictions
  • Post-checkout limits
  • Order editing
  • Seamless refunds
  • Product upsells
  • Address updates
  • Quantity changes
  • Switch products
  • Add items
  • Automatic cancellations
  • Flexible deadlines
  • Self-service cancellations

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Pros

Pros

  • Allows customers to edit addresses and cancel unfulfilled orders, thereby reducing customer service requests
  • Helps save money and time by minimizing instances of lost packages and wasted postage
  • Ideal for managing pre-orders, shipping delays, and address typos
  • Customizable limitations based on product details, processing times, location, etc
  • Access to order editor from multiple points: order status page, order confirmation email, and store account
  • Exclusion and restriction options for orders containing certain products
  • Capabilities to set time limitations and expiration dates for editing orders
  • Edited orders can be easily identified using order tags
  • Reviewed positively for its simplicity and effectiveness in reducing customer support tickets by about 10-20% per month
  • Responsive and helpful support team
  • Empowers customers to control their post-purchase journey by fixing mistakes and updating order details
  • Reduces support tickets and returns, enhancing customer satisfaction
  • Enables customers to easily update addresses, quantities, variants, and even switch products
  • Drives additional sales through upsells by allowing customers to add items before shipping
  • Automates flexible refunds, providing store credits or refunds to the original payment methods
  • Offers self-service cancellations, reducing support workload and improving operational efficiency
  • Customizable order edit windows allow setting time limits for post-purchase changes, adding flexibility

Cons

Cons

  • No information provided on more complex customization options or advanced features
  • May still require integration and setup efforts, which could demand time and technical know-how
  • Lacks detailed insights into potential compatibility issues with other apps or platforms
  • Potential complexity in managing post-purchase changes might require additional training for store owners
  • Reliance on the app could lead to customers frequently altering orders, potentially complicating inventory management
  • Customization options might not meet every store's unique needs without advanced configuration

Launched

Launched

Apr 08, 2021
Nov 10, 2024

Developer

Developer

Apps:

2

Average Rating:

5

Reviews:

44

Apps:

1

Average Rating:

5

Reviews:

52

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