Relocate vs Cleverific: Shopify Order Editing Apps

Name: Cleverific Order Editing
Brand: Shopify

If you're managing an online store on Shopify and looking to streamline your order editing processes, choosing the right app can be crucial. In this in-depth comparison, we delve into the features, pricing, user-friendliness, and customer support of two leading Shopify apps: Relocate Order Editor and Cleverific Order Editing. Designed to enhance your e-commerce efficiency, both apps offer unique advantages. This guide will help you understand which app aligns best with your business requirements, ensuring a seamless order management experience that can drive customer satisfaction and operational efficiency on Shopify.

Relocate+ Order Editor

Allow address edits, order canceling per your customized rules

Cleverific Order Editing

Edit any order detail or let customers edit their orders

Relocate+ Order Editor

Allow address edits, order canceling per your customized rules

Cleverific Order Editing

Edit any order detail or let customers edit their orders

Rating

34 Reviews

9.1

235 Reviews

8.2

Pricing

Install App More info

Features

Order tagging
Custom rules
Address edit
Order canceling
Pre-order support
Shipping error prevention
Order status editing
Confirmation email access
Store account editing
Edit/cancel restrictions
Post-checkout limits

Recover abandoned carts
Self-serve changes
Edit billing address
Exchange items
Adjust product options
Add customizations
Modify taxes
Order editing automation
Enhance draft orders

Screenshots

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Pros

Allows customers to edit addresses and cancel unfulfilled orders, thereby reducing customer service requests
Helps save money and time by minimizing instances of lost packages and wasted postage
Ideal for managing pre-orders, shipping delays, and address typos
Customizable limitations based on product details, processing times, location, etc
Access to order editor from multiple points: order status page, order confirmation email, and store account
Exclusion and restriction options for orders containing certain products
Capabilities to set time limitations and expiration dates for editing orders
Edited orders can be easily identified using order tags
Reviewed positively for its simplicity and effectiveness in reducing customer support tickets by about 10-20% per month
Responsive and helpful support team

Allows customers to make self-serve changes without contacting support
Supports various types of order edits including billing address, product exchanges, customization, and tax modification
Simplifies workflow by combining order editing, self-service options, order automation, and cart recovery
Enhances draft orders for multiple order types such as sales, custom, wholesale, backorders, and preorders
Offers self-serve order edits for simple changes or cancellations
Includes automations to add gifts with purchases or split bundles
Facilitates crafting detailed custom orders and enhanced invoicing
Enables editing of orders and sending payment requests in one step
Highly praised and proactive customer support

Cons

No information provided on more complex customization options or advanced features
May still require integration and setup efforts, which could demand time and technical know-how
Lacks detailed insights into potential compatibility issues with other apps or platforms

App capabilities may not be fully utilized without customer support guidance
Initial setup might seem basic without in-depth exploration and support

Launched

Apr 08, 2021

Feb 25, 2014

Developer

Built by Shopify

Apps:

21091

Average Rating:

2.4

Reviews:

807,808

Built by Shopify

Apps:

21091

Average Rating:

2.4

Reviews:

807,808

Make Your Choice

Install App More info

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Relocate vs Cleverific: Shopify Order Editing Apps

Relocate+ Order Editor

Cleverific Order Editing

Relocate+ Order Editor