Perfect

I had issues with a product that arrived to a customer, a jumpsuit that was not the one in the photo. After contacting Zendrop and explaining the problem, they promptly resolved it without any issues. They asked for some details, I processed the refund for the customer, and they also refunded me. Additionally, they asked if I wanted them to send the correct product to the customer due to the mistake. In the end, I chose to proceed with the refund, and I'm very grateful and happy. The customer kept the wrong product and received the refund. Thank you very much Zendrop, and special thanks to Karrie, who assisted me wonderfully.

I would like to thank the people at Zendrop for providing a platform that offers us with live support, training, tools, and other helpful resources that help us increase our chances of success. I've still yet to prepare my store and start running traffic to it, but I just wanted to say thanks in advance. As for you other entrepreneurs out there, may you find the success and freedom you're looking to achieve. Dream, have a plan, and look at what has to be done now, and you'll naturally find the finish line. God bless.

Best drop shipping supplier ever. I love zendrop and it helps me to scale my business so bigger than before

So far Zendrop has been great! I needed help with a logging in issue and after speaking to a staff member once the AI Bot did its part, I was able to get the help I needed very quickly!! Super fast customer service!!

Good app with good support team to assist you when you're a newb like me

Good helping all the way through

Very helpful and quick customer service. Recommended!

I was having an issue with my subscription payment and Karrie came through and got it squared away in less than a minute, she made sure she understood what was needed, didn't run through a bunch of scripts, straight to the point so I could get back to running my business.

Best customer support !! Highly recommended Jobelle and Juan helped me clear my doubts !! thankyou so much

They have a good way of doing dropshipping. Support team is fast as light!

Es una aplicación fantástica, intuitiva y muy fácil de usar. Estoy realmente agradecido con ella

Zendrop is a good platform to import products to your Shopify webshop. i was helped by Juan and he was very nice. the overall service of Zendrop is very nice.

Janelle was very polite and helpful in explaining to me how to Import a certain product. As the Aliexpress Importer is currently not working she showed me an alternative route.

good

I like the support Thomas is giving to us. it is very nice to have someone to ask. (i didn't have luck with support) I don't like having the one supplier from china. I use to buy from china (temu, ali, etc) and the product quality, I know, is not good. But considering the price i could live with.... When we sell we have to add markup and other expenses and the final product price is very high and the quality is the same. i only hear people making thousand dollars per minute but not me. I spent so much time on theme, adjusting, reading, trying different products and I only had one sell from tiktok in 3 months, which I had to return... :( I tried all other dropshipping apps and I disliked them more. I wish I could have 30 minutes to show to someone and get some suggestions. I didn't hire anyone because I don't trust them. Bombarding my email with one or two lines with same sentence without even a subject. At his point is a matter of time before I move to something else... Oh, please, when you have a new theme version, have it tested. I have 25 years experience testing softwares for companies like apple, adobe to name some and they never released something without testing. Raise your bar...

fast response . very help full. solved my problem. Thanks

Zendrop is very accessible. So far, I love the quality of the support I am getting.

great customer service!