Zigpoll gives fantastic insights into how our customers find us with our post purchase survey. Their customer service is incredible and they can always solve a problem when we need help.

A great app with a wide variety of features for creating surveys. The support team is incredibly responsive — they answer quickly and always go the extra mile to help. Their personal, human approach truly stands out, and in my opinion, that's what makes all the difference. Highly recommended if you’re looking for flexibility, reliability, and real support you can count on.

Love Zigpoll overall, just don't like how the pricing goes up on bigger tiers without much increase in value

I am really impressed with this app! There are so many options, it lets you design any type of survey you need. I am using it to get targeted feedback on new products. I'm sure I will think of another half dozen ways to use it to.

So far so good, just implemented it and it is working great. Getting a ton of engagement. Data is everything. Customer Service is amazing as well. It's a no brainer.

Great app! Whenever I have any questions or run into any problems, Jason is quick to respond and always goes above and beyond to help. Easy recommendation for anyone looking for a survey app!

The app is very user-friendly to install and operate. Jason is highly responsive and always willing to help with any questions or requests. Highly recommended!

Great app! We've built a seamless post purchase survey in the effort to build a super strong customer avatar profile which will lead to us creating much better and more direct Facebook ads, in the aim to reduce ad spend long term. The team helped us within a couple emails solve an issue we were having and now this will just collect data on auto drive. Thanks so much

Super easy to implement, use and gain valuable feedback/insights. Their AI tool built in to analyze data is spot on and adds so much value. Highly recommend!

The team have done a solid job of creating a super easy to use platform that gets the job done. Wouldn't use any other survey tool for our store again, Zigpoll has everything you need

I recently installed this app and have been so impressed, not only with the great support, but also with the data I’m able to get from site visitors (post purchase or if they’re just leaving the site without a purchase) and understanding why/what drives their actions. I’m excited to learn more about what my customers really want! Thanks Jason & team :)

Zigpoll has been an incredible tool for our website! There are tons of ready-made survey solutions built in, but it's also super easy to create our own surveys from scratch. I really appreciate the myriad of different question formats (single-select, multi-select, sliding scale, and even photo selections, among tons of others). The data is aggregated in easy-to-read charts plus AI insights, so it's really simple to synthesize the survey results. Most importantly, the support offered is absolutely top-notch. The team was communicative and thorough in helping resolve my questions with ease.

Amazing customer service. Jason promptly actioned on my concern and had my deleted account retrieved. Such a life saver

Easy to use, took less than 5 minutes to install and get running. And excellent support. If 6 stars was an option I would give it here. Highly recommended! :-)

Great app and very supportive team! We had a few questions about how to use the app and the Zigpoll team was very helpful and extremely fast in answering our questions.

I was just looking for an app that could help grab a little customer info after checkout. Zigpoll was the answer! I know this app can do a lot more for me in the future but for now this was perfect. Being a novice, I had a few questions.... Jason was very quick and responsive. I was up and running in no time. Thank you Jason, stoked on your product!

Would definitely recommend. Has various useful functions and capabilities from sending out email surveys to integrated post purchase surveys on a webpage. With the new Shopify update I realized that my post purchase survey wasn't integrated properly. Founder was very responsive, helpful, and kind. It was nice to be able to interact with a person when getting support instead of endless ai chatbox messages - very much appreciated! In the end it turned out to be a shopify issue and not a zigpoll app issue.

Great customer service and the app is SUPER easy to use. Easy to set up and extremely intuitive. Incredibly flexible as well. Highly recommend!

Setup was a breeze and I'm really impressed with how much customization is available if you need it. I didn't expect logic-based tile progressions, weekly email reports, and analytics all to be available on the free plan. Unlike many of my other Shopify apps, the UI is snappy, easy to use, and intuitive. I also love how the survey answers can show up in my order details for a heads-up preview when I'm curious about a new order. I'm not there yet, but it looks like it also directly integrates with Omnisend, MailChimp, Klayvio, Google Sheets, Slack, and others. Well done!

Setting up the survey was easy and Jason, who responded to my queries, was very responsive and helpful. The design of the survey for our customers is also very user-friendly.