Compare OrderEditing.com vs AE: Order Editing & Upsell

Name: AE: Order Editing &amp; Upsell
Brand: Account Editor

OrderEditing.com

Let customers edit their order without contacting support.

AE: Order Editing & Upsell

Instant order editing for Shopify: update details, reduce support needs.

OrderEditing.com

Let customers edit their order without contacting support.

AE: Order Editing & Upsell

Instant order editing for Shopify: update details, reduce support needs.

Rating

233 Reviews

9.2

179 Reviews

9.1

Pricing

Install App More info

Features

Gift card refunds
Ai product recommendations
Increase order value
Self-service order edits
Embedable portal
Instant 3pl/wms sync
Pre-shipment changes
Carrier verified addresses
Add products pre-packing

Shopify integration
Mobile-friendly interface
Reduce support tickets
Instant order editing
Self-serve tool
Update shipping addresses
Modify quantities
Correct order errors

Screenshots

+ 1 more

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Pros

Eliminates common support tickets by allowing customers to edit their orders themselves
Drives more sales by recommending AI-suggested products that can be added with one click
Easy to embed the self-service portal into any email or page with customizable branding
Instant synchronization with 3PL or WMS to avoid overselling
Increases average order value through product recommendations
Supports self-serve changes to address, variant, contact details, and products before shipment
Reduces lost orders with carrier-verified shipping address recommendations
Facilitates customers in adding more products before packing
Refund options include gift card or store credit for order downgrades
Positive customer service reviews indicating very responsive support team
Significantly reduces support tickets related to incorrect addresses and order changes

Empowers customers to update orders instantly, leading to better customer satisfaction.
Reduces the need for customer support by providing a self-serve editing solution.
Minimizes delivery issues through quick and easy order detail corrections.
Integrates easily with Shopify, ensuring smooth post-purchase management.
Enhances overall customer experience with a mobile-friendly interface.
Positive customer reviews highlight its usefulness in correcting delivery details without canceling orders.

Cons

Basic plans offer restricted features, limiting functionality without upgrading.
Users reported bugs that affect order modifications, causing occasional glitches.
Inability to edit multiple orders at once frustrates users with high-volume stores.

No specific cons noted in the available information, but potential cons might include compatibility issues with certain Shopify themes or third-party apps.
Limited information on security measures for editing access, which could be a concern for some stores.

Launched

Apr 30, 2023

Jan 01, 2025

Developer

Built by Order Editing

Apps:

Average Rating:

Reviews:

233

Built by Account Editor

Apps:

Average Rating:

Reviews:

180

Make Your Choice

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Compare OrderEditing.com vs AE: Order Editing & Upsell

OrderEditing.com

AE: Order Editing & Upsell

OrderEditing.com