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Customer reviews: One Click Upsell ‑ Zipify OCU

Develop by Zipify Apps

Reviews (450)

Overall rating
4.7

What Merchants Think

Merchants generally have positive feedback for "One Click Upsell ‑ Zipify OCU," praising its ability to increase sales and average order value (AOV). Many highlight the ease of use and seamless integration with Shopify, alongside outstanding customer support that is both patient and knowledgeable. However, some users have reported technical issues and limitations regarding feature accessibility during the free trial, affecting their overall perception.

Key Strengths

  • Effective in increasing sales and average order value (AOV)
  • Excellent and responsive customer support team
  • Easy to use and integrates well with Shopify
  • Quick setup with user-friendly interface
  • Valuable instructional content and guidance provided by support

Common Concerns

  • Limited access to features during the free trial
  • Technical issues impacting usability for some users
  • Pricing concerns, particularly with plan restrictions and hidden fees
  • Reported issues with upsells not adding correctly to carts
  • UI might feel outdated and unintuitive for certain users

Final Thoughts

"One Click Upsell ‑ Zipify OCU" is highly regarded for its ability to boost sales and AOV, supported by a stellar customer service team. While some users express concerns regarding the free trial limitations and sporadic technical issues, the app remains a popular choice for merchants seeking to enhance their Shopify stores' revenue through upselling strategies. The app is recommended for those prepared to navigate occasional technical challenges and is best utilized with a comprehensive understanding of its features and pricing plans.

Pure Swing Products

Apr 24, 2024  on Shopify

We have generated great additional revenue using post-sale offers with OCU. We also recently had an issue with one of our funnels working properly and the zipify team took whatever time necessary to get it sorted out for us and was very prompt in communicating steps along the way. Great customer service.

Susan Warner

Apr 23, 2024  on Shopify

Learning a new tool can be challenging. The support team at One click go above and beyond to make sure you are comfortable with their product. Technology and me don't always get along but this support team was there to make sure I was comfortable and their product was usable in my business. Another thing I liked about their support is they didn't just "fix it" they explained it as they went so I could fix it and/or recognize it if I saw it again. I want to thank them for their patience, knowledge and quick response. Most importantly it started increasing my revenue a day or two after I started using it. You can't ask for more than that.

Memphis Ranch Meat Company

Apr 16, 2024  on Shopify

My only regret is that I did not start using One Click Upsell sooner.

Elycon

Apr 15, 2024  on Shopify

Qualuxe Store

Apr 02, 2024  on Shopify

Ash was thorough and clear in his responses, and his use of picture examples on where I can find what I was looking for was very helpful. Great job, thanks!

RANGECABLE

Mar 31, 2024  on Shopify

simple et efficace

Sierra Metal Design

Mar 27, 2024  on Shopify

Zipify Service Team is Awesome!!!! They haven't gotten back to me right away. I love this app. It is so easy to use, affordable and has great stats so I can see what is working and not. Thank you!!!!

Miller Market

Mar 26, 2024  on Shopify

Great tool for increasing AOV

ASCIA

Jan 30, 2024  on Shopify

I encountered an issue with my payment, and the team was incredibly helpful. They assisted me in making the payment and even provided a thoughtful gesture. Thank you so much, guys!

CallTheLeads

Jan 22, 2024  on Shopify

Installed the OCU app on our store just over 30 days ago and saw a 10% increase in overall store volume. It continues to increase day by day as we learn more about the application and all its capable of. Shout out to the team for creating amazing training and content to help it's users increase their sales and the usability of the product!

DreamVenti

Jan 20, 2024  on Shopify

So far it's responsible for an extra 10-15% of revenue which I think could easily be closer to 20% if I were doing a better job of creating the offer and all that entails. LOVE LOVE LOVE the post-purchase up/down-sell.

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