Moose vs Chatty vs Talkvisor vs iAdvize: Shopify Chat Apps

Choosing the right chatbot and live chat solution is crucial for enhancing customer interaction and service efficiency on your Shopify store. In this comparison, we delve into the features and capabilities of Moose Live Chat, FAQ, WhatsApp versus Chatty: AI Chatbot & Live Chat, Talkvisor AI Chatbot & Live Chat, and iAdvize AI Chatbot. We'll explore their unique offerings in integration, user experience, automation, and customer support. Whether you're looking to improve response times, increase engagement, or seamlessly handle customer inquiries, this guide will assist you in selecting the ideal chatbot partner to boost your store’s performance and customer satisfaction.

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Talkvisor AI Chatbot Live Chat

Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,..

iAdvize: AI Shopping Assistant

Boost your conversion rate tenfold. Beat traditional chatbots.

Moose: Live Chat FAQ Whatsapp

Advanced Helpdesk: FAQ builder, help center, support widget

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Talkvisor AI Chatbot Live Chat

Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,..

iAdvize: AI Shopping Assistant

Boost your conversion rate tenfold. Beat traditional chatbots.

Rating

305 Reviews

9.4

2,524 Reviews

9.5

18 Reviews

9.2

11 Reviews

9.1

Pricing

Install App More info

Features

Faq builder
Help center templates
Support ticket management
Customizable help widget
Efficient helpdesk workflow
Insightful performance reports

Order tracking
Whatsapp integration
24/7 automation
Faq management
Faq popups
Personalized contact
Query resolution
Livechat support

Order tracking
Live chat
Email integration
Customer insights
Ai chatbot
Facebook messenger
Real-time dashboard
Feedback requests

Ai chatbot
Real-time sync
Product suggestions
24/7 availability
Automated answers
Agent support

Screenshots

Moose: Live Chat FAQ Whatsapp screenshot

+ 4 more

Chatty AI Chatbot & Live Chat screenshot

+ 4 more

Talkvisor AI Chatbot Live Chat screenshot

+ 2 more

iAdvize: AI Shopping Assistant screenshot

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Pros

Exclusively built for Shopify merchants ensuring tailored features
Quick setup of FAQ page/Help center with appealing templates in just 5 minutes
All-in-one support helpdesk that manages tickets from various channels
Customizable help widget for efficient ticket reception
Advanced helpdesk features including scheduled send, ticket tagging, and customer notes
Insightful reporting features for team and real-time ticket performance
24/7 support availability, ensuring round-the-clock service
Intuitive user interface allowing for seamless integration into product pages
High-quality customer support, including one-to-one demo calls and tutorial sessions

Excellent user experience and intuitive interface
Responsive and helpful customer support available 24/7
Easy to install and navigate
Improves user experience, boosts conversion rates, and minimizes cart abandonment
Personalized Contact Us options via WhatsApp build trust and cut support time
Instant order tracking, quick query resolution, and tailored assistance
Customizable options and seamless integration with any website or platform
Stunning themes for FAQs popup and Help Center
Allows businesses to create numerous queries and FAQ categories
Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

All-in-one solution for managing the customer journey
Boosts sales with differentiated customer service
Provides a comprehensive view of the customer journey (page clicks, cart adds, shipping information, order information)
Allows for personalized and timely responses
Fully automated AI chatbot for efficient customer interaction
Supports multiple communication channels like Live chat, Email, and Facebook Messenger
Real-time, prebuilt dashboard for store insights
Best practice built-in workflows for post-sales and feedback requests

Boosts conversion rate tenfold
Reduces cart abandonment by providing missing information
24/7 availability of AI chatbot
Real-time product catalog and website content sync
Ensures responses align with brand guidelines
Supercharges team efficiency and response quality with Copilot™ for Agents
Instant, reliable answers to drive conversions
Product suggestions tailored to each shopper’s unique needs
Automates answers to common questions about delivery status, returns, or payment methods
Positive user feedback noting detailed and informed AI-generated responses
Empowers customers to purchase with confidence
Enhances the productivity of Customer Service Teams

Cons

Missing information about pricing or possible limitations in the free version
Potential reliance on updates for promised features like the upcoming Chat feature

Currently supports only one language
No option to upload custom profile photos for chat avatars, only uses Shopify store logo

Limited to online channels; may not support all types of customer interactions
Dependency on AI for customer support may reduce the human touch
Learning curve for new users to understand and utilize all features effectively
Potential issues with chatbot accuracy in handling complex customer queries
Integration with other platforms may have limitations

Dependence on AI may not be suitable for highly complex or nuanced queries requiring human insight
Initial setup and integration with existing systems could be complex and time-consuming
Continuous monitoring and updates needed to maintain accuracy and relevance of AI responses

Launched

Aug 21, 2023

Jun 08, 2022

Jul 13, 2021

Mar 17, 2024

Developer

Built by MOOSE INNOVATIONS INC.

Apps:

Average Rating:

Reviews:

305

Built by Chatty (By Avada)

Apps:

Average Rating:

4.9

Reviews:

2,524

Built by epilet

Apps:

Average Rating:

Reviews:

Built by iAdvize

Apps:

Average Rating:

4.7

Reviews:

Make Your Choice

Install App More info View alternatives

Install App More info

Moose vs Chatty vs Talkvisor vs iAdvize: Shopify Chat Apps

Moose: Live Chat FAQ Whatsapp

Chatty AI Chatbot & Live Chat

Talkvisor AI Chatbot Live Chat

iAdvize: AI Shopping Assistant

Moose: Live Chat FAQ Whatsapp

Chatty AI Chatbot & Live Chat

Talkvisor AI Chatbot Live Chat