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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (995)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

808 Island Solutions

Jun 05, 2024  on Shopify

The Zendrop app is amazing for Shopify. It creates a seamless connection between Zendrop and Shopify, and allows me to spend more time with my product research and marketing. This is a must have for all dropshippers.

EaglesNest-07

Jun 05, 2024  on Shopify

one of these days im going to need a frequent chat award to help test all the help people maybe a badge of honor

Vantori

Jun 05, 2024  on Shopify

Amazing support and quick response.

My Store

Jun 05, 2024  on Shopify

HI EVERYONE ZENDROP FOR DROPSHIPING THE BEST APP FOR DROPSHIPING

Armored 24

Jun 04, 2024  on Shopify

As always, very prompt customer service. I strongly recommend Zendrop.

Alefine

Jun 04, 2024  on Shopify

Customer Service has been great so far!

Dekorra

Jun 04, 2024  on Shopify

EBLON

Jun 04, 2024  on Shopify

the most amazing app for dropshipping.

boemos

Jun 04, 2024  on Shopify

quick delivery and if you have a problem they will solve it directly. Quick response

KitKatz

Jun 04, 2024  on Shopify

Very Good customer service. They are quick to respond and are always helpful.

wymtech shop laniejahs

Jun 04, 2024  on Shopify

had the absolute pleasure of working with jobelle not only was she able to figure out what the problem was she was able to excute resolution to the point where i was going to close out my account completely but beacuse of her i will hang in there a bit as she has made me feel comfortable that somone cared to help.

Mini Online Mall

Jun 04, 2024  on Shopify

Jobelle really helped me solve issues with my order

zilox

Jun 04, 2024  on Shopify

Arya

Jun 04, 2024  on Shopify

Good products and a fast customer service

PureRelaxVibes

Jun 04, 2024  on Shopify

Support response was really fast and helpful!

SKAPANIR

Jun 04, 2024  on Shopify

I like the way that they support and i can request a return when my customer requests one but shipping its better if its faster

Urbanstarshop

Jun 04, 2024  on Shopify

Zendrop is a great platform to find winning products and to also fulfill orders. Its easy to navigate and fulfill orders quickly on time. I have been using zendrop over a year and very happy with it and recommend it to everyone.

YAYBabyStore!

Jun 04, 2024  on Shopify

Zendrop makes it easy to find products and fulfilling order. I also appreciate they assign an actual person to help with my queries, with little wait time.

Vidaxo

Jun 03, 2024  on Shopify

A PLUMBERS WORLD.COM

Jun 03, 2024  on Shopify

I have used Zendrop for about 2 weeks and have experienced nothing but the best customer service. I am just getting started with Shopify and Zendrop and do my best to find answers on my own. But it's nice to know that help is near when I get stuck. Thank you!

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