Taranker.Com Logo
Zendrop ‑ Dropshipping & POD logo

Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (995)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

MiniPrintee

Jun 03, 2024  on Shopify

So far no issuess! The live chat support is great!

INTRO

Jun 03, 2024  on Shopify

Mariana is the best at helping me through and guiding me ..

Tundra Wilderness Store

Jun 03, 2024  on Shopify

Zendrop has great customer service. Very quick to reply to issues that dropshippers would have. Looking forward with working with Zendrop as my business grows.

Havana Harmony

Jun 03, 2024  on Shopify

Very professional team, support is always provided delivery on time, only one small issue forgetting the custom thank you card on some orders.

Black Cats Store

Jun 03, 2024  on Shopify

Do not retroactively unsubscribe from the website and the shopify app. You will get billed even if you take the trial period to test the service. What a garbage app

AchieversWear

Jun 03, 2024  on Shopify

Quick and easy assistance, nice people and large selection for drop shippers.

MyBasicThing

Jun 03, 2024  on Shopify

It is my first time getting in to Dropshipping, and am fortunate enough to have Zendrop on myside. Their customer service is spot on and a rereally friendly. Also the products? have ya'll seen their products? It's top notch with hundereds of winning products. If you aint with Zendrop than, you are missing out. Thank you to the Zendrop team for their support and great customer service. Can't wait to make some money!!!LETTSSSGOOOO

Utensilias

Jun 03, 2024  on Shopify

very good platform!

Bellarezza

Jun 03, 2024  on Shopify

Life saving team! Great suppliers, great speed and very efficient support.

luvle

Jun 03, 2024  on Shopify

Excellent Customer Service, joanna quickly helped me with any questions I had! 10/10

OneWigs

Jun 03, 2024  on Shopify

Zendrop is the Best app for dropshipping, it helped me to build my store and my business

Slinkis, LLC

Jun 03, 2024  on Shopify

I used the online chat and one of the team members assisted me and was able to answer all of my questions very efficiently and also provided reference materials for my review to help address the specific concern I had.

Orangelly

Jun 03, 2024  on Shopify

I was nervous about my first order that showed still as processing after one day, and Joshua checked it out for me assuring me that all was ok, and I didn't miss any step in the fulfillment process. Great and fast customer service!!! Thanks Joshua

Styleistar

Jun 03, 2024  on Shopify

Astored

Jun 03, 2024  on Shopify

Outstanding Service and Support! I've been using Zendrop for my dropshipping business, and I couldn't be more pleased with their service. The platform makes fulfilling orders from AliExpress incredibly seamless and efficient. What stands out the most is their exceptional customer support. Anytime I've encountered an issue or had a question, their team has responded quickly and resolved everything promptly. Their dedication to helping their customers succeed is evident in every interaction. If you're looking for a reliable and responsive partner for your dropshipping needs, I highly recommend Zendrop!

Type Juelita

Jun 03, 2024  on Shopify

Un equipo muy amable y resolutivo.Rápido y profesional.Gracias.

Fifth Hand Gadgets

Jun 03, 2024  on Shopify

very helpful and understanding left completely satisfied with no complaints

TheCaravan

Jun 02, 2024  on Shopify

I will say, their customer service is ON FIRE!!! A good fire. My only reservation is that they are not compatible with TikTok Shop. It's causing a few headaches, but nothing unreasonable.

Racer Mounts

Jun 02, 2024  on Shopify

Great Customer Service!

Mauro

Jun 02, 2024  on Shopify

Respond quickly to all your questions

Scroll to Top