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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (1,001)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

Eminence Diamonds

Jun 19, 2024  on Shopify

I have been using Zendrop for about 8 months and they truly have been amazing the whole time any questions I needed answered or any problem I've ever come across that needed fixed they did promptly along with being super nice I give a 9/10 only thing better would being able to get the perks of being a VIP member before reaching the required sales needed but that's ok

ShopAlivea

Jun 19, 2024  on Shopify

Great app, and amazing customer support. All my doubts were cleared off precisely.

Ruff Retreat

Jun 19, 2024  on Shopify

The educational portion (Zendrop Academy) is the best value for money out there. That alone is worth the subscription.

GadBuy

Jun 19, 2024  on Shopify

Sehr einfaches und übersichtliches Handling mit einem Super Support bei jeglichen Anliegen.

EnnG

Jun 18, 2024  on Shopify

I would recommend Zendrop as I myself have started using their services for my Website and so far they are actually more reliable than I had thought. Thank you!

Calidad

Jun 18, 2024  on Shopify

amazing customer service

Plump Picks

Jun 18, 2024  on Shopify

Zendrop is a brilliant platform to be working from. The layout is easy to find your way around. And if you are sure of anything, their agents are on standby to help in whatever way they can. I couldn't think of taking my business elsewhere. Very friendly staff and informative.

LeafBake

Jun 18, 2024  on Shopify

Fantastic costumer service. When i had problems they were always there to help me fix things

MelKel Products

Jun 18, 2024  on Shopify

I am new to Dropshipping and have had a lot of questions. Choosing Zendrop was the best thing I have done as the team are patient and so helpful. Would definately recommend Zendrop to all.

COSASlocas

Jun 18, 2024  on Shopify

As the owner of “Cosaslocass”, I want to express my gratitude towards the Zendrop team. Their quick attention and effective solutions have been essential to the success of my online store. In particular, I want to highlight Jo from the Philippines, who has proven to be one of the best customer service representatives. Thank you, Jo, for your professionalism and dedication!

hairzy

Jun 18, 2024  on Shopify

Its a centralized place that has a very nice user interface and super easy to use. You can find any product, and auto fulfill it and its honestly so helpful to someone like myself who is a beginner to this

ShopElektronica

Jun 18, 2024  on Shopify

Truly a great customer support experience, fast response rate, very clear, concise & helpful. 10/10 for me.

Toddle Safe

Jun 18, 2024  on Shopify

Essentials Emporius

Jun 18, 2024  on Shopify

best service

𝓢𝓸𝓾𝓵𝓟𝓪𝓽𝓱

Jun 18, 2024  on Shopify

Little Scholar Supplies

Jun 18, 2024  on Shopify

I had a billing issue and Jemima was able to help me right away. First day using Zendrop and my issue is already fixed. Currently loving this app!

LOS PAISITAS

Jun 18, 2024  on Shopify

Es una plataforma muy buena económica y completa tiene muchas formas de educación para seguir con tu tienda onlain

My Store

Jun 17, 2024  on Shopify

Spoke with Janelle. This is not my first time waiting for an actual person to help. They are very fast straight to the point and can help with a lot of problems. Great people in my personal experience. Helped out with everything in a timely manner and very precise instructions yet easy to understand. Thank you to the zendrop customer support team!

ChicDelights

Jun 17, 2024  on Shopify

Everything I've ever wanted

bandobangers

Jun 17, 2024  on Shopify

the best dropshiping place they help you from zero to 100

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