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OrderEditing.com

Let customers edit their order without contacting support.

Revize: Order Editing & Upsell

Let customers edit orders, add products, & switch items easily

OrderEditing.com

Let customers edit their order without contacting support.

Revize: Order Editing & Upsell

Let customers edit orders, add products, & switch items easily

Rating

Rating

167 Reviews
9.2
21 Reviews
9.1

Pricing

Pricing

  • $99-$399 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $29.9-$99.9 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Gift card refunds
  • Ai product recommendations
  • Increase order value
  • Self-service order edits
  • Embedable portal
  • Instant 3pl/wms sync
  • Pre-shipment changes
  • Carrier verified addresses
  • Add products pre-packing
  • Order editing
  • Seamless refunds
  • Product upsells
  • Address updates
  • Quantity changes
  • Switch products
  • Add items
  • Automatic cancellations
  • Flexible deadlines
  • Self-service cancellations

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Pros

Pros

  • Eliminates common support tickets by allowing customers to edit their orders themselves
  • Drives more sales by recommending AI-suggested products that can be added with one click
  • Easy to embed the self-service portal into any email or page with customizable branding
  • Instant synchronization with 3PL or WMS to avoid overselling
  • Increases average order value through product recommendations
  • Supports self-serve changes to address, variant, contact details, and products before shipment
  • Reduces lost orders with carrier-verified shipping address recommendations
  • Facilitates customers in adding more products before packing
  • Refund options include gift card or store credit for order downgrades
  • Positive customer service reviews indicating very responsive support team
  • Significantly reduces support tickets related to incorrect addresses and order changes
  • Empowers customers to control their post-purchase journey by fixing mistakes and updating order details
  • Reduces support tickets and returns, enhancing customer satisfaction
  • Enables customers to easily update addresses, quantities, variants, and even switch products
  • Drives additional sales through upsells by allowing customers to add items before shipping
  • Automates flexible refunds, providing store credits or refunds to the original payment methods
  • Offers self-service cancellations, reducing support workload and improving operational efficiency
  • Customizable order edit windows allow setting time limits for post-purchase changes, adding flexibility

Cons

Cons

  • Basic plans offer restricted features, limiting functionality without upgrading.
  • Users reported bugs that affect order modifications, causing occasional glitches.
  • Inability to edit multiple orders at once frustrates users with high-volume stores.
  • Potential complexity in managing post-purchase changes might require additional training for store owners
  • Reliance on the app could lead to customers frequently altering orders, potentially complicating inventory management
  • Customization options might not meet every store's unique needs without advanced configuration

Launched

Launched

Mar 25, 2025
Mar 25, 2025

Developer

Developer

Apps:

1

Average Rating:

5

Reviews:

167

Apps:

1

Average Rating:

5

Reviews:

21

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