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Customer reviews: Zendrop ‑ Dropshipping & POD

Develop by Zendrop

Zendrop is a popular Shopify app for dropshipping, offering product sourcing, automation, and fast shipping. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their business needs.

Reviews (1,009)

Overall rating
4.5

What Merchants Think

The "Zendrop ‑ Dropshipping & POD" app receives mixed feedback from merchants, though it tends toward positive overall. Many users appreciate the app for its ease of use and seamless integration with platforms like Shopify. New dropshippers find the app user-friendly and helpful in getting started, while experienced merchants commend Zendrop for its reliable fulfillment and robust customer support. However, there are concerns about the billing practices and some technical hiccups related to website performance and the accuracy of product information.

Key Strengths

  • Exceptional customer support, with knowledgeable and responsive service agents.
  • User-friendly interface suitable for both beginners and experienced users.
  • Seamless integration with platforms like Shopify.
  • Vast product catalog with easy syncing and fulfillment.
  • Automated order handling, saving time and reducing manual tasks.

Common Concerns

  • Issues with billing transparency and unexpected charges.
  • Technical problems, such as website bugs and error messages.
  • Reports of subpar product quality and insufficient product information.
  • Delays in product delivery and handling.
  • Limited US-based suppliers affecting shipping speeds.

Final Thoughts

Overall, "Zendrop ‑ Dropshipping & POD" is a beneficial tool for dropshippers, offering valuable features and excellent customer support. While it enhances product sourcing and fulfillment, users should be vigilant about the billing terms and mindful of potential website glitches. For those willing to overcome its limitations, Zendrop remains a powerful asset in managing a dropshipping business effectively.

HYPERCHAIRS

Jul 08, 2024  on Shopify

Excellent customer support, very friendly , very organized structure of the app

Ruby Rae Boutique

Jul 08, 2024  on Shopify

Zendrop has some great products and has been very responsive when I have needed help.

My Store

Jul 08, 2024  on Shopify

Definitely the best online support team ever. Especially Karrie and Jobelle were super helpful.

JellyLightz

Jul 07, 2024  on Shopify

Der support ist eine 10/10 und es ist alles sehr übersichtlich gestaltet. Kann ich nur empfehlen

Lamiiche

Jul 07, 2024  on Shopify

I would recommend Zendrop 100%. I had an issues processing an order and reached out to the chat and customer care was very helpful. Researched the issue in the order and took the time to walk me through how to fix it and I was able to get the customers order out on time and the customer received the order within an excellent time frame.

American Smart

Jul 07, 2024  on Shopify

Great customer service and fulfillment process!

New ecom vault store

Jul 07, 2024  on Shopify

brilliant customer service and wonderful fulfilment app

Huxey

Jul 07, 2024  on Shopify

I just started navigating through ZenDrop. The UI is super clean and I love the range of products. Hope to use the Ali Baba importer extension soon. Besides, the customer support team is top notch , super responsive and quite helpful.

Azuri™

Jul 07, 2024  on Shopify

Zendrop has been fantastic for my Shopify store. Seamless integration, great product sourcing, and excellent customer support. It has significantly improved my business operations. Highly recommend!

My Store

Jul 07, 2024  on Shopify

Trusted suppliers and great customer service. Helped me with big issues in a short time, something which I didn't expect. I highly recommend them.

B-Beauty

Jul 07, 2024  on Shopify

They are really helpfull and bring you with the right resolution on time! So far the best Customer Service I have received as she took over my problem and helped without hesitation. Such a great service, thank you!

Luvign

Jul 07, 2024  on Shopify

Zendrop provides exceptional 5-star service with incredibly fast response times. Their efficient customer support and reliable shipping make managing my dropshipping business a breeze.

My Store

Jul 07, 2024  on Shopify

Their support (C.) was prompt, kind, and deliberately helpful. So far the platform looks great and I'm positive they'll continue being this professional. 10/10 Recommend.

CouplesKeychain

Jul 07, 2024  on Shopify

I have been using Zendrop for a while now and can vouch that they have one of the best and fastest customer support service. I truly appreciate all the help provided. It's one of the easiest platform to use and honestly with my business, Zendrop makes it easier.

Cosy Dharma

Jul 07, 2024  on Shopify

Thank you to the team. Great experience!!

My Store

Jul 07, 2024  on Shopify

Zendrop's efficient automation and reliable suppliers make running my online store a breeze. The fast shipping times have significantly boosted my customer satisfaction. Five stars

Stilnorge

Jul 07, 2024  on Shopify

they are very helpful at Zendrop. i am definitely satisfied with them! highly recommended!

Velurias

Jul 07, 2024  on Shopify

HomiConnect

Jul 07, 2024  on Shopify

I have been using Zendrop for my Shopify store for many months now, and you really get what you pay for, even on the free plan they offer. I would definitely recommend Zendrop to all dropshippers. You're missing out if you don't have Zendrop, let me just put it that way.

SD Trendz

Jul 07, 2024  on Shopify

Well, I've just started with Zendrop and am excited to get things underway. I love its features, particularly the Branding and the Auto-fulfillment! I should be killing it! I recommend you to just try it out and you will see!

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