Compare OrderEditing.com vs Editify Order Editing & Upsell

Name: Editify Order Editing &amp; Upsell
Brand: Forty Seven Jane LLC

OrderEditing.com

Let customers edit their order without contacting support.

Editify Order Editing & Upsell

Efficiently manage orders for a better organised store

OrderEditing.com

Let customers edit their order without contacting support.

Editify Order Editing & Upsell

Efficiently manage orders for a better organised store

Rating

233 Reviews

9.2

22 Reviews

9.1

Pricing

Install App More info

Features

Gift card refunds
Ai product recommendations
Increase order value
Self-service order edits
Embedable portal
Instant 3pl/wms sync
Pre-shipment changes
Carrier verified addresses
Add products pre-packing

Customer portal
Edit order
Search orders
Backdate orders
Edit shipping & billing

Screenshots

Editify Order Editing & Upsell screenshot

+ 3 more

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Pros

Eliminates common support tickets by allowing customers to edit their orders themselves
Drives more sales by recommending AI-suggested products that can be added with one click
Easy to embed the self-service portal into any email or page with customizable branding
Instant synchronization with 3PL or WMS to avoid overselling
Increases average order value through product recommendations
Supports self-serve changes to address, variant, contact details, and products before shipment
Reduces lost orders with carrier-verified shipping address recommendations
Facilitates customers in adding more products before packing
Refund options include gift card or store credit for order downgrades
Positive customer service reviews indicating very responsive support team
Significantly reduces support tickets related to incorrect addresses and order changes

Efficiently manage order dates, saving time and reducing manual updates
Allows customers to amend their orders through a new customer portal
Merchants can toggle customer portal feature for added flexibility
Enables editing of order dates, ensuring accurate and up-to-date records
Includes additional features like editing order, searching orders, backdating orders, and modifying shipping cost and billing address

Cons

Basic plans offer restricted features, limiting functionality without upgrading.
Users reported bugs that affect order modifications, causing occasional glitches.
Inability to edit multiple orders at once frustrates users with high-volume stores.

Potential complexity if not familiar with managing various order details
May require initial time investment to understand and fully utilize all features
Customer portal feature might introduce additional support requests from customers

Launched

Apr 30, 2023

Feb 05, 2023

Developer

Built by Order Editing

Apps:

Average Rating:

Reviews:

233

Built by Forty Seven Jane LLC

Apps:

Average Rating:

4.1

Reviews:

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Compare OrderEditing.com vs Editify Order Editing & Upsell

OrderEditing.com

Editify Order Editing & Upsell

OrderEditing.com