Compare Relocate+ Order Editor vs AE: Order Editing & Upsell

Name: AE: Order Editing &amp; Upsell
Brand: Account Editor

Relocate+ Order Editor

Allow address edits, order canceling per your customized rules

AE: Order Editing & Upsell

Instant order editing for Shopify: update details, reduce support needs.

Relocate+ Order Editor

Allow address edits, order canceling per your customized rules

AE: Order Editing & Upsell

Instant order editing for Shopify: update details, reduce support needs.

Rating

20 Reviews

9.1

55 Reviews

9.2

Pricing

Install App More info

Features

Order tagging
Custom rules
Address edit
Order canceling
Pre-order support
Shipping error prevention
Order status editing
Confirmation email access
Store account editing
Edit/cancel restrictions
Post-checkout limits

Shopify integration
Mobile-friendly interface
Reduce support tickets
Instant order editing
Self-serve tool
Update shipping addresses
Modify quantities
Correct order errors

Screenshots

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+ 3 more

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Pros

Allows customers to edit addresses and cancel unfulfilled orders, thereby reducing customer service requests
Helps save money and time by minimizing instances of lost packages and wasted postage
Ideal for managing pre-orders, shipping delays, and address typos
Customizable limitations based on product details, processing times, location, etc
Access to order editor from multiple points: order status page, order confirmation email, and store account
Exclusion and restriction options for orders containing certain products
Capabilities to set time limitations and expiration dates for editing orders
Edited orders can be easily identified using order tags
Reviewed positively for its simplicity and effectiveness in reducing customer support tickets by about 10-20% per month
Responsive and helpful support team

Empowers customers to update orders instantly, leading to better customer satisfaction.
Reduces the need for customer support by providing a self-serve editing solution.
Minimizes delivery issues through quick and easy order detail corrections.
Integrates easily with Shopify, ensuring smooth post-purchase management.
Enhances overall customer experience with a mobile-friendly interface.
Positive customer reviews highlight its usefulness in correcting delivery details without canceling orders.

Cons

No information provided on more complex customization options or advanced features
May still require integration and setup efforts, which could demand time and technical know-how
Lacks detailed insights into potential compatibility issues with other apps or platforms

No specific cons noted in the available information, but potential cons might include compatibility issues with certain Shopify themes or third-party apps.
Limited information on security measures for editing access, which could be a concern for some stores.

Launched

Apr 20, 2025

Developer

Built by Crowd Control

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Built by Account Editor

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Compare Relocate+ Order Editor vs AE: Order Editing & Upsell

Relocate+ Order Editor

AE: Order Editing & Upsell

Relocate+ Order Editor