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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (995)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Frotszy

Jun 16, 2024  on Shopify

They have good customer support

AccessoryHaven

Jun 16, 2024  on Shopify

Human representative are very helpful and jump through hoops to solve and fix problems.

QDP qual[ty discounted products

Jun 16, 2024  on Shopify

Easy to navigate and friendly helpful support

PawProofYatak

Jun 16, 2024  on Shopify

They handled my problems instantly. Thank you zendrop!

Yverta Store

Jun 16, 2024  on Shopify

Zendrop - Dropshipping & POD has an extremely efficient support service, there are people who are there to help us if we have any problems.

Innovative Copy Agency

Jun 16, 2024  on Shopify

10/10 Amazing Software

Angelfly

Jun 15, 2024  on Shopify

Cyril is a great asset to your company, I had several issues and she was very helpful and patient. She provided me with the information I needed to fix my problems. I would highly recommend her to anyone. Terry Angelfly.org

the 10eleven | 10twentyseven shop

Jun 15, 2024  on Shopify

I just needed some help and Jo, From Zen drop help me out tremendously. A realistic image did not come with a variant that I needed to display in my store. I asked if she could get the image. Said what I could do is publish it to my store first then attach the image to the variant. Makes a lot of sense. A lot of time! Thanks Jo Play a marvelous help! Originally I was going to list this specific item via CJ drop shipping. However they were not able to help me put together a bundle. How are trying to communicate with them. I just gave up and sourced the products of zendrop.

CartHop

Jun 15, 2024  on Shopify

I placed two separate orders and each was fulfilled nearly 18 days later. My customers were very upset!! That said, when I got a human customer service rep, she showed me how to track the order (I didn't know which shipper in China to select). If I knew how to do so all along, I would have been able to tell customers where product was. I will give ZenDrop a couple more tries:)

MM OFERTAS

Jun 15, 2024  on Shopify

Tive uma dúvida chamei pelo chat e muito rápido foi explicado o processo de como deveria fazer. Estao de parabens!

My Store

Jun 15, 2024  on Shopify

Definitely the best online support team ever. Especially Karrie was super helpful.

Aestorn

Jun 15, 2024  on Shopify

Volt Rise™

Jun 15, 2024  on Shopify

I get all the help I need, and it's easy to understand step by step if I need assistance. I also get very quick responses back! It's very enjoyable and easy to collaborate with Zendrop.

Splashed-Blaster

Jun 15, 2024  on Shopify

Best app that you can possibly have in your store, if aren’t already using it I assure that you will not have any sales!

Velore

Jun 15, 2024  on Shopify

i reccomend this app. Kind and helpful support team

My Pet Friend & I

Jun 15, 2024  on Shopify

The price is a bit high to use this in Australia, thou, it all comes down to pricing strategy. The support team is very responsive, thoughtful, easy to communicate, and a big help.

Melo

Jun 15, 2024  on Shopify

Amazing fulfillment service, the support is awesome and it is the service I trust to fulfill the products to my customers! Would recommend this to anyone starting out or even to people well into the business!

SyncVolt

Jun 15, 2024  on Shopify

Ive used multiple dropshipping supplier apps and zendrop is by far the most reliable easy and helpful option in my opinion and staff are fast and very easy to work with.

TECH MAGNETT

Jun 14, 2024  on Shopify

good job

Everything You Want and More

Jun 14, 2024  on Shopify

I'll just say it is great that we get The help when we need, I was roaming around from page to page looking for a certain thing until Jo from Zendrop was able to help and put me in the right direction. thanks

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