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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (995)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

syrvace

Jun 17, 2024  on Shopify

best service support team wonderful and helpful jinky was awaome

Blush Beauty Hub

Jun 17, 2024  on Shopify

good app

Calm Glow

Jun 17, 2024  on Shopify

This experience wasn't a positive one for me, it was very frustrating. Due to an internal problem, I was unable to import products from AliExpress. I was unable to get in touch with support on the website due to an on-site issue. On the website it's the only way it provides instructions for reaching them and doesn't offer any other alternatives. Contacting them was a nightmare. They did not answer through Instagram. I found their support email on their YouTube channel. The email Support was extremely quick, which is the only reason why I am still giving a 3 start. I was connected to an agent via email. The support team was great and respectfull . They issued me a refund without any hassle.

VentiBelt

Jun 17, 2024  on Shopify

Fast responses by real human. Really easy to use and lots of cool feature. Starting to feel like it's worth the price.

Muscle paw

Jun 17, 2024  on Shopify

In my opinion zendrop is the foundation every dropshiper can count on, in other to Experience success in dropshiping, honestly I'm new to zendrop but to my knowledge zendrop is the the #1 sale Chanel every dropshiper need to explore dropshiping successfully.

Epic 519 Gear

Jun 17, 2024  on Shopify

I am struggling to find good quality products for my store. The products I have found that I like imported seamlessly unlike your competitors that always show “sold out” on my store

Trend Market

Jun 17, 2024  on Shopify

Love You

Jun 17, 2024  on Shopify

Easy to navigate, very helpful resources and team members, quick responses to support tickets and help, overall wonderful experience that lightens the load for first timers

FrostyFinds™

Jun 17, 2024  on Shopify

Zendrop has been a game-changer for my dropshipping business. Their user-friendly interface, extensive product selection, and reliable shipping have significantly boosted my customer satisfaction. The customer support is top-notch, always responsive and helpful. The automated fulfillment process saves me time, and the competitive pricing allows for great profit margins. I highly recommend Zendrop to anyone looking to streamline their dropshipping operations!

Levitate Apparel

Jun 17, 2024  on Shopify

Great third party app to aid in finding products. Support team is knowledgeable and friendly.

MmrEnterprisellcclothesandmore

Jun 17, 2024  on Shopify

Very helpful.gave me everything I needed within 30mins solved very quickly.frenz a great agent.

CyroFlow

Jun 17, 2024  on Shopify

Very helpful customer service.

Donald Trump President

Jun 17, 2024  on Shopify

The Hairy Lizard Men's Shop

Jun 16, 2024  on Shopify

excellent quick customer service

Luxara

Jun 16, 2024  on Shopify

Fulfills all my orders simply and conveniently. Cyril helped me quickly when I needed it.

100000ENDS

Jun 16, 2024  on Shopify

Great service to be honest! for me as a new dropshipping Guy it makes life a lot easier

Gringoose

Jun 16, 2024  on Shopify

Good app, friendly UI

Luxe Ladies

Jun 16, 2024  on Shopify

Great support from karrie and Ian. i will recommend this to my friends.

Purple Store

Jun 16, 2024  on Shopify

Fast support, great user interface, great products, great learning materials. We highly recommend!

evolutionteesuk

Jun 16, 2024  on Shopify

very helpful customer service, easy to use, very happy

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